Lovely service but the quality of product and experience has massively deteriorated. Tartar is now a pre-mixed slob of tabasco and heavy mayo in tartar, micro minced farmed Scottish salmon (leftover salmon scraps more than tartar…) thrown on a sad plate with some brown bread and chunks of lemon with pips. Before the salmon was balık, lemon wrapped in a net to trap pips, cute little bread triangles, sour cream and chopped onion in little jars to allow you to assemble your tartar. Not worth it anymore, doesn’t feel like the treat it used to be.
Richard H Harris MBE
It's a real pity to see the downgrade in food quality combined with an upgrade in prices. Cornish crab is nice, but it's not King Crab or Snow Crab. Rock Lobster is not Maine Lobster. It's also daft to stop serving scrambled eggs & salmon just because it's past 10am. Disappointing. I hope it's not changed in the other terminals too.
Paul K Mika
Incredible, fresh, sophisticated, delicious.
Claudine Simard
The breakfast was so good, ?! Service from Theresa was perfection. The perfect way to start the day of traveling.
Cbirnie
The service is fantastic, the food, not so much. Just simply not worth the money. I would never recommend. The caviar is flavorless. Do yourself a favor and walk up to the Gordon Ramsey restaurant!
Patrick McConnor
The best salmon and scrambled eggs. Service was on point.Maxine, Sara and Julius were fantastic.I will stop over - definitely better than lounges!Definitely recommend ;)
Katie Pace
For Terminal 4, Sebby, Rahul, Rhys were absolutely phenomenal in treating me, they absolutely brightened my day. What an amazing start to my holiday, thank you so much. The seafood platter was amazing. So delicious. 5 stars all the way!!
Stephanie Martinez
My husband and I have been here before. We have never experienced the smile and kindness of Seby! Was amazing in suggesting Wine and Champange with our salmon and cheese plate. Also, Seby was very helpful in helping us with details on our trip to Sicily. Not only was he helpful to us. Watching him and Theresa work together was fun to watch. Seby with a smile ! Theresa on point. This will be the place for us as long as Seby is there. Thank you for such great salmon!!!
Alfredo
Fantastic service.I had a Seafood Platter and a bottle of Chardonnay - the Seafood is premium quality.
jackswan2015
Whenever we visit here the staff are always attentive and very friendly even though they are busy working, this visit was just for drinks and we were on a time schedule to get to our flight after shopping. Francesca looked after us and was attentive, polite & got us served quickly which is exactly what we wanted. For us it is a great place to visit before boarding, we recommend it.
Within the dreadful space of Heathrow is the gem, Caviar House & Prunier. It's a tranquil spot of civilization with excellent food. I first tried the Crayfish & Lobster Cocktail which I was quite happy with. On my next visit, I ordered the Seafood Platter for one. This was a big winner. All of the seafood items were prepared perfectly and the potato salad equally delicious with well-balanced with seasoning. For dessert, chocolate cheesecake, and a cappuccino. The cheesecake was just the right density and richness, the cappuccino served hot, no need for sweetener. The only drawback is the extremely limited wine list. Still, I would happily arrive at Heathrow with some extra time to make the unpleasant visit to an international airport a much better one with a leisurely visit to Caviar House & Prunier.
R M
Amazing oysters. Good vodka. Great service from Dafne (& Anna).
Felicia Wong
Wow, thank you ? so much for the amazing treats and drinks ?Oysters and salmon were absolutely delicious.We always seem to come to CH&P and internationally come a few hours before we have to board.I highly recommend speaking to the amazing Anna or Alicia. They are chatty and friendly. Always smiling and amazing people!Come check them out…You will not be disappointed ?
barryw239
Lobster Roll was kinda like a £35 cold tuna mayo bread-roll served with half a packet of Lays crisps. Missing ingredients for the cocktails I wanted. Find r get offered a second drink until they came to collect my glass for cleanup and I insisted. On second thought, should’ve rated 1 star. Crap ?
