Creams Cafe Whitechapel

89-91 New Rd, London
020 7092 9123

Recent Reviews

Lux

I had a terrible experience at the dessert place. Not only did they keep me waiting for over an hour, but they also seemed more focused on serving their friends than attending to other customers. The hygiene at the place was also unprofessional, with a low cleanliness rating. To make matters worse, when I complained, the employee argued with me and even verbally abused me. I will not be returning to this place.

Prime way of living

The Asian guy at the counter thinks he’s doing us a favour by taking the order. No manners or respect for the customers.

Elisa Sweeney

Very rude and unhelpful staff the second we walked in. Rudely told me that they weren’t serving ice cream as they had ‘just opened’ and the ice cream machine needed to set up (it was 5pm on a saturday and they opened at 12). Just walked out afterwards as i’m not giving money to a company that makes customers feel like an inconvenience. From other reviews it seems this place needs some improvements in their customer service.

Ka Mil

Rude staff

Toan Chu

very unfriendly staff, made a huge fuss about having a small amount of outside food, not very ramadan friendly. i just finished praying 20 rakaat my knees hurt and they were very inconsiderate.

Jay A

Terrible place has gone downhill. They were good before.

Sky

Worst experience at a creams. Our waffle took 25 minutes and there was no apology. Rude and unprofessional staff. Once we got the waffles, they were undercooked and still had the mix leaking from it. Will not be coming back and will be filing a formal complaint.

Ray Ahmed

The tried the doughnuts here recently, they taste good but they seem to use a microwave to heat things like cookie dough. Which I found strange but I have been to many dessert shops but I haven’t come across many that use microwaves. It kinda put me off ordering any dessert.

Naima Ali

This place is awful to order from. Every single order comes wrong or missing items via

Kazi Rahman

Absolutely disgusting!!!!!

Yakub Khan

These guys are stingy been to hella different creams ordered the obsession waffle I promise you they put barely any cake on my waffle and they refused to add strawberries to my order of 3 scoops of ice

stubbyshags

Ordered waffles and the was no sign of it being fresh or toasted. I believe they used packet waffles and forgot to warm it up, waste of money and ruined desert

Bonnie

The place is going through a full refurbishment soon so it did look a bit half done with construction equipment at the back but besides that, the staff were extremely nice and helpful, food came quickly and was delicious. Will definitely be going back.

Nishanthvel Muthuvairavan

Give good reviews, 5star rating and get a small scoops of ice cream ??

Saarah Ahmed

Food wasn’t cooked properly gave me a stomach ache shop itself wasn’t safe as they had things getting worked on gave my sister a bad belly I don’t recommend this dessert

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