Pret Employees are just slamming the doors like their owns but it also reflects poorly on the establishment's overall customer service and etiquette standards. A simple door etiquette reminder or even a door closer mechanism could prevent such incidents and create a more welcoming atmosphere for patrons.
Zayd Kazi
Had such a great experience, felt very cared for and server was very kind and friendly.
Jonathan Newton
Visited Mansion House branch this morning, so firstly would like to thank you for being open early on Sundays as everywhere else around here is closed.I ordered two of the oat pots with pistachios, which are absolutely delicious and full of protein and an oat flat white.Tamanna served me, was very welcoming, smiling and polite and made my flat white perfectly as many cafés do not get the texture right. Was also a perfect temperature, nice and hot. Hate coffees that go cold after 5mins. 70/75 degrees is spot on.I believe Tamanna could see I was exhausted and struggling with all my bags and SO kindly gave me my coffee on the house.Tamanna has really made my day!I don’t expect free coffee and today of all days it has meant a lot this small act of kindness.I will definitely be returning.
Ski Ta
Seriously slow wifi 0.14 mbps.
Tess Asuncion
A blond hair in my porridge, sure its not mine im black ?
Yana Zaprovalnaya
Alfredo made my day today 10.11.23, he was always smiling, open and friendly. He welcomed me and he had such fantastic enthusiasm.Have a great day Alfredo.Many thanks,Yana
F G
Thank you Jack and Dalişh .I visited shop today .They were both kind and super friendly chaps .Particularly Jack was so kind and brought me some bandage and ice about my injury .You guys are amazing .
carl davenport
What a hideous experience, only bought a sandwich - went to pay with cash and the staff were not able to find £6 in change - a joke they even asked me if i could pay on a card - last time i looked in England we have coins and notes! wasted 10 minutes of my time at lunchtime and countless other people waiting.
kamal ali
Asked for a drink with less ice and was given regular amount of ice. I finished half the drink in 2 sips and brought this to the staffs attention, they weren’t prepared to give me what I actually asked for. People, Check your drink before you accept it….
Ang G
Just ordered a feeling peachy cooler for almost £4 and the guy just poured it out of a carton. No syrup, no purée, nothing. Bitter and tasteless. Pret, you should ashamed!!
Best pret in London, especially because of Amanda and
BullcanFly 2
As many visit to Pret A Manger store in different location, so far this is worst one in customer service. I had sandwich and snack pot for my lunch, and asking for takeout, the cashier seem total ignored me by charge full eat-in price, and when I point out, she did not say anything by talking with her colleague, and when I asking receipt, other long waiting time that she keep talking with her colleague.For food, still in the standard and taste that satisfied me.
Ben Slater
We had a good experience here on a Sunday morning - staff were efficient and we got what we wanted fast :)
Evangelos Ntararas
Bloody useless.Gone with my cup and asked for filter coffee and they denied .
Arun Krishnamoorthy
Always greeted with a smile. Great service. Guillermo is an absolute legend!
Pret Employees are just slamming the doors like their owns but it also reflects poorly on the establishment's overall customer service and etiquette standards. A simple door etiquette reminder or even a door closer mechanism could prevent such incidents and create a more welcoming atmosphere for patrons.
Had such a great experience, felt very cared for and server was very kind and friendly.
Visited Mansion House branch this morning, so firstly would like to thank you for being open early on Sundays as everywhere else around here is closed.I ordered two of the oat pots with pistachios, which are absolutely delicious and full of protein and an oat flat white.Tamanna served me, was very welcoming, smiling and polite and made my flat white perfectly as many cafés do not get the texture right. Was also a perfect temperature, nice and hot. Hate coffees that go cold after 5mins. 70/75 degrees is spot on.I believe Tamanna could see I was exhausted and struggling with all my bags and SO kindly gave me my coffee on the house.Tamanna has really made my day!I don’t expect free coffee and today of all days it has meant a lot this small act of kindness.I will definitely be returning.
Seriously slow wifi 0.14 mbps.
A blond hair in my porridge, sure its not mine im black ?
Alfredo made my day today 10.11.23, he was always smiling, open and friendly. He welcomed me and he had such fantastic enthusiasm.Have a great day Alfredo.Many thanks,Yana
Thank you Jack and Dalişh .I visited shop today .They were both kind and super friendly chaps .Particularly Jack was so kind and brought me some bandage and ice about my injury .You guys are amazing .
What a hideous experience, only bought a sandwich - went to pay with cash and the staff were not able to find £6 in change - a joke they even asked me if i could pay on a card - last time i looked in England we have coins and notes! wasted 10 minutes of my time at lunchtime and countless other people waiting.
Asked for a drink with less ice and was given regular amount of ice. I finished half the drink in 2 sips and brought this to the staffs attention, they weren’t prepared to give me what I actually asked for. People, Check your drink before you accept it….
Just ordered a feeling peachy cooler for almost £4 and the guy just poured it out of a carton. No syrup, no purée, nothing. Bitter and tasteless. Pret, you should ashamed!!
Restaurantji Recommends
Best pret in London, especially because of Amanda and
As many visit to Pret A Manger store in different location, so far this is worst one in customer service. I had sandwich and snack pot for my lunch, and asking for takeout, the cashier seem total ignored me by charge full eat-in price, and when I point out, she did not say anything by talking with her colleague, and when I asking receipt, other long waiting time that she keep talking with her colleague.For food, still in the standard and taste that satisfied me.
We had a good experience here on a Sunday morning - staff were efficient and we got what we wanted fast :)
Bloody useless.Gone with my cup and asked for filter coffee and they denied .
Always greeted with a smile. Great service. Guillermo is an absolute legend!