Absolutely appalling. This is now the THIRD time I have left the building without the food I have paid for. Staff slow and unfriendly. Unfortunately now Burger King has gone this is the only place to get food, when you don’t have to wait over fifteen minutes! Once again asked for a manager to get a refund and the team member just looked at me and then disappeared. This place should be closed down-McDonalds should be ashamed of this outlet. Never again.
Tagh1900
Ordered a quarter pounder with cheese. Waited for 12 minutes. After asking about my order, I was given a cold half burned burger, with freezing bread. I could not complain as I rushed to get my train. The only fresh ingredients was the tomato sauce.
_ukaszt893
Constantly broken printer. You place an order, pay and you are given an order number. You,ve got 2 seconds to memorise it or take a picture. Otherwise you will need to join the already bad experience described by the previous customer (see below, credits to Mike M) but without even knowing your order number !!! Imagine that! “Truly awful experience. Self order only, you're given a number and you wait in a chaotic scrum. Two employees stand at a counter and shout inaudible numbers out. If you are lucky enough to understand you're order is thrown at you in a paper bag. You may not get what you ordered. Staff are not helpful, rude and patronising.” I didn’t get my order at all. I didn’t know my order number. I waited 20minuted. Could have spent another 30 to deal with staff and investigate my issue. But I walked away. Avoid.
Michael M
Truly awful experience. Self order only, you're given a number and you wait in a chaotic scrum. Two employees stand at a counter and shout inaudible numbers out. If you are lucky enough to understand you're order is thrown at you in a paper bag. You may not get what you ordered. Staff are not helpful, rude and patronising.
Emmarelly
If I could leave less than one star I would. Awful service, incredibly rude staff and not one but two wrong orders. After being assured by the miserable and patronizing staff that the order was complete, the incompetence of the staff meant that all we received were bags of medium fries and a tonne of sauces. FIVE burgers short. I'm pretty sure the fries were cooked 3 weeks ago. The set up where you stand outside and have to order and leave, no where to sit inside or outside also baffles me. This is definitely a McDonald's that needs looking into. Just plain awful.
Ahat21
I work in the area sometimes but never really come here. Spending loads on coffee when apparently McD charge way less, I thought to give it a go. This branch is super busy always given location. Open 24 hours and chaotic whenever I walk past. They removed the seating so mainly take away and some seats outside which are always full and filthy. Automated ordering system and then collect at the counter. I ordered via the app but not sure why I bothered. All I wanted was a coffee. Massive line when I got there. Loads of people waiting. The issue is that their not short staffed but just don't work together. Loads of them but they all appear to be working separately and not communicating. My coffee was not showing on the order so I asked one girl who was nice and as it was only a coffee, she just quickly made it for me or I could see me being there for ages. Very sweet. Reasonably clean. Coffee was not too bad. Not sure if it is worth the hassle to save some money!
Liveandsee23
I work in the area sometimes but never really come here. Spending loads on coffee when apparently McD charge way less, I thought to give it a go. This branch is super busy always given location. Open 24 hours and chaotic whenever I walk past. They removed the seating so mainly take away and some seats outside which are always full and filthy. Automated ordering system and then collect at the counter. I ordered via the app but not sure why I bothered. All I wanted was a coffee. Massive line when I got there. Loads of people waiting. The issue is that their not short staffed but just don't work together. Loads of them but they all appear to be working separately and not communicating. My coffee was not showing on the order so I asked one girl who was nice and as it was only a coffee, she just quickly made it for me or I could see me being there for ages. Very sweet. Reasonably clean. Coffee was not too bad. Not sure if it is worth the hassle to save some money!
BillyVegas2014
Not this one. The service is slow and surly, they are so busy you will have to wait and it’s not Fast Food. Worst of all they pre pour drinks and ice cream so save time meaning you get Luke warm lattes, melted ice and worst of all McFlurry becomes McSlurry. Avoid unless you are starving!
O8649JKmartag
I don’t know who’s working there or the management but WTF. I did not complain the first time something was missing, second time I ordered a sweet chili wrap meal + a bacon cheeseburger, and the whole burger was missing, THIRD TIME (today), same order, the burguer was there but WITH NO BEEF PATTYS. I work some sundays on a bar close to Liverpool street, and there’s no much open around really. This McDonalds is really close but it always takes +40 mins to arrive and the order is always wrong . I really tried and gave opportunities to this place but they are really joking .
annabellebI8582NQ
Gave wrong wrap - forgot items and didn’t answer the phone when i called to complain:(( Would not recommend.
A MacDonald great quick service on a very busy Saturday night, the best bit the drunk ladies staggering about reminding me a big Mac is far better for mind and body than a skin full of booze
Daniel Mckenzie
Gets ridiculously busy buying food here due to its size and location, which can result in orders taking a while. But other than that, your standard McDonald's chain with nice staff.
Zuzanna Lisowska
In train realised that nobody put fries in my order. Wasn’t busy so not sure why nobody checked. Shame?
