The staff is polite and friendly, however the coffee was average.
Isabel Gabriela Gross
I never find myself the need of leaving a review on chain cafe's, but, today is different. The 2 ladies working had a very not welcoming and rude attitude towards me and the other person who visited the place. I approached to ask them if I could borrow 2 plates since, even though we were eating in, they gave us the food in paper bags, the shocking thing is that she was on her phone "showing something funny" to the other lady and had the audacity to finish the video first, and then asked my question... Not only that, they denied the 2 plates, "just ebcause it was only 2 of them in the shift"... what? Also, the toilets were a mess, not the type of mess that you would expect from coffee chains... but worst, like nobody has cleaned in at least three days. I asked another question, and instead of just answering she just nodded and as I walked away laughed.... whatever the reason for laughing is, it does not come off right. If you get a job, you do it right. You are not doing a favor for a company... you got the job because you needed it, so I do not think is fair to act towards customers like you are doing a favor to Cafe Nero lol. Food was excellent though.
James
Friendly staff, nice atmosphere, they keep the place clean and the coffee is the best!
Muhammad Idris
Love the drinks, my favourite being the Luxury Carramel latte. Soo deliciousClean inside, clean bathroom. Very comfortable seating area. Definitely
Vishal Shah
Nice coffee shop near the office where I can grab a coffee alone, with friends, colleagues use the WiFi for
Karim Bittar
Employees are clueless, if you want to expend a hour for a coffee when the place is empty you must come
Vesna Gudlin
Very nice location with outside seating also in the cold days. Staff is incredibly friendly. Quality coffee and delicious sweets. Will come again for sure!
Qsian Xiu
Giving 1 star because they have gone several days without working WiFi now and seem to be in no hurry to fix it. Being a café in 2023 and not offering working WiFi or fixing within 24h is unacceptable for an enterprise.
Great morning vibes, busy sometimes but worthy for having a good time with good company.Wide variety of drinks hot , white chocolate is highly recommend there with cream on top ?
KWOK TO
Drinks not made to standard. No vanilla flavour in the luxury caramel latte and the staff was using sugar free vanilla, instead of vanilla syrup.
Martin Swan
Disappointed only paper cups when you spend over 3 quid for a coffee..
Jim lee
Typical Nero outlet, so no surprises. Always a good place to rest and have a cuppa.
kaysM8542UN
My friend and I visited your Curzon Street, Mayfair, London cafe on Sunday morning, 17th September. I ordered two Americano's from a very unfriendly, dismissive employee. She treated me with such disdain like my order was a total inconvenience. After she had 'served' me and my friend, I asked for her name as I was so disgusted. It began with 'S', I couldn't quite make it out, she was the one with a head scarf on. She asked if I had an issue and I said "yes, you are extremely rude!". I would also like to point out that whilst one was serving, the other was crouched down on her phone behind the counter and vice versa. I won't be visiting this branch ever again.
The staff is polite and friendly, however the coffee was average.
I never find myself the need of leaving a review on chain cafe's, but, today is different. The 2 ladies working had a very not welcoming and rude attitude towards me and the other person who visited the place. I approached to ask them if I could borrow 2 plates since, even though we were eating in, they gave us the food in paper bags, the shocking thing is that she was on her phone "showing something funny" to the other lady and had the audacity to finish the video first, and then asked my question... Not only that, they denied the 2 plates, "just ebcause it was only 2 of them in the shift"... what? Also, the toilets were a mess, not the type of mess that you would expect from coffee chains... but worst, like nobody has cleaned in at least three days. I asked another question, and instead of just answering she just nodded and as I walked away laughed.... whatever the reason for laughing is, it does not come off right. If you get a job, you do it right. You are not doing a favor for a company... you got the job because you needed it, so I do not think is fair to act towards customers like you are doing a favor to Cafe Nero lol. Food was excellent though.
Friendly staff, nice atmosphere, they keep the place clean and the coffee is the best!
Love the drinks, my favourite being the Luxury Carramel latte. Soo deliciousClean inside, clean bathroom. Very comfortable seating area. Definitely
Nice coffee shop near the office where I can grab a coffee alone, with friends, colleagues use the WiFi for
Employees are clueless, if you want to expend a hour for a coffee when the place is empty you must come
Very nice location with outside seating also in the cold days. Staff is incredibly friendly. Quality coffee and delicious sweets. Will come again for sure!
Giving 1 star because they have gone several days without working WiFi now and seem to be in no hurry to fix it. Being a café in 2023 and not offering working WiFi or fixing within 24h is unacceptable for an enterprise.
Team members create a unique atmosphere.
Great coffee, great service!
Restaurantji Recommends
Great morning vibes, busy sometimes but worthy for having a good time with good company.Wide variety of drinks hot , white chocolate is highly recommend there with cream on top ?
Drinks not made to standard. No vanilla flavour in the luxury caramel latte and the staff was using sugar free vanilla, instead of vanilla syrup.
Disappointed only paper cups when you spend over 3 quid for a coffee..
Typical Nero outlet, so no surprises. Always a good place to rest and have a cuppa.
My friend and I visited your Curzon Street, Mayfair, London cafe on Sunday morning, 17th September. I ordered two Americano's from a very unfriendly, dismissive employee. She treated me with such disdain like my order was a total inconvenience. After she had 'served' me and my friend, I asked for her name as I was so disgusted. It began with 'S', I couldn't quite make it out, she was the one with a head scarf on. She asked if I had an issue and I said "yes, you are extremely rude!". I would also like to point out that whilst one was serving, the other was crouched down on her phone behind the counter and vice versa. I won't be visiting this branch ever again.