Anyone looking for hijama/cupping contact @AfterHoursCuppingwww.AfterHoursCupping.co.ukBeen here a few time if you come on weekends or holidays then theres normally a waiting time.Yesterday there was a worker taking his time there was a few tables free but he was making few of us wait for no reason then some other worker came n gave everyone tables.Food it self was fine but there was no forks for a long time and also there wasn’t any sauces apart from peri peri mid/hot had to wait for others to finish to be able to get them
Imino1Donmega
On entering was told 30 minute wait. Name was taken down along with phone number and email. Was told I will be notified when a table would become avaialble. Yes the message did actually work and came through in sms.I actually just waited inside and I was seated within 10 mins.Placing order was no problem. Wait for food was not too bad.Quality of food I don't think was great. You can't get chios or sides wrong really. It's all about the chicken. The skin should be crispy and not gelatinous and squidgy because that is unpleasant! This is where I think many nandos go wrong and often the reason I may go to nados like 3 times a year tops. I often end up going with other people who want to go there. Great flavours which we have all become accustomed too but unfortunately I have also become accustomed to this way of cooking the chicken. To be fair to the grill chef I guess the pressure is on to get food out and tonight the place was heaving.The manager was leading by example and getting stuck in clearing tables, tending to guests,serving etc. Haven't seen such a hands in manager in a while and I commended him on it. Well done Karim. I do feel though that the others are just shy of your standards. Could have done with a few more extra hands in there I think as you looked stretched.One lady came and asked to take the sauces (2 bottles) explained we were still using. Looked over to see if they were shirt hence her asking but this wasn't the case. So hold your horses and don't be so eager to clear tabke when guests are still eating please. On the positive the table was cleared promptly which gave space for dessert plates. Karim checked in on us and chased up desserts.Dessert was not bad. Had the choc dessert with some.choclate orange sauce.Restaurant itself was okay and pleasant enough. Think some places cam do with a little more lighting as can be dark and dingey.Few things that I must point out that bothered me. First is that laminate on the ceiling. It's knackered and peeling. It's needs replacing or some new lacquer or something. I'm sure guests won't be happy if that falls in their food and it's verry possible.Second was how dirty that Dyson hand dryer is. Groce. You wash hand and expect them to stay clean not wash and potentially get germs on them!On the whole good service and what you would expect from nandos.Standouts were Karim (positive) and the cooking of the chicken (negative). Tobe fair most people are used to eating nandos as it is but if you know how it should be done then you will know what I'm talking about.No rush to return. Thankyou.Parking: Parking is scarce and the designated car parks near by are tiny. Will.probably have to park on a road 10 mins walk away
Napat Chan
Food all good and tasty!! I love spicy sauce so much and a lot of table so recommend??
pixelated games
An absolute shambles of a branch! We waited with 6 of us inc. baby for our table to be cleaned 15 minutes later still no one cleaning the table when I decided to go and order the server asked his colleague are you busy yo which he replied no and asked him if he could clean the table to which he did immediately. Order was take with no mention of drinks not being ok infact the server forgot to give me glasses. when we went back for glasses we realised that all drinks were lacking correct syrup and gas. there was no sauces left leaving me to beg from tables that looked like they were nearly finished eating. no plates either!when the food came out the rice didn't look apetising and one rice dish was missing. had to ask the waiter for our rice and plates. it took three staff 10 minutes to find plates in which time the food that looked ok had now gone a little cold (it wasn't piping hot to begin with). I'm sure I have had take away Nandos that was warmer!I'm trying to find something nice to say ! the atmosphere was nice! the chips were ok!I had no choice but to complain to.the manager.poor guy looked drained and exhausted as if he had alot of complaints. he listened to all my complaining poor guy and just replied I'll go and change the syrup to the drinks machine.I felt sorry for him and decided not to take my complaint further as I was worried he may go home and top himself!!!there was other customers getting refunded and looking generally disappointed.I realised why I normally drive to feltham all the way to Kensington High St. bayswater or uxbridge to escape the experience that is houbslow nandos !! :(apologies for the terrible review but no matter how much I try and ignore the experience here this last occasion has just culminated into this review
Mimi Ali
Had a lovely dinner here to today. The service was lovely, Nadia was extremely welcoming and provided a excellent service. Will definitely come back.
