So disappointed. Visited for mother's day. All I can say is there should be a health warning slapped on this place. 1 of our party was violently sick & 2 others had bad stomach's. The food was tasteless & service incredibly poor. We was sat by the kitchen & and it wasn't a pleasant sight. Food being microwaved, Yorkshire pudding left on a shelf. We would never return to this place.
Mark Hewlett
What a shame. I've been a frequent customer to this restaurant over the years and had many a good meal.Unfortunately the quality of food and service at this time has taken a nose dive.The service was next to useless and the food was dire. Tasteless and of poor quality.Unfortunately, I won't be returning again, which is a shame.
Mahin Ravayeh
Lovely food, excellent service and friendly staffs. I will go there again and recommend my friends ?
Lisa Pattenden
Very dissapointed.I booked for 8 of my family for a special Birthday celebration.The lack of service was poor.Several times we had to catch the eye of someone for a forgotten drink, one meal arriving much later than the others, incorrect food, one steak very poor quality. Trying to get the waiters attention was useless so we put up with the poor quality one, & incorrect one.Not once during the meal did anyone come to ask if all was ok. Even when I asked for the bill, we did not get asked how was your meal or a thank you.On paying the bill I discretely went to find the manager to say how dissapointed I was, she was very appologetic & brought us champagne to the table.This was a nice touch & thoughtful of her.However it did not make up for the poor service & standard.We all looked forward to celebrating my 60th Birthday at Aqua Petts Wood.It's not my first visit but it is my last.
Mohit Khandelwal
Less attentive service ...Food wasn't upto the expectationRequest were not fulfilledOrder for wild mushrooms risotto...which was blend and tasteless...and no one took feedback for same..
Christine Quinton
****UPDATE 24/2/24***Although very busy (good for business) the noise level was still loud but not so much that we couldn't hear each other.Food quality/quantity was good.Service good. Waitress staff pleasant and helpful.Nice evening quite busy and loud. Waiting service were quite pushy.
Judy Walker
Had a meal here last Monday, deals on steak meals. Very busy evening with lots of birthday celebrations going on. Good service and quite friendly. Steaks weren't huge and the normal price before special offer is expensive for what it is. £25 for a small sirloin. 3 of us shared mixed dips and warm haloumi salad. We all had steaks no dessert, 1 glass of red wine, 1 vodka and tonic, 1 gin and tonic £30 each.
Nicholas Thorn
3 course menu at set price of £21+VAT. Excellent
Gerda Loosemore-Reppen
We had an excellent choir dinner there, lovely food, good menu choices and excellent serviceWheelchair accessibility: Probably accessible
Dean Martin
Not rushed. Food good service friendly.Parking: Ringo required, Will need to be lucky to find available spaces
The staff were excellent really very welcoming and friendly. Great service and good quality food and value for money.
Sally Groom
Nice place to eat. Good food.
David Hughes
Food excellent. Staff very friendly and welcoming.
TerryH1764
8 of us went for dinner as a Christmas treat however once being shown to our table waited 20 minutes for the waitress to order drinks then 35 minutes later still didn’t have our drinks that had been sitting on the bar for at least 10 minutes. When I got up and asked if they was going to bring the drinks to the table was met by a very aggressive barman/ waiter who shouted at me they was short staffed.8 of us the got up and walked out to be followed by said barman apologising and asking us to come back in . Told him I would never come then again.
Jack
45 minute wait for a drink (once ordered) and prawns from Iceland. Complete chaos and understaffed. Owner turning up outside revving in a yellow Ferrari made it even worse, even though he had shoes on from Asda ?
So disappointed. Visited for mother's day. All I can say is there should be a health warning slapped on this place. 1 of our party was violently sick & 2 others had bad stomach's. The food was tasteless & service incredibly poor. We was sat by the kitchen & and it wasn't a pleasant sight. Food being microwaved, Yorkshire pudding left on a shelf. We would never return to this place.
What a shame. I've been a frequent customer to this restaurant over the years and had many a good meal.Unfortunately the quality of food and service at this time has taken a nose dive.The service was next to useless and the food was dire. Tasteless and of poor quality.Unfortunately, I won't be returning again, which is a shame.
Lovely food, excellent service and friendly staffs. I will go there again and recommend my friends ?
Very dissapointed.I booked for 8 of my family for a special Birthday celebration.The lack of service was poor.Several times we had to catch the eye of someone for a forgotten drink, one meal arriving much later than the others, incorrect food, one steak very poor quality. Trying to get the waiters attention was useless so we put up with the poor quality one, & incorrect one.Not once during the meal did anyone come to ask if all was ok. Even when I asked for the bill, we did not get asked how was your meal or a thank you.On paying the bill I discretely went to find the manager to say how dissapointed I was, she was very appologetic & brought us champagne to the table.This was a nice touch & thoughtful of her.However it did not make up for the poor service & standard.We all looked forward to celebrating my 60th Birthday at Aqua Petts Wood.It's not my first visit but it is my last.
Less attentive service ...Food wasn't upto the expectationRequest were not fulfilledOrder for wild mushrooms risotto...which was blend and tasteless...and no one took feedback for same..
****UPDATE 24/2/24***Although very busy (good for business) the noise level was still loud but not so much that we couldn't hear each other.Food quality/quantity was good.Service good. Waitress staff pleasant and helpful.Nice evening quite busy and loud. Waiting service were quite pushy.
Had a meal here last Monday, deals on steak meals. Very busy evening with lots of birthday celebrations going on. Good service and quite friendly. Steaks weren't huge and the normal price before special offer is expensive for what it is. £25 for a small sirloin. 3 of us shared mixed dips and warm haloumi salad. We all had steaks no dessert, 1 glass of red wine, 1 vodka and tonic, 1 gin and tonic £30 each.
3 course menu at set price of £21+VAT. Excellent
We had an excellent choir dinner there, lovely food, good menu choices and excellent serviceWheelchair accessibility: Probably accessible
Not rushed. Food good service friendly.Parking: Ringo required, Will need to be lucky to find available spaces
Restaurantji Recommends
The staff were excellent really very welcoming and friendly. Great service and good quality food and value for money.
Nice place to eat. Good food.
Food excellent. Staff very friendly and welcoming.
8 of us went for dinner as a Christmas treat however once being shown to our table waited 20 minutes for the waitress to order drinks then 35 minutes later still didn’t have our drinks that had been sitting on the bar for at least 10 minutes. When I got up and asked if they was going to bring the drinks to the table was met by a very aggressive barman/ waiter who shouted at me they was short staffed.8 of us the got up and walked out to be followed by said barman apologising and asking us to come back in . Told him I would never come then again.
45 minute wait for a drink (once ordered) and prawns from Iceland. Complete chaos and understaffed. Owner turning up outside revving in a yellow Ferrari made it even worse, even though he had shoes on from Asda ?