Absolutely amazing customer service.. Wow!.. who is that guy-‘???.Nice interaction,.. makes the experience even better!!
Myra Silveira
The best service from the best dude ever, the customer service trainer. Hadn’t had a beef burger in a very long time as I was out of country, totally worth the wait.
Rainbowsprinkles
We love five guys, have visited tons, and will always go back to them. But whilst on a short break in London we went to this one late one night with our 2 little hungry kids. The guy serving asked us whilst we were waiting for the food.... "Do you get many black folks where you're from?" Such an odd question that made us feel really awkward. Why was it a relevant question to ask when we're ordering burgers and milkshakes? Strange! It seemed he enjoyed asking it, and I got the impression it happens regularly.
Ciprian Nacu
Delicious burgers and fresh ingredients. Our host Ioana was very friendly and helpful. Very pleasant experience!
Jose Piedra
Great location, burgers were juicy, fries were seasoned just right. I would say that prices are significantly higher than in the states. What is normally $60-$65 back home was $105 here.
Maliha Wahid
Best customer service!! The man serving me was so friendly and lovely!! Great food thank you so much!!
Vinay Somarapu
Best French fries I ever had .Don't miss the complementary Peanuts with shell .They're very
Fatemeh Star
Love visiting five guys not just the best food but also the best atmosphere. The staff are very nice specially Camille, she’s the best!Wheelchair accessibility: Full wheelchair acess with disabled toilets.
Charles Rankin
Fantastic food as usual.Very helpful team. Always a great experience to come in to this branch.
Tone Temple-Morris
Honestly they do it perfectly every time! The perfect greasy burger done right! US diner atmosphere with the ultimate music soundtrack filling as the ambience. It all amounts to the ultimate fast, efficient and mostly importantly delicious American burger experience!
I had an exceptional dining experience at this burger joint in London. The burgers were absolutely delicious, and what made it even more memorable was the unexpected treat of a complimentary milkshake. To add to the charm, a kind lady struck up a conversation with me in Spanish, making the visit feel warm and welcoming. This restaurant not only serves mouthwatering burgers but also adds a touch of hospitality that sets it apart in the heart of London.
dorsa godaz
Came to five guys today for some milkshakes with my friend and received the best customer service ever from the lovely Amado! Such a kind and friendly individual! Really made my experience! Thank you so much Amado!! :)
Astrofysikos Treli-lly
First time in Five guys, exceptional chips and delicious cheeseburgers with double patties ! Ingredients seemed fresh and juicy. The counter hygiene tho, could be a bit better.
Christopher Stone
Food was made quickly and by polite staff but the food hygiene was poor. Staff member without mask sneezed over food preparation area and did not wash hands. Then I found a hair in my chips which was all a bit off putting. Mentioned my complaint to five guys who were only interested in trying to single out the staff member rather than improve hygiene standards/management of restaurant in general. Was offered no refund despite throwing most of my food away.
Gulustan Kaykusuz
Amado is one of the best staff members, his smile and service makes my day every time and keeps me coming to see him. Today I came in with a friend to have milkshake and it was lovely, he makes good mixtures of flavours together just right!
Absolutely amazing customer service.. Wow!.. who is that guy-‘???.Nice interaction,.. makes the experience even better!!
The best service from the best dude ever, the customer service trainer. Hadn’t had a beef burger in a very long time as I was out of country, totally worth the wait.
We love five guys, have visited tons, and will always go back to them. But whilst on a short break in London we went to this one late one night with our 2 little hungry kids. The guy serving asked us whilst we were waiting for the food.... "Do you get many black folks where you're from?" Such an odd question that made us feel really awkward. Why was it a relevant question to ask when we're ordering burgers and milkshakes? Strange! It seemed he enjoyed asking it, and I got the impression it happens regularly.
Delicious burgers and fresh ingredients. Our host Ioana was very friendly and helpful. Very pleasant experience!
Great location, burgers were juicy, fries were seasoned just right. I would say that prices are significantly higher than in the states. What is normally $60-$65 back home was $105 here.
Best customer service!! The man serving me was so friendly and lovely!! Great food thank you so much!!
Best French fries I ever had .Don't miss the complementary Peanuts with shell .They're very
Love visiting five guys not just the best food but also the best atmosphere. The staff are very nice specially Camille, she’s the best!Wheelchair accessibility: Full wheelchair acess with disabled toilets.
Fantastic food as usual.Very helpful team. Always a great experience to come in to this branch.
Honestly they do it perfectly every time! The perfect greasy burger done right! US diner atmosphere with the ultimate music soundtrack filling as the ambience. It all amounts to the ultimate fast, efficient and mostly importantly delicious American burger experience!
Restaurantji Recommends
I had an exceptional dining experience at this burger joint in London. The burgers were absolutely delicious, and what made it even more memorable was the unexpected treat of a complimentary milkshake. To add to the charm, a kind lady struck up a conversation with me in Spanish, making the visit feel warm and welcoming. This restaurant not only serves mouthwatering burgers but also adds a touch of hospitality that sets it apart in the heart of London.
Came to five guys today for some milkshakes with my friend and received the best customer service ever from the lovely Amado! Such a kind and friendly individual! Really made my experience! Thank you so much Amado!! :)
First time in Five guys, exceptional chips and delicious cheeseburgers with double patties ! Ingredients seemed fresh and juicy. The counter hygiene tho, could be a bit better.
Food was made quickly and by polite staff but the food hygiene was poor. Staff member without mask sneezed over food preparation area and did not wash hands. Then I found a hair in my chips which was all a bit off putting. Mentioned my complaint to five guys who were only interested in trying to single out the staff member rather than improve hygiene standards/management of restaurant in general. Was offered no refund despite throwing most of my food away.
Amado is one of the best staff members, his smile and service makes my day every time and keeps me coming to see him. Today I came in with a friend to have milkshake and it was lovely, he makes good mixtures of flavours together just right!