Waqas Malik
The staff is rude and managers dont care about anything and when i enter the restaurant no one was there to receive you to be seated after 30 minutes someone came to sit us and then when i start ordering there was everything finished and there was no chicken left so u cant order anything,i should have been informed about this when they were asking us to sit or by the time when we entered the restaurant and the restaurant wasnt even busy just few poeple and no staff and no managers i would never recommend anyone
mark
So disorganised. Placed my order and waited for 25 minutes. Nothing came. Then I’m told that they were waiting for new chicken and it was in the oven. If they had told me this when I ordered as they do at other stores I’d have ordered something else. Was late for an appointment. Very disappointing and staff seemed to forget about me but guy grilling my chicken was nice.
Rithesh Naviluru
Food is as usual really good, i loved it. But, had a very bad experience with service people, they don't respond, they neglect. Service is really bad. I suggest mangement handle service guys and give proper instructions how-to behave and respond.
Anika Ibnat
Went there yesterday. The environment was too nasty and unhealthy unhygienic. Went there several times. Store is very dark most of the times. Also looks like unhygienic. After 40 minutes they started clearing the tables I attached the pictures. And also i got food poisoning after having dinner yesterday. Very unsatisfactory but nandos was my all time favourite restaurant.
dnkat ltd
Staff not prepared, waited for 1 hour for a simple order, no ice on drink like machine not functioning,
What’s not to like about Nando’s? Staff are polite, friendly and helpful. I could also see that they work hard to keep the restaurant tidy. Food was served in a timely manner and the taste is consistently good.Kid-friendliness: There are menus for kids at reasonable price.Wheelchair accessibility: Accessible to wheelchair users.
Mohammed Fotieh
Went in for a quick cheeky Nandos, chicken tasted odd, I couldn't really put my finger on it. The atmosphere is pretty loud when busy and unfortunately it was at the time I went. But I would say it's a decent place and just meets ur regular basic Nandos experience.
faheem din
Nando’s enjoyed everywhere but this Nando’s has particular memories over the last 9 years with the children since came here for many of they birthdays. Fun times. Friendly
farhan ashiq
Wonderful experience here. We come here frequently to have delicious peri-peri chicken and as it’s one of the closest Halal branches to us. Very impressed by the service, special thanks to Mzo who never fails to have a cheer on his face. Highly recommend to everyone!
Carol Robertson
Brilliant evening, manager Kareem was exceptional, a tiny issue and he resolved it perfectly. Such a helpful, thoughtful man. A great asset to the team here and good food too!
Anyone looking for hijama/cupping contact @AfterHoursCuppingwww.AfterHoursCupping.co.ukBeen here a few time if you come on weekends or holidays then theres normally a waiting time.Yesterday there was a worker taking his time there was a few tables free but he was making few of us wait for no reason then some other worker came n gave everyone tables.Food it self was fine but there was no forks for a long time and also there wasn’t any sauces apart from peri peri mid/hot had to wait for others to finish to be able to get them
On entering was told 30 minute wait. Name was taken down along with phone number and email. Was told I will be notified when a table would become avaialble. Yes the message did actually work and came through in sms.I actually just waited inside and I was seated within 10 mins.Placing order was no problem. Wait for food was not too bad.Quality of food I don't think was great. You can't get chios or sides wrong really. It's all about the chicken. The skin should be crispy and not gelatinous and squidgy because that is unpleasant! This is where I think many nandos go wrong and often the reason I may go to nados like 3 times a year tops. I often end up going with other people who want to go there. Great flavours which we have all become accustomed too but unfortunately I have also become accustomed to this way of cooking the chicken. To be fair to the grill chef I guess the pressure is on to get food out and tonight the place was heaving.The manager was leading by example and getting stuck in clearing tables, tending to guests,serving etc. Haven't seen such a hands in manager in a while and I commended him on it. Well done Karim. I do feel though that the others are just shy of your standards. Could have done with a few more extra hands in there I think as you looked stretched.One lady came and asked to take the sauces (2 bottles) explained we were still using. Looked over to see if they were shirt hence her asking but this wasn't the case. So hold your horses and don't be so eager to clear tabke when guests are still eating please. On the positive the table was cleared promptly which gave space for dessert plates. Karim checked in on us and chased up desserts.Dessert was not bad. Had the choc dessert with some.choclate orange sauce.Restaurant itself was okay and pleasant enough. Think some places cam do with a little more lighting as can be dark and dingey.Few things that I must point out that bothered me. First is that laminate on the ceiling. It's knackered and peeling. It's needs replacing or some new lacquer or something. I'm sure guests won't be happy if that falls in their food and it's verry possible.Second was how dirty that Dyson hand dryer is. Groce. You wash hand and expect them to stay clean not wash and potentially get germs on them!On the whole good service and what you would expect from nandos.Standouts were Karim (positive) and the cooking of the chicken (negative). Tobe fair most people are used to eating nandos as it is but if you know how it should be done then you will know what I'm talking about.No rush to return. Thankyou.Parking: Parking is scarce and the designated car parks near by are tiny. Will.probably have to park on a road 10 mins walk away
Food all good and tasty!! I love spicy sauce so much and a lot of table so recommend??
