On entering the establishment, I was greeted with a warm smile by Lana and her colleague Pablo. I purchased the chicken, avocado and basil sandwich (which was delicious) and I was delighted, as it was a hot day, to be gifted a Pret cooler by the wonderful people serving me. Well done Lana and Pablo- you made my day!
Benjamin Touré
business man pret
Andrejs Jeršovs
As a regular at Pret, I figured it's about time I share my thoughts on the place. It's not like I feel obligated or anything, but their coffee is seriously worth talking about. I've lost count of how many times I've stopped by for my caffeine fix, and they've never disappointed.But the coffee isn't the only thing that keeps me coming back. The staff at Pret are always so friendly and attentive – it's a bit surprising, honestly. You don't often find such genuine customer service these days, and I feel like I just have to mention it.So, if you're looking for a consistently good cup of coffee and a place where the staff actually seem to care, give Pret a try. Trust me, as a loyal customer, I wouldn't steer you wrong.
Anna Lie
Useless staff no hand sanitiser no pepper basically sold out of everything remotely eatable at 1:30 just a joke -avoid
Salvatore Ferrara
The kind of woman called manager, she so rude, I can believe this company employed so undisciplined person!!
Shakil Ahmed
Excellent service good food nice comfortable place to have your lunch.
Goncalo Cardoso
Coffee is good but manager is a bit rude. In the morning one of the employees could not give me change and wrote in a note the change they owed me. That was ok. When I went back manager asked me "what was the problem" and after I explained proceed to give me my change in an indelicate manner. That's what you get for helping around this place..
Excellent location, facilities and food but not great customer service. Also understaffed today at 8am as people are coming back to their offices.
Abdullah Baqalaqil
Some of Pret a Manger they did not making the coffee very well
Liveandsee23
The iced coffee and vegan mango and banana sunshine bowl were good. Not all branches do iced drinks. Very refreshing and needed on a hot day. The sunshine bowl had granola and sliced banana as well as blueberries on top giving it a healthy kick! Big branch with a lot of seating. Clearly busy given the area and with more people returning to work. However, the range of sandwiches and salads were limited. It was not even late. Service was fast and pleasant. Marked down as per normal Pret standards, eating area was filthy. Why they never bother to clean is beyond me. It's not just about cleaning tables but floors too. Do you really want to eat in filfth?
Ahat21
The iced coffee and vegan mango and banana sunshine bowl were good. Not all branches do iced drinks. Very refreshing and needed on a hot day. The sunshine bowl had granola and sliced banana as well as blueberries on top giving it a healthy kick! Big branch with a lot of seating. Clearly busy given the area and with more people returning to work. However, the range of sandwiches and salads were limited. It was not even late. Service was fast and pleasant. Marked down as per normal Pret standards, eating area was filthy. Why they never bother to clean is beyond me. It's not just about cleaning tables but floors too. Do you really want to eat in filfth?
Aarti Makan
Very rare that you get really good customer service in retail coffee shops - and today I did. Mario at Pret Queen Street was excellent! Thank you for listening and for your great customer service today.Recommendation: I LOVE Pret coffee, but have recently been diagnosed with an intolerance to raw sugar... and yes I love my coffee with some form of sweetener (but not pharmaceutical).Please could Pret add honey as a ‘shot’ to the drinks menu.Thank you!
£20 for 2 coffees and poor
Great coffee :)
On entering the establishment, I was greeted with a warm smile by Lana and her colleague Pablo. I purchased the chicken, avocado and basil sandwich (which was delicious) and I was delighted, as it was a hot day, to be gifted a Pret cooler by the wonderful people serving me. Well done Lana and Pablo- you made my day!
business man pret
As a regular at Pret, I figured it's about time I share my thoughts on the place. It's not like I feel obligated or anything, but their coffee is seriously worth talking about. I've lost count of how many times I've stopped by for my caffeine fix, and they've never disappointed.But the coffee isn't the only thing that keeps me coming back. The staff at Pret are always so friendly and attentive – it's a bit surprising, honestly. You don't often find such genuine customer service these days, and I feel like I just have to mention it.So, if you're looking for a consistently good cup of coffee and a place where the staff actually seem to care, give Pret a try. Trust me, as a loyal customer, I wouldn't steer you wrong.
Useless staff no hand sanitiser no pepper basically sold out of everything remotely eatable at 1:30 just a joke -avoid
The kind of woman called manager, she so rude, I can believe this company employed so undisciplined person!!
Excellent service good food nice comfortable place to have your lunch.
Coffee is good but manager is a bit rude. In the morning one of the employees could not give me change and wrote in a note the change they owed me. That was ok. When I went back manager asked me "what was the problem" and after I explained proceed to give me my change in an indelicate manner. That's what you get for helping around this place..
Clean, tidy place with friendly staff
Restaurantji Recommends
Excellent location, facilities and food but not great customer service. Also understaffed today at 8am as people are coming back to their offices.
Some of Pret a Manger they did not making the coffee very well
The iced coffee and vegan mango and banana sunshine bowl were good. Not all branches do iced drinks. Very refreshing and needed on a hot day. The sunshine bowl had granola and sliced banana as well as blueberries on top giving it a healthy kick! Big branch with a lot of seating. Clearly busy given the area and with more people returning to work. However, the range of sandwiches and salads were limited. It was not even late. Service was fast and pleasant. Marked down as per normal Pret standards, eating area was filthy. Why they never bother to clean is beyond me. It's not just about cleaning tables but floors too. Do you really want to eat in filfth?
The iced coffee and vegan mango and banana sunshine bowl were good. Not all branches do iced drinks. Very refreshing and needed on a hot day. The sunshine bowl had granola and sliced banana as well as blueberries on top giving it a healthy kick! Big branch with a lot of seating. Clearly busy given the area and with more people returning to work. However, the range of sandwiches and salads were limited. It was not even late. Service was fast and pleasant. Marked down as per normal Pret standards, eating area was filthy. Why they never bother to clean is beyond me. It's not just about cleaning tables but floors too. Do you really want to eat in filfth?
Very rare that you get really good customer service in retail coffee shops - and today I did. Mario at Pret Queen Street was excellent! Thank you for listening and for your great customer service today.Recommendation: I LOVE Pret coffee, but have recently been diagnosed with an intolerance to raw sugar... and yes I love my coffee with some form of sweetener (but not pharmaceutical).Please could Pret add honey as a ‘shot’ to the drinks menu.Thank you!