IOANNIS PAPALEXOPOULOS
Have been eating regularly at the caviar house even though I have lounge access. A week ago I visited while travelling at 20:50 and was told that is closed and only drinks can be served. I said fair enough and walked off. The reason though I decided to write this review is today 5th of May as I was waiting to board I took a quick rest on the stools and moments after an employee told me I can’t seat in a relatively abrupt way. I walked off to the Neighbouring chairs provided by the airport. Due to my last 2 experiences I won’t be visiting again
Lovely service but the quality of product and experience has massively deteriorated. Tartar is now a pre-mixed slob of tabasco and heavy mayo in tartar, micro minced farmed Scottish salmon (leftover salmon scraps more than tartar…) thrown on a sad plate with some brown bread and chunks of lemon with pips. Before the salmon was balık, lemon wrapped in a net to trap pips, cute little bread triangles, sour cream and chopped onion in little jars to allow you to assemble your tartar. Not worth it anymore, doesn’t feel like the treat it used to be.
It's a real pity to see the downgrade in food quality combined with an upgrade in prices. Cornish crab is nice, but it's not King Crab or Snow Crab. Rock Lobster is not Maine Lobster. It's also daft to stop serving scrambled eggs & salmon just because it's past 10am. Disappointing. I hope it's not changed in the other terminals too.
Incredible, fresh, sophisticated, delicious.
The breakfast was so good, ?! Service from Theresa was perfection. The perfect way to start the day of traveling.
The service is fantastic, the food, not so much. Just simply not worth the money. I would never recommend. The caviar is flavorless. Do yourself a favor and walk up to the Gordon Ramsey restaurant!
The best salmon and scrambled eggs. Service was on point.Maxine, Sara and Julius were fantastic.I will stop over - definitely better than lounges!Definitely recommend ;)
For Terminal 4, Sebby, Rahul, Rhys were absolutely phenomenal in treating me, they absolutely brightened my day. What an amazing start to my holiday, thank you so much. The seafood platter was amazing. So delicious. 5 stars all the way!!
My husband and I have been here before. We have never experienced the smile and kindness of Seby! Was amazing in suggesting Wine and Champange with our salmon and cheese plate. Also, Seby was very helpful in helping us with details on our trip to Sicily. Not only was he helpful to us. Watching him and Theresa work together was fun to watch. Seby with a smile ! Theresa on point. This will be the place for us as long as Seby is there. Thank you for such great salmon!!!
Fantastic service.I had a Seafood Platter and a bottle of Chardonnay - the Seafood is premium quality.
Whenever we visit here the staff are always attentive and very friendly even though they are busy working, this visit was just for drinks and we were on a time schedule to get to our flight after shopping. Francesca looked after us and was attentive, polite & got us served quickly which is exactly what we wanted. For us it is a great place to visit before boarding, we recommend it.
Restaurantji Recommends
Within the dreadful space of Heathrow is the gem, Caviar House & Prunier. It's a tranquil spot of civilization with excellent food. I first tried the Crayfish & Lobster Cocktail which I was quite happy with. On my next visit, I ordered the Seafood Platter for one. This was a big winner. All of the seafood items were prepared perfectly and the potato salad equally delicious with well-balanced with seasoning. For dessert, chocolate cheesecake, and a cappuccino. The cheesecake was just the right density and richness, the cappuccino served hot, no need for sweetener. The only drawback is the extremely limited wine list. Still, I would happily arrive at Heathrow with some extra time to make the unpleasant visit to an international airport a much better one with a leisurely visit to Caviar House & Prunier.
Amazing oysters. Good vodka. Great service from Dafne (& Anna).
Wow, thank you ? so much for the amazing treats and drinks ?Oysters and salmon were absolutely delicious.We always seem to come to CH&P and internationally come a few hours before we have to board.I highly recommend speaking to the amazing Anna or Alicia. They are chatty and friendly. Always smiling and amazing people!Come check them out…You will not be disappointed ?
Lobster Roll was kinda like a £35 cold tuna mayo bread-roll served with half a packet of Lays crisps. Missing ingredients for the cocktails I wanted. Find r get offered a second drink until they came to collect my glass for cleanup and I insisted. On second thought, should’ve rated 1 star. Crap ?
Have been eating regularly at the caviar house even though I have lounge access. A week ago I visited while travelling at 20:50 and was told that is closed and only drinks can be served. I said fair enough and walked off. The reason though I decided to write this review is today 5th of May as I was waiting to board I took a quick rest on the stools and moments after an employee told me I can’t seat in a relatively abrupt way. I walked off to the Neighbouring chairs provided by the airport. Due to my last 2 experiences I won’t be visiting again