An absolute shambles of a branch! We waited with 6 of us inc. baby for our table to be cleaned 15 minutes later still no one cleaning the table when I decided to go and order the server asked his colleague are you busy yo which he replied no and asked him if he could clean the table to which he did immediately. Order was take with no mention of drinks not being ok infact the server forgot to give me glasses. when we went back for glasses we realised that all drinks were lacking correct syrup and gas. there was no sauces left leaving me to beg from tables that looked like they were nearly finished eating. no plates either!when the food came out the rice didn't look apetising and one rice dish was missing. had to ask the waiter for our rice and plates. it took three staff 10 minutes to find plates in which time the food that looked ok had now gone a little cold (it wasn't piping hot to begin with). I'm sure I have had take away Nandos that was warmer!I'm trying to find something nice to say ! the atmosphere was nice! the chips were ok!I had no choice but to complain to.the manager.poor guy looked drained and exhausted as if he had alot of complaints. he listened to all my complaining poor guy and just replied I'll go and change the syrup to the drinks machine.I felt sorry for him and decided not to take my complaint further as I was worried he may go home and top himself!!!there was other customers getting refunded and looking generally disappointed.I realised why I normally drive to feltham all the way to Kensington High St. bayswater or uxbridge to escape the experience that is houbslow nandos !! :(apologies for the terrible review but no matter how much I try and ignore the experience here this last occasion has just culminated into this review
Had a lovely dinner here to today. The service was lovely, Nadia was extremely welcoming and provided a excellent service. Will definitely come back.
The staff is rude and managers dont care about anything and when i enter the restaurant no one was there to receive you to be seated after 30 minutes someone came to sit us and then when i start ordering there was everything finished and there was no chicken left so u cant order anything,i should have been informed about this when they were asking us to sit or by the time when we entered the restaurant and the restaurant wasnt even busy just few poeple and no staff and no managers i would never recommend anyone
So disorganised. Placed my order and waited for 25 minutes. Nothing came. Then I’m told that they were waiting for new chicken and it was in the oven. If they had told me this when I ordered as they do at other stores I’d have ordered something else. Was late for an appointment. Very disappointing and staff seemed to forget about me but guy grilling my chicken was nice.
Food is as usual really good, i loved it. But, had a very bad experience with service people, they don't respond, they neglect. Service is really bad. I suggest mangement handle service guys and give proper instructions how-to behave and respond.
Went there yesterday. The environment was too nasty and unhealthy unhygienic. Went there several times. Store is very dark most of the times. Also looks like unhygienic. After 40 minutes they started clearing the tables I attached the pictures. And also i got food poisoning after having dinner yesterday. Very unsatisfactory but nandos was my all time favourite restaurant.
Staff not prepared, waited for 1 hour for a simple order, no ice on drink like machine not functioning,
Restaurantji Recommends
What’s not to like about Nando’s? Staff are polite, friendly and helpful. I could also see that they work hard to keep the restaurant tidy. Food was served in a timely manner and the taste is consistently good.Kid-friendliness: There are menus for kids at reasonable price.Wheelchair accessibility: Accessible to wheelchair users.
Went in for a quick cheeky Nandos, chicken tasted odd, I couldn't really put my finger on it. The atmosphere is pretty loud when busy and unfortunately it was at the time I went. But I would say it's a decent place and just meets ur regular basic Nandos experience.
Nando’s enjoyed everywhere but this Nando’s has particular memories over the last 9 years with the children since came here for many of they birthdays. Fun times. Friendly
Wonderful experience here. We come here frequently to have delicious peri-peri chicken and as it’s one of the closest Halal branches to us. Very impressed by the service, special thanks to Mzo who never fails to have a cheer on his face. Highly recommend to everyone!
Brilliant evening, manager Kareem was exceptional, a tiny issue and he resolved it perfectly. Such a helpful, thoughtful man. A great asset to the team here and good food too!