Bad, they keeping close! Why? I don't know! Covid 19 has nothing to do with it. It is the same in Victoria station...they are loosing..and customers too...because pasties are expensive and are not fresh...meaning that the station supports food that has more chance to be contaminated with Covid 19.... This is what make us British...
Simon Norman
Ate here for convenience while attending a training course with colleagues, who fancied a Burger King for lunch because we only had 20minutes, and ended up wishing I'd spent 5mins looking for somewhere else (there are loads of other places).\\n\\nThe staff were not rude, but not exactly polite either, the prices are ramped up as it's at a station and much that I've not had loads of Burger King meals, I'm sure the quality had dipped too.\\n\\nThe seating is minimal at best, but it was clean, and the service was quick enough too.\\n\\nWon't be rushing back and if ever I am near there, I'll look for alternatives first. A shame as it's located really well, but maybe that's why the service was lacking, as they know they have the footfall anyway.
Jack Sleath
Quick to be served and the server was very friendly. Exactly what you need in a train station. Everything was hot and tasted good.
Peter Cannon
Complained to Burger King about this at the time (pre-Covid) but received no response..\\nAwful place with awful customer service. They forgot to give me onion rings which I had paid for - no problem, I just went back, with my receipt and politely said \\\"excuse me, you forgot to give me my onion rings which I ordered\\\".\\nThe person serving then had a go at me, saying that when I had been waiting for my order I was standing at the wrong position on the counter (to be clear, there were no signs indicating where to stand and at no point did he ask me to stand somewhere different, I was just standing out of the way). He repeatedly said \\\"you were standing over there instead of over here\\\", as though that somehow explained getting the order wrong. Again, to be clear, there was only one person serving at the time.\\nHe then grabbed my bag of food off me, added onion rings to it, then came back and told me to stand at the other end of the counter, just so he could then walk along and hand it back to me. With no word of a sorry, please or thank you. Other customers were shocked at how rude he was and commented to me about it afterwards.
Sally Laws
Only 1 person serving. Service really slow even even when at the counter. Waited ages for a whopper to be cooked, but the other burger was put on the tray already- luckily I gave it to my husband straight away as I had a feeling I would be waiting ages and it would go cold. I was. The fries were stone cold. I normally love burger king but I wish I'd gone to McDonald's instead....
olap fingi
Staff in this place was absolutely amazing. The overpriced burger was bad experience.
puf paf
The queue is very big and very slow customer service
CJHampson
Pointless trip here to redeem vouchers that have a 15 minute window of use to be told they don't take Burger King vouchers. Rubbish.
Przemysław Korytkowski
Just as disappointing as most BKs I've been to. Staff ignored my no ice request for the drink and when my partner went to ask for a sauce to the chicken fries(we didn't get any from the start) the guy just walked out without a word. Came back with a coffee a moment later. Must've needed it a lot. And
Joss Antony
I like Burger king, especially the Royale chicken....delicious.
The worst Burger King EVER in London. Staff are either absent minded or dreamy. Often it takes more than too long to get food for a fast food place, letting people miss their trains. We do understand it takes some time to prepare food but 5+ minutes turnover is just too much. The management has a very long way to go for this restaurant
Edward Aboud
£3 for a coke seemed very expensive but very quick and friendly service
PamEuro
Gotta be the best !, absolutely thumbs up 👠Burger King, best burger in takeaway never fails , other burger restaurants fold, but a classic restaurant keeps going, gotta tell ya something, try it,
Kalina Phillips
Unloved store. There was some rubbish even there were no customers. The biggest disappointment was the food. The bacon double cheeseburger was tiny, it looked like it was prepared without care, was rather cool and didn't look anything like advertising picture. £4.99 for it is grossly overpriced. Burger King use to be a place with nicely prepared food now it is pitysome.
