Really convenient location for a coffee place and so glad they have the cold drinks back too.
Google user
Next To Little Waitrose\\n\\nInfront of 110 High Holborn.\\n\\nSmall One and some sitting space outside .
MUHAMMAD BILAL
Next To Little Waitrose\\n\\nInfront of 110 High Holborn.\\n\\nSmall One and some sitting space outside .
-Namaste-
There is a new girl at the counter (or at least I don't think I've seen her before). Blond, probably east European, I'm not sure. I guess she's new as I started seeing her from this Monday onwards. Well... where should I start? Compared to some other girls that were working there and with a constant annoyed face, she is just a breath of fresh air. She's polite, smiley and very welcoming.\\nThis morning I saw her again. She approached me with a lovely smile and a 'how are you?' and I decided to tell her how nice it was to see her smiley face. Then I ordered my matcha latte and granola pot. She smiled back and, unexpectedly, she said the coffee was on the house.\\nI can only imagine how tiring it is to say the same things over and over, to make 3000 coffees a day or whatever crazy numbers the shop does, but that girl deserve my praise for making me start my morning with a smile and a sense of gratitude.\\n\\nP.s: Hire more people like her... she's a must have in customer service.
Beni Pasi
My coffee pit stop shop before my 9-6. Fast and smooth service
Fabrizio Ori
Ordered their coffee as I love their ground coffee, with the highest caffeine content after Costa (according to Which?)£2.9 large espresso was too watery but not bitter. Fast service
Alex C
I took the time to write in details, because I don’t take this one-sur rating lightly, and want to be factual about the experience I had earlier at this Prêt branch.This morning I had an appointment in Holborn. I decided to go early and work in a cafe. Google Maps said Prêt was going to open at 6.30. But I thought perhaps opening time were not up-to-date, so I check on the Prêt website, which confirmed opening time at 6.30am.Upon arriving in Holborn, I walked to that Prêt, and found there was a delivery truck and busy staff unloading it, so I moved on and tried to find another cafe. I passed by again about 10mins later and saw 2 men sitting outside at the tables with Prêt cardboard cups and some other Prêt items, eating and comfortably sat. I concluded the store was actually open and started to walk in.Upon entering the shop a lady told me to they were not open and I had to leave. I started saying something but she did not let me finish and said I had to leave, while walking towards me and physically giving me no choice but turn around. She didn’t say good morning or showed any form of courtesy - it was a plain proverbial “get out”.As soon as I stepped out, another staff person came to me to tell the shop was closed. By this time, the problem was not so much the fact the shop was closed (despite opening hours stated on the website and the two men sitting at the table with Prêt items), but rather the manner i was treated with. And to add insult to injury, he was plainly denying the woman had showed a complete lack of manners.I left home very early this morning on the misleading premise that Prêt shop was going to be open and I could sit down and get some work done. On top of being treated poorly, i found myself roaming the street until a cafe was going to be open, because of the misleading information on Prêt’s website. And trust me, Holborn intersection is not the nicest place to roam around at 6.30amRetrospectively, i think the two men outside that shop may have been the delivery truck drivers. They may have been treated with a Prêt breakfast after some long early morning drive, as they should. But that should’t have prevented the staff from handling a simple interaction with a customer in such a bad way.Remarkably poor experience. I’m not prêt to return to a Prêt anytime soon.
(if i could this would rate negative 10) After the really hugley embarrising and treatment and extremely poor customer service that i recieved at the High Holborn Branch of Prets (of which i am a regular customer of 5 years +) I am never going to this branch ever again. The experience has left me really stressed and appauled at how a so called Manager could treat a continued customer with such disrespect. I feel like i would like to take legal action against the coffee chain... Horrible harrassment.
Alex Vallance
Really great service and so friendly in this Pret on Saturday afternoon. My daughter really loved her warm welcome and babycino. Thanks so much!
Tony M.
Consistent pre-packaged, plentiful locations. When on the run for a quick breakfast or lunch sandwich may be worth a visit
Asha Shinde
My go-to chain for a delicious quick breakfast/lunch and a coffee too
Nick Davis
Generally busy on a work day but the line moves quickly.