Jennifer Moseray
Quickly service and staff was very polite 5/5
Big G
The guy singing whilst giving out everyone’s orders was beyond brilliant, I would come back and order a just a fruit bag just to attend that concert again
Absolutely appalling. This is now the THIRD time I have left the building without the food I have paid for. Staff slow and unfriendly. Unfortunately now Burger King has gone this is the only place to get food, when you don’t have to wait over fifteen minutes! Once again asked for a manager to get a refund and the team member just looked at me and then disappeared. This place should be closed down-McDonalds should be ashamed of this outlet. Never again.
Ordered a quarter pounder with cheese. Waited for 12 minutes. After asking about my order, I was given a cold half burned burger, with freezing bread. I could not complain as I rushed to get my train. The only fresh ingredients was the tomato sauce.
Constantly broken printer. You place an order, pay and you are given an order number. You,ve got 2 seconds to memorise it or take a picture. Otherwise you will need to join the already bad experience described by the previous customer (see below, credits to Mike M) but without even knowing your order number !!! Imagine that! “Truly awful experience. Self order only, you're given a number and you wait in a chaotic scrum. Two employees stand at a counter and shout inaudible numbers out. If you are lucky enough to understand you're order is thrown at you in a paper bag. You may not get what you ordered. Staff are not helpful, rude and patronising.” I didn’t get my order at all. I didn’t know my order number. I waited 20minuted. Could have spent another 30 to deal with staff and investigate my issue. But I walked away. Avoid.
Truly awful experience. Self order only, you're given a number and you wait in a chaotic scrum. Two employees stand at a counter and shout inaudible numbers out. If you are lucky enough to understand you're order is thrown at you in a paper bag. You may not get what you ordered. Staff are not helpful, rude and patronising.
If I could leave less than one star I would. Awful service, incredibly rude staff and not one but two wrong orders. After being assured by the miserable and patronizing staff that the order was complete, the incompetence of the staff meant that all we received were bags of medium fries and a tonne of sauces. FIVE burgers short. I'm pretty sure the fries were cooked 3 weeks ago. The set up where you stand outside and have to order and leave, no where to sit inside or outside also baffles me. This is definitely a McDonald's that needs looking into. Just plain awful.
I work in the area sometimes but never really come here. Spending loads on coffee when apparently McD charge way less, I thought to give it a go. This branch is super busy always given location. Open 24 hours and chaotic whenever I walk past. They removed the seating so mainly take away and some seats outside which are always full and filthy. Automated ordering system and then collect at the counter. I ordered via the app but not sure why I bothered. All I wanted was a coffee. Massive line when I got there. Loads of people waiting. The issue is that their not short staffed but just don't work together. Loads of them but they all appear to be working separately and not communicating. My coffee was not showing on the order so I asked one girl who was nice and as it was only a coffee, she just quickly made it for me or I could see me being there for ages. Very sweet. Reasonably clean. Coffee was not too bad. Not sure if it is worth the hassle to save some money!
I work in the area sometimes but never really come here. Spending loads on coffee when apparently McD charge way less, I thought to give it a go. This branch is super busy always given location. Open 24 hours and chaotic whenever I walk past. They removed the seating so mainly take away and some seats outside which are always full and filthy. Automated ordering system and then collect at the counter. I ordered via the app but not sure why I bothered. All I wanted was a coffee. Massive line when I got there. Loads of people waiting. The issue is that their not short staffed but just don't work together. Loads of them but they all appear to be working separately and not communicating. My coffee was not showing on the order so I asked one girl who was nice and as it was only a coffee, she just quickly made it for me or I could see me being there for ages. Very sweet. Reasonably clean. Coffee was not too bad. Not sure if it is worth the hassle to save some money!
Not this one. The service is slow and surly, they are so busy you will have to wait and it’s not Fast Food. Worst of all they pre pour drinks and ice cream so save time meaning you get Luke warm lattes, melted ice and worst of all McFlurry becomes McSlurry. Avoid unless you are starving!
I don’t know who’s working there or the management but WTF. I did not complain the first time something was missing, second time I ordered a sweet chili wrap meal + a bacon cheeseburger, and the whole burger was missing, THIRD TIME (today), same order, the burguer was there but WITH NO BEEF PATTYS. I work some sundays on a bar close to Liverpool street, and there’s no much open around really. This McDonalds is really close but it always takes +40 mins to arrive and the order is always wrong . I really tried and gave opportunities to this place but they are really joking .
Gave wrong wrap - forgot items and didn’t answer the phone when i called to complain:(( Would not recommend.
Restaurantji Recommends
A MacDonald great quick service on a very busy Saturday night, the best bit the drunk ladies staggering about reminding me a big Mac is far better for mind and body than a skin full of booze
Gets ridiculously busy buying food here due to its size and location, which can result in orders taking a while. But other than that, your standard McDonald's chain with nice staff.
In train realised that nobody put fries in my order. Wasn’t busy so not sure why nobody checked. Shame?
Quickly service and staff was very polite 5/5
The guy singing whilst giving out everyone’s orders was beyond brilliant, I would come back and order a just a fruit bag just to attend that concert again