Ian Morrison
Sign outside says opens 8:00am. Waited patiently. After a while, pushed doors open and went inside. Apparently they open at 9:00 today. No signage. Had to go somewhere else to eat, and consequently missed my train.
Bad, they keeping close! Why? I don't know! Covid 19 has nothing to do with it. It is the same in Victoria station...they are loosing..and customers too...because pasties are expensive and are not fresh...meaning that the station supports food that has more chance to be contaminated with Covid 19.... This is what make us British...
Ate here for convenience while attending a training course with colleagues, who fancied a Burger King for lunch because we only had 20minutes, and ended up wishing I'd spent 5mins looking for somewhere else (there are loads of other places).\\n\\nThe staff were not rude, but not exactly polite either, the prices are ramped up as it's at a station and much that I've not had loads of Burger King meals, I'm sure the quality had dipped too.\\n\\nThe seating is minimal at best, but it was clean, and the service was quick enough too.\\n\\nWon't be rushing back and if ever I am near there, I'll look for alternatives first. A shame as it's located really well, but maybe that's why the service was lacking, as they know they have the footfall anyway.
Quick to be served and the server was very friendly. Exactly what you need in a train station. Everything was hot and tasted good.
Complained to Burger King about this at the time (pre-Covid) but received no response..\\nAwful place with awful customer service. They forgot to give me onion rings which I had paid for - no problem, I just went back, with my receipt and politely said \\\"excuse me, you forgot to give me my onion rings which I ordered\\\".\\nThe person serving then had a go at me, saying that when I had been waiting for my order I was standing at the wrong position on the counter (to be clear, there were no signs indicating where to stand and at no point did he ask me to stand somewhere different, I was just standing out of the way). He repeatedly said \\\"you were standing over there instead of over here\\\", as though that somehow explained getting the order wrong. Again, to be clear, there was only one person serving at the time.\\nHe then grabbed my bag of food off me, added onion rings to it, then came back and told me to stand at the other end of the counter, just so he could then walk along and hand it back to me. With no word of a sorry, please or thank you. Other customers were shocked at how rude he was and commented to me about it afterwards.
Only 1 person serving. Service really slow even even when at the counter. Waited ages for a whopper to be cooked, but the other burger was put on the tray already- luckily I gave it to my husband straight away as I had a feeling I would be waiting ages and it would go cold. I was. The fries were stone cold. I normally love burger king but I wish I'd gone to McDonald's instead....
Staff in this place was absolutely amazing. The overpriced burger was bad experience.
The queue is very big and very slow customer service
Pointless trip here to redeem vouchers that have a 15 minute window of use to be told they don't take Burger King vouchers. Rubbish.
Just as disappointing as most BKs I've been to. Staff ignored my no ice request for the drink and when my partner went to ask for a sauce to the chicken fries(we didn't get any from the start) the guy just walked out without a word. Came back with a coffee a moment later. Must've needed it a lot. And
I like Burger king, especially the Royale chicken....delicious.
Restaurantji Recommends
The worst Burger King EVER in London. Staff are either absent minded or dreamy. Often it takes more than too long to get food for a fast food place, letting people miss their trains. We do understand it takes some time to prepare food but 5+ minutes turnover is just too much. The management has a very long way to go for this restaurant
£3 for a coke seemed very expensive but very quick and friendly service
Gotta be the best !, absolutely thumbs up 👠Burger King, best burger in takeaway never fails , other burger restaurants fold, but a classic restaurant keeps going, gotta tell ya something, try it,
Unloved store. There was some rubbish even there were no customers. The biggest disappointment was the food. The bacon double cheeseburger was tiny, it looked like it was prepared without care, was rather cool and didn't look anything like advertising picture. £4.99 for it is grossly overpriced. Burger King use to be a place with nicely prepared food now it is pitysome.
Sign outside says opens 8:00am. Waited patiently. After a while, pushed doors open and went inside. Apparently they open at 9:00 today. No signage. Had to go somewhere else to eat, and consequently missed my train.