Really convenient location for a coffee place and so glad they have the cold drinks back too.
Next To Little Waitrose\\n\\nInfront of 110 High Holborn.\\n\\nSmall One and some sitting space outside .
Next To Little Waitrose\\n\\nInfront of 110 High Holborn.\\n\\nSmall One and some sitting space outside .
There is a new girl at the counter (or at least I don't think I've seen her before). Blond, probably east European, I'm not sure. I guess she's new as I started seeing her from this Monday onwards. Well... where should I start? Compared to some other girls that were working there and with a constant annoyed face, she is just a breath of fresh air. She's polite, smiley and very welcoming.\\nThis morning I saw her again. She approached me with a lovely smile and a 'how are you?' and I decided to tell her how nice it was to see her smiley face. Then I ordered my matcha latte and granola pot. She smiled back and, unexpectedly, she said the coffee was on the house.\\nI can only imagine how tiring it is to say the same things over and over, to make 3000 coffees a day or whatever crazy numbers the shop does, but that girl deserve my praise for making me start my morning with a smile and a sense of gratitude.\\n\\nP.s: Hire more people like her... she's a must have in customer service.
My coffee pit stop shop before my 9-6. Fast and smooth service
Ordered their coffee as I love their ground coffee, with the highest caffeine content after Costa (according to Which?)£2.9 large espresso was too watery but not bitter. Fast service
I took the time to write in details, because I don’t take this one-sur rating lightly, and want to be factual about the experience I had earlier at this Prêt branch.This morning I had an appointment in Holborn. I decided to go early and work in a cafe. Google Maps said Prêt was going to open at 6.30. But I thought perhaps opening time were not up-to-date, so I check on the Prêt website, which confirmed opening time at 6.30am.Upon arriving in Holborn, I walked to that Prêt, and found there was a delivery truck and busy staff unloading it, so I moved on and tried to find another cafe. I passed by again about 10mins later and saw 2 men sitting outside at the tables with Prêt cardboard cups and some other Prêt items, eating and comfortably sat. I concluded the store was actually open and started to walk in.Upon entering the shop a lady told me to they were not open and I had to leave. I started saying something but she did not let me finish and said I had to leave, while walking towards me and physically giving me no choice but turn around. She didn’t say good morning or showed any form of courtesy - it was a plain proverbial “get out”.As soon as I stepped out, another staff person came to me to tell the shop was closed. By this time, the problem was not so much the fact the shop was closed (despite opening hours stated on the website and the two men sitting at the table with Prêt items), but rather the manner i was treated with. And to add insult to injury, he was plainly denying the woman had showed a complete lack of manners.I left home very early this morning on the misleading premise that Prêt shop was going to be open and I could sit down and get some work done. On top of being treated poorly, i found myself roaming the street until a cafe was going to be open, because of the misleading information on Prêt’s website. And trust me, Holborn intersection is not the nicest place to roam around at 6.30amRetrospectively, i think the two men outside that shop may have been the delivery truck drivers. They may have been treated with a Prêt breakfast after some long early morning drive, as they should. But that should’t have prevented the staff from handling a simple interaction with a customer in such a bad way.Remarkably poor experience. I’m not prêt to return to a Prêt anytime soon.
No iced only hot drinks
Great fresh produce with good fish.
Great little Pret fasts service friendly staff
Restaurantji Recommends
(if i could this would rate negative 10) After the really hugley embarrising and treatment and extremely poor customer service that i recieved at the High Holborn Branch of Prets (of which i am a regular customer of 5 years +) I am never going to this branch ever again. The experience has left me really stressed and appauled at how a so called Manager could treat a continued customer with such disrespect. I feel like i would like to take legal action against the coffee chain... Horrible harrassment.
Really great service and so friendly in this Pret on Saturday afternoon. My daughter really loved her warm welcome and babycino. Thanks so much!
Consistent pre-packaged, plentiful locations. When on the run for a quick breakfast or lunch sandwich may be worth a visit
My go-to chain for a delicious quick breakfast/lunch and a coffee too
Generally busy on a work day but the line moves quickly.