I received the pizza and the ham tasted off / not good. Call the Kentish Town shop and speak to someone that identifies as the assistant manager. Explained the problem (ham on pizza tastes off) and he becomes really defensive, tells me there is nothing wrong with the ham as he just opened the bag. I asked if he tasted it he says no, and he can't do anything until 6pm when the manager arrives, this is now 1pm. Until then he is more than happy to keep serving the bad ham to other costumers and I have no pizza and no money. At least I think it was the ham... I know if something tastes off, the staff member was really dismissive and stated that I called previously to complain about something else, to me sounds like he is calling me a liar and I'm making up that there's something wrong with the pizza, it's very unprofessional. I told him he can come and get the pizza as I only had two bites and he says no, and begrudgingly agrees to give me a refund and hangs up in my face. Not the kind of customer experience you expect from such a renowned brand like Domino's. I've been a customer for more than 15 years and your loyalty gets repaid by staff being rude to you and basically calling you a liar. You won't be seeing my money anymore, you pay £20 for a pizza that is bad and on top you get aggravation and insults, what a business model! Disappointing.
smida kamel
Amazing customer service and quick response to our last minute request.pizza was
Jay Andre
Never told me I get free garlic and herb with each pizza I bought. Paid an extra £3 for more sauces I didn't need.Pizza was good though, I got Hawaiian and a pepperoni
Bardhyl Sogojeva
I had 2 times pizza its horrible taste frozen what do you expect, me personally i wouldn't never ever eat domino's.
Mike Canan
The sodas were placed on top of the pizza. It was delivered with the top smashed in. Half the toppings stuck to the lid.
Jboy012345 Jay
Never told me I get free garlic and herb with each pizza I bought. Paid an extra £3 for more sauces I didn't need.Pizza was good though, I got Hawaiian and a pepperoni
Elle clarke
When places an order for the wrong time they were very helpful and sorted everything out quickly
Yahya allagui
Best team ever well done guys
Luke R
Always the best pizza (my opinion)
Michael Tsu
I hate change! Years ago my staple was the Full House; removed, Deluxe was second choice.... Guess what, no longer available! Card only, doesn't accept cash! What is going on?
Its dissapointing when i compare to what it used to be, i think the qaulity at Domino's is not as good as it used to be, they got my order wrong but after returning they did rectify it, but honestly with the competition of other take away pizza restaurants Domino's needs to perform better especially if they want return custom even more so when the prices have been hiked.
Fin
Best domino's in North London certified staff.
J F
The pizza is great. The manager with purple hair is extremely rude!
80P
Only two tables are present with seating capacity around 7
Shaheen Khandaker
Yesterday I’ve asked for Tuna pizza and got veg one! Today I’ve got Tuna pizza but bit salty. Wonder is that tuna fish ate lot of salt or what? ?
I received the pizza and the ham tasted off / not good. Call the Kentish Town shop and speak to someone that identifies as the assistant manager. Explained the problem (ham on pizza tastes off) and he becomes really defensive, tells me there is nothing wrong with the ham as he just opened the bag. I asked if he tasted it he says no, and he can't do anything until 6pm when the manager arrives, this is now 1pm. Until then he is more than happy to keep serving the bad ham to other costumers and I have no pizza and no money. At least I think it was the ham... I know if something tastes off, the staff member was really dismissive and stated that I called previously to complain about something else, to me sounds like he is calling me a liar and I'm making up that there's something wrong with the pizza, it's very unprofessional. I told him he can come and get the pizza as I only had two bites and he says no, and begrudgingly agrees to give me a refund and hangs up in my face. Not the kind of customer experience you expect from such a renowned brand like Domino's. I've been a customer for more than 15 years and your loyalty gets repaid by staff being rude to you and basically calling you a liar. You won't be seeing my money anymore, you pay £20 for a pizza that is bad and on top you get aggravation and insults, what a business model! Disappointing.
Amazing customer service and quick response to our last minute request.pizza was
Never told me I get free garlic and herb with each pizza I bought. Paid an extra £3 for more sauces I didn't need.Pizza was good though, I got Hawaiian and a pepperoni
I had 2 times pizza its horrible taste frozen what do you expect, me personally i wouldn't never ever eat domino's.
The sodas were placed on top of the pizza. It was delivered with the top smashed in. Half the toppings stuck to the lid.
Never told me I get free garlic and herb with each pizza I bought. Paid an extra £3 for more sauces I didn't need.Pizza was good though, I got Hawaiian and a pepperoni
When places an order for the wrong time they were very helpful and sorted everything out quickly
Best team ever well done guys
Always the best pizza (my opinion)
I hate change! Years ago my staple was the Full House; removed, Deluxe was second choice.... Guess what, no longer available! Card only, doesn't accept cash! What is going on?
Restaurantji Recommends
Its dissapointing when i compare to what it used to be, i think the qaulity at Domino's is not as good as it used to be, they got my order wrong but after returning they did rectify it, but honestly with the competition of other take away pizza restaurants Domino's needs to perform better especially if they want return custom even more so when the prices have been hiked.
Best domino's in North London certified staff.
The pizza is great. The manager with purple hair is extremely rude!
Only two tables are present with seating capacity around 7
Yesterday I’ve asked for Tuna pizza and got veg one! Today I’ve got Tuna pizza but bit salty. Wonder is that tuna fish ate lot of salt or what? ?