Never again!! I placed an order in Uber Eats. First of all. I have wasted an hour for this restaurant to just tell me they cancelled my order. Update on the app says its on its way for delivery, so i waited & waited, and when it’s past delivery time it told me the restaurant cancelled the order. WASTE OF TIME! I am putting the lowest rating there is, and anywhere i can rate this restaurant. Very poor service & communication!!
hriday sikka
Price are different on the menu and they charge you different price they don’t have any excuse.
Fatima M
I ordered via Uber eat more than once, however it just kept getting worse. The issue isn’t even how authentic this Korean restaurant is ( which it isn’t) it’s how bad the food is. It’s awfully made and over fried, oddly seasoned and slapped together as so called Korean food. The Fried chicken was awful, kimchi fried rice was just as bad and a simple chicken wrap was also a massive let down. I wouldn’t ever recommend this place for a casual lunch let alone a Korean joint. -1000/10.
Scubber Div
Bought a brown sugar milk tea and the boba were frozen. I don’t think they heated it correctly and it had a hard
Redwan Uddin
I recently had a disappointing experience with Kome Express in Ilford. The food portions were notably small, leaving an adult hungry. To make matters worse, the delivery arrived with two spilled drinks. Despite the delivery driver's assurance of bringing replacements, nobody returned. This left my little girl, who eagerly waited over an hour for her drink, disappointed and heading to bed without it.Attempts to contact the restaurant were in vain, as they never answered my calls. The lack of response and failure to provide the promised replacements were disheartening. I had to resort to Uber to request a refund, but only received reimbursement for the products, not the delivery charges. The food quality itself was subpar, adding to the overall dissatisfaction.The dishonesty in assuring replacement drinks without follow-through, along with the failure to notify or apologize for the inconvenience, reflects poorly on their customer service. I advise others to steer clear of Kome Express in light of these disappointing experiences.
Sufia Rahman
Ordered wings, the food smelled like old oil and had to throw in the bin. Do not recommend it.
meeka mc
I 1st had the too good to go app and tested the sushi ? then I order couple times and will continue tooThey are friendly me and my kids was very pleased and the pancakes are awesomeEven went their yesterday with my daughterWhen I say it’s a 10/10The customer service is amazingIt’s worth the hype
Nadirah Ahmed
Very friendly staff and excellent food!
Farah Aslam
kimchi fab, food warm on arrival, very filling and full of
Jermaine N
The staff are nice, clean and tidy store. But on this occasion, I found the Chicken Katsu quite bland. It's a bit awkward to park. There's an estate behind it that you can park at for a little while.
I ordered a chicken karage to go, and was given some breaded chicken goujons in a sushi box...just avoid...
Najma Ally
I order from Uber eats and it’s been great. Food arrives fast and it’s nice and warm/hot. Everything tastes great and deffo recommend.
S u n s h i n e
This was my first time ordering from this place. I've had my fair share of Korean/Japanese foods. I happen to order from here because I was craving the katus curry bento but was a little disappointed. The curry itself lacked flavour and the bento generally wasn't the best. However, the portion size was very good and the packaging was secure. I got my order very quickly :)
Noorie Banu
I previously rated it 5 stars I really liked this place but the other day I went in and was confused why I’m being charged like £5 extra for my usual order.. the staff member showed me an old menu then charged some new prices and I was not aware the prices went up. After I told him to put the old menu away but he didn’t, he put the “new” one with the higher prices he showed to me away after taking my order and that made me feel like I was being charged higher prices whereas everyone else was probably shown the “old” menu with the usual prices because why show me a different menu. I’m disappointed and don’t think I’ll be coming back here, the other staff who served me before were very nice though which is why I didn’t want to give too low a rating
Zeenatara Ambia
Love the sushi here! Best sushi in the area by far! Love the chicken katsu big roll. Absolutely delicious.
Never again!! I placed an order in Uber Eats. First of all. I have wasted an hour for this restaurant to just tell me they cancelled my order. Update on the app says its on its way for delivery, so i waited & waited, and when it’s past delivery time it told me the restaurant cancelled the order. WASTE OF TIME! I am putting the lowest rating there is, and anywhere i can rate this restaurant. Very poor service & communication!!
Price are different on the menu and they charge you different price they don’t have any excuse.
I ordered via Uber eat more than once, however it just kept getting worse. The issue isn’t even how authentic this Korean restaurant is ( which it isn’t) it’s how bad the food is. It’s awfully made and over fried, oddly seasoned and slapped together as so called Korean food. The Fried chicken was awful, kimchi fried rice was just as bad and a simple chicken wrap was also a massive let down. I wouldn’t ever recommend this place for a casual lunch let alone a Korean joint. -1000/10.
Bought a brown sugar milk tea and the boba were frozen. I don’t think they heated it correctly and it had a hard
I recently had a disappointing experience with Kome Express in Ilford. The food portions were notably small, leaving an adult hungry. To make matters worse, the delivery arrived with two spilled drinks. Despite the delivery driver's assurance of bringing replacements, nobody returned. This left my little girl, who eagerly waited over an hour for her drink, disappointed and heading to bed without it.Attempts to contact the restaurant were in vain, as they never answered my calls. The lack of response and failure to provide the promised replacements were disheartening. I had to resort to Uber to request a refund, but only received reimbursement for the products, not the delivery charges. The food quality itself was subpar, adding to the overall dissatisfaction.The dishonesty in assuring replacement drinks without follow-through, along with the failure to notify or apologize for the inconvenience, reflects poorly on their customer service. I advise others to steer clear of Kome Express in light of these disappointing experiences.
Ordered wings, the food smelled like old oil and had to throw in the bin. Do not recommend it.
I 1st had the too good to go app and tested the sushi ? then I order couple times and will continue tooThey are friendly me and my kids was very pleased and the pancakes are awesomeEven went their yesterday with my daughterWhen I say it’s a 10/10The customer service is amazingIt’s worth the hype
Very friendly staff and excellent food!
kimchi fab, food warm on arrival, very filling and full of
The staff are nice, clean and tidy store. But on this occasion, I found the Chicken Katsu quite bland. It's a bit awkward to park. There's an estate behind it that you can park at for a little while.
Restaurantji Recommends
I ordered a chicken karage to go, and was given some breaded chicken goujons in a sushi box...just avoid...
I order from Uber eats and it’s been great. Food arrives fast and it’s nice and warm/hot. Everything tastes great and deffo recommend.
This was my first time ordering from this place. I've had my fair share of Korean/Japanese foods. I happen to order from here because I was craving the katus curry bento but was a little disappointed. The curry itself lacked flavour and the bento generally wasn't the best. However, the portion size was very good and the packaging was secure. I got my order very quickly :)
I previously rated it 5 stars I really liked this place but the other day I went in and was confused why I’m being charged like £5 extra for my usual order.. the staff member showed me an old menu then charged some new prices and I was not aware the prices went up. After I told him to put the old menu away but he didn’t, he put the “new” one with the higher prices he showed to me away after taking my order and that made me feel like I was being charged higher prices whereas everyone else was probably shown the “old” menu with the usual prices because why show me a different menu. I’m disappointed and don’t think I’ll be coming back here, the other staff who served me before were very nice though which is why I didn’t want to give too low a rating
Love the sushi here! Best sushi in the area by far! Love the chicken katsu big roll. Absolutely delicious.