I have subscription and use it in different branches, but never met so rud staff as here! plus dirty tables always! where is the management?
Dr Mili S
Absolute shambles - menacing staff for no reason! This has happened 3 times too! - I work nearby and most times they have overcharged me, then not even given me the order until I went back and asked for it - then was stared down and frowned upon - intimidating sad poor staff behaviour - needs work. If this happened once I understand someone having a bad day - that's why never put a negative review on. But this was horrible happening 3-4 times. I will NEVER go back there. Hope the staff get some kind of training - if you are so miserable with normal customers, it was really horrid. They overcharged me then when I asked they pretended to not understand. Then made me wait for a croissant for 5 minutes when I went back to request what is the hold up - they pretended to not remember and stared at me as if I'm asking for something for free (AFTER I OVERPAID) !!! It was shocking !! Absolutely disgusting behaviour.
Antonia Kasanicova
Im regular customer and coffee is always great, Maria and young lady with long dark hair are so helpful, attentive and funny.
Will Goring
Really sad to see one of your favourite chains gradually losing the plot.Prices going up, quality of ingredients and service going down. Got a Tuna salad, leaves at the bottom were soggy, floppy and old. Absolutely no way it was freshly made today.Staff are OK - just OK. Pret used to have motivated, happy people working there. Sadly this is no longer the case. Maybe the pay is pants now?Won't be going back again. The level of service and price just doesn't justify it any more.
Gianni Pederzolli
Most uncomfortable Pret I’ve ever been to. Tables dirty, small and wobbly, freezing cold and miserable staff.
Batool Ibrahim
Such poor customer service.There was an old lady with glasses who had so much attitude at 10am in the morning. I asked if I could make my latte iced. Instead of just telling me politely that she can’t, she full on started barking and giving off so much attitude. Disgusting
pyranhag
Tasty coffee, nice staff.
s1fly
A standard Pret but pleasant service and a good choice of food. I can highly recommend the Scandi style salmon roll
Tahmedur Rahman
I have been a regular customer here for over a year now and I have always been impressed with the level of customer service I receive. The staff are very friendly and sympathetic and they can work extremely hard especially with the queue being out the door due to the Pret Batista Subscription (absolute bargain at £20 a month) There is a wide selection of sandwiches, baguettes and other products available for lunch and this Pret A Manger branch is always well stocked! I only wish this branch stocked the Vegan Christmas Lunch Baguette. Pret's Posh Cheddar and Pickle Baguette at £3.75 is absolutely delicious and it's fit for the Queen! Best baguette they do by a country mile! However, Pret A Manger on a daily basis and for the long term is very expensive and I truly believe Pret A Manger need to reduce their prices in order to build back from setbacks due to the coronavirus Pandemic as Pret A Manger was very badly hit. Overall, I would strongly recommend that you buy breakfast, lunch and dinner from this branch it's amazing!
Chicken salads would be greatly improved if they included more than one mouthful of chicken.
Helen Kimball-Brooke
I always grab a quick bite here on my way to Sadlers Wells for a dance performance. Good soups, great salads, broad choice, perfect when in a hurry or when you need to work or have time to kill.
Yunus
A very nice pret with excellent staff. Forgot my receipt but a member of staff called Abu was super helpful and was able to print out my receipt again. Great customer service! Thanks Abu!
Mario Ciutad
Great for a bite. Overpriced but coffee and food are mostly organic
Aqui Micami
staffs were very friendly and still keeping nice food.
Great place ?
I have subscription and use it in different branches, but never met so rud staff as here! plus dirty tables always! where is the management?
Absolute shambles - menacing staff for no reason! This has happened 3 times too! - I work nearby and most times they have overcharged me, then not even given me the order until I went back and asked for it - then was stared down and frowned upon - intimidating sad poor staff behaviour - needs work. If this happened once I understand someone having a bad day - that's why never put a negative review on. But this was horrible happening 3-4 times. I will NEVER go back there. Hope the staff get some kind of training - if you are so miserable with normal customers, it was really horrid. They overcharged me then when I asked they pretended to not understand. Then made me wait for a croissant for 5 minutes when I went back to request what is the hold up - they pretended to not remember and stared at me as if I'm asking for something for free (AFTER I OVERPAID) !!! It was shocking !! Absolutely disgusting behaviour.
Im regular customer and coffee is always great, Maria and young lady with long dark hair are so helpful, attentive and funny.
Really sad to see one of your favourite chains gradually losing the plot.Prices going up, quality of ingredients and service going down. Got a Tuna salad, leaves at the bottom were soggy, floppy and old. Absolutely no way it was freshly made today.Staff are OK - just OK. Pret used to have motivated, happy people working there. Sadly this is no longer the case. Maybe the pay is pants now?Won't be going back again. The level of service and price just doesn't justify it any more.
Most uncomfortable Pret I’ve ever been to. Tables dirty, small and wobbly, freezing cold and miserable staff.
Such poor customer service.There was an old lady with glasses who had so much attitude at 10am in the morning. I asked if I could make my latte iced. Instead of just telling me politely that she can’t, she full on started barking and giving off so much attitude. Disgusting
Tasty coffee, nice staff.
A standard Pret but pleasant service and a good choice of food. I can highly recommend the Scandi style salmon roll
I have been a regular customer here for over a year now and I have always been impressed with the level of customer service I receive. The staff are very friendly and sympathetic and they can work extremely hard especially with the queue being out the door due to the Pret Batista Subscription (absolute bargain at £20 a month) There is a wide selection of sandwiches, baguettes and other products available for lunch and this Pret A Manger branch is always well stocked! I only wish this branch stocked the Vegan Christmas Lunch Baguette. Pret's Posh Cheddar and Pickle Baguette at £3.75 is absolutely delicious and it's fit for the Queen! Best baguette they do by a country mile! However, Pret A Manger on a daily basis and for the long term is very expensive and I truly believe Pret A Manger need to reduce their prices in order to build back from setbacks due to the coronavirus Pandemic as Pret A Manger was very badly hit. Overall, I would strongly recommend that you buy breakfast, lunch and dinner from this branch it's amazing!
Restaurantji Recommends
Chicken salads would be greatly improved if they included more than one mouthful of chicken.
I always grab a quick bite here on my way to Sadlers Wells for a dance performance. Good soups, great salads, broad choice, perfect when in a hurry or when you need to work or have time to kill.
A very nice pret with excellent staff. Forgot my receipt but a member of staff called Abu was super helpful and was able to print out my receipt again. Great customer service! Thanks Abu!
Great for a bite. Overpriced but coffee and food are mostly organic
staffs were very friendly and still keeping nice food.