London Chinatown Restaurant

27 Gerrard St, London
020 7437 3186

Recent Reviews

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PARCELLE

Beurk beurk go back

ravani sanket

Not good behaviour staff and also manager

rakesh chhotala

Manager beheiviour bed

bhautik golakiya

Very bad experience by manager

avi Trivedi

Not good behaviour and Rubbish restaurant

Gabriel Galán Casillas

Quite good. Nothing to complain about. Not cheap…but expected in tourists spots

Patricia Gil

The food was absolutely delicious and the staff were lovely.
Had Peking duck, crab & chicken fried rice, veg gyozas, and the perfect mini egg tarts for dessert.
Can’t wait to go back! ?

Winnie Tsui

We ordered some dim sum for lunch. Service was good. The food was generally good, love the prawn Chong fan especially. The turnip cake was too sticky and salty.

olivia g

I’ve been coming to this restaurant for ten years now. The food doesn’t disappoint it’s incredibly good, there’s always a good atmosphere in there with lots of people. Quick service as well

ed then

DONT COME HERE The waitress was cold. The food looked cool but was bland. Disgustingly overpriced food.

Natasha Viegas

The service was an absolute nightmare. The waitress who came to get our order was in a mad rush.

When she asked us what drinks we’d like, we were about to start ordering while one of our friends was just glancing through - but that waitress decided to storm off saying she’ll come later even though the rest of us were ready. And when I called her back saying the rest of us were ready in fact, she clenched her hand and eyes in the side and then came back. Like I’m sorry? If you didn’t want me to call you back, you shouldn’t be in such a mad rush that you can’t notice that everyone except one person is ready to order?

When bringing the dishes to us, she was running around and dumping them onto the table aggressively. She brought over a Diet Coke with such aggression, and poured it with the same aggression - that only 20% of the glass got filled because the rest of the glass was fizz - and so she had to leave the can instead of clearing it like she wanted to. At this point it was better we poured our own Diet Coke.

When asked for a takeaway box to pack 2 dishes of our dishes, we didn’t even have a chance to ask for 2 boxes, she cut off the one requesting this and spoke loudly over her assuming it was one box, and brought only one.

When splitting the bill at the end, she brought over the entire bill, and when we asked to split it she was mad and started yelling at us that we should tell her at the start next time, because in this particular restaurant they need to print bills a different way for splitting the bill. Like what? This is not something the customer is supposed to know. This is something our waitress is supposed to inform us about or ask us about herself, before printing the bill, because this “method” is exclusive to their restaurant. In every other restaurant, they bring me the bill, we ask for a split, they split the charge on the card reader. Not a single place have I had to ask in advance, to have 7 receipts printed for the bill to be split 3 ways!?

So yeah good was quite good and portions too. But overall customer service was crazy. We were treated like we were not welcome.

Raili Karvonen-Willman

No and no.Too tired and too quick decision of invitation. Cold food, noisy restaurant, service poor, taste of baking soda. Crispy means iron hard, drinks and napkins nearly 30 minutes to wait. Never been so worried about eating. They refunded 15€ but I hope they will really do something as team, in kitchen and in restaurant. They served the main course and wanted to charge right away and so we missed the warm food as the counter did not work. Omg, So much to do here.

Chris P

food phenomenal but the service below average

Woody Gunstone

Really great food. I thought the prices were high UNTIL I saw the huge portion sizes. You get a lot of food for a fair amount of money. It's all very, very clean and nicely air conditioned. Food was absolutely delicious. Eat at this restaurant!

Isla Hodgson

Lovely restaurant with delicious food. The service was very good and they were very patient with us when we wanted to split the bill. Would definitely recommend!!

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