Domino's Pizza - London - Docklands

2, To, 8 W India Dock Rd, London
020 7517 9494

Recent Reviews

Yogen Mudgal

Got a delivery and enjoyed a big discount thanks to the coupon. Said it could take up to 1.5 hrs but the delivery was done within like 30 minutes at most. Your usual Dominos pizza with all the convenience it brings.Vegetarian options: There are vegetarian and vegan options clearly marked on the menu onlineDietary restrictions: You should be able to get them to make some changes based on dietary needs

Adam Fittock

Went in on a Saturday night, the waiting area was empty and the staff were preparing online orders. Walked up to the counter, the closest staff member looked at me before carrying on with his pizza, not saying a word. Waited for about 5 minutes before even being acknowledged, then another 5 before being allowed to order. We were told it would take 10 minutes. In the subsequent 30 minutes, saw many other customers treated in a similar manner, many simply giving up and leaving. Eventually, we got sick of waiting and asked if our food was ready. It was, it had been sat on the side getting cold while the staff were casually having a chat.

Gus Klemp

Waited 45 minutes for a margarita.

Chloe Green

If i could give 0 stars i would have. Worst customer service i have ever had. Man on the phone last night couldn't care less. Really unhelpful I was unable to order online due to having problems with the app, he refused to take my order over the phone said ‘no you can do it online’ when i tried to explain why i couldnt do that he spoke over me and rudely told me to listen to him! Unbelievable. So because of him we where unable to make an order. By the looks of the reviews it seems like this man has been rude to people before over the phone. Disgusting behaviour. Why have you still got this idiot working for you?

Grace Hill

went on a Saturday night expecting a wait since it’s a Saturday. Waited about 10 minutes before the workers even realised we were there and then about 40 minutes after ordering 1 medium pizza. Went to ask where the pizza was and the workers were just standing having a chat. Worst customer service.

Paul Noel

I just called to place an order and the response was “do it online”. I told the gentlemen I have specific dietary requirements and the response was “we’re too busy”. I asked the gentlemen how I could place an order and he said “try again in a couple of hours”. Absolutely disgusting customer service. So customers cannot call this branch and place and order by phone because of dietary reasons. Will not be using this dominoes again and it’s extremely poor. For reference Dominoes my formal complaint reference is 1319341.

Grant Bulman

Not good at all. I'll try a proper Pizza place next time lol. Usually you pay for what you get here... Tonight it was rotten.Overpriced, undercooked.

Helen

It took 1hour 40 mins from order to delivery. The tracker did not update once the order was out for delivery and the driver did not come into the building or go up to my

Nuh Know Dem

Great energy all round ….

Leon Purser

i always leave with

Vinny D

Avoid this place. First and last order! Driver had me walking around my building in the rain because he couldn’t find my flat despite providing clear instructions- which every other delivery finds. Response from staff when calling them - do you want to cancel the order then. Yeah I’ll take my money back plus the £3 delivery. Thanks.

tony registe

Cannot fault, the food service on this particular day was poor, and I’m absolutely shocked that they are not taking cash.

Andrej Čerňan

After 45 minutes cancelled my order.

RiRi x

Food never arrived even though it said delivered. Phone line wasn't going through when I tried to call nor did they reach back out to my emails asking to be refunded.

Aditi Shah

Great that they are open late (2am) and pretty cheap. However, I could literally count each topping because there were so few. It was one piece per slice, a joke, really. They also don't provide napkins. It's okay for late food.

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