Coffee was very weak, staff unfriendly. Made you feel unwelcome even though they were still open for 2 hours. There was a lot of cleaning and tidying up. Won't go back to this Costa
Saurabh Gupta
Great good as usual and wonderful staff. We reached around 6 pm , the toilets were not working. There were no plates for serving cakes and pastries but we managed.A good stop for a quick coffee
Dilum Dayasri
experienced the worst Costa customer service ever. The old lady who was on the till was very rude and aggressive but the rest of the staff was ok.
Alexandru Gavrila
Nice coffee and
Robert Sprigge
Staff were disorganised regarding orders, unlike any of the many other Costa's that I've visited.Toilet was good.
Jacqui Welch
The lady un there serving is very rude spoke to my friend who had her lung removed it's tuff she can't use disability toilet walk down stairs and continuing laughing at my friend please get back to me on this
donna morfitt
This is literally the rudest costa I've ever been in! I go to one wherever I go and have never been made to feel as uncomfortable. The staff clearly need some people skills. Don't chose to work with people if you don't like them!Wheelchair accessibility: Was out of order
Kim Fleron
I always enjoy Costa Coffee, when in London.
Maria Walczak
Their was a hair in my food and the toilets weren’t working. The coffee was cold I would not recommend, better off going to the Pret next door!
Keith Llewellyn
I had a toasted sandwich, crisps, muffin and an Americano which was very enjoyable. The baristas were friendly and appeared to enjoy their work even though it was obvious that they were overworked and understaffed.
Amazing toast. Was really tasty. The AC worked really well. When I was there it wasn't too crowded. The toilets are okay and the staff were really courteous.Overall, unexpectedly a very pleasing experience since I didn't have high expectations.
Bob
Nice enough but toilets out of order. In central London it’s not too hard to get fixed.
Zoe Chambers (Chillidog20)
So we had cakes and drinks. The cinnamon bun was mouldy- yes mouldy! My sister fortunately cut it in half rather than just biting into it and thought it felt quite hard, when she turned it over it was mouldy. She took it back and they immediately threw the try in the bin (which suggested they knew this wasn’t fresh) and opened a new packet! The lemon drizzle cake was also very dry, which again suggested it wasn’t fresh. Drinks were great, tried the popcorn frappe.
Colin Rose
The place was tacky and dirty, staff were unhelpful and and unhelpful. Badly in need of a refit and staff training.
Coffee was very weak, staff unfriendly. Made you feel unwelcome even though they were still open for 2 hours. There was a lot of cleaning and tidying up. Won't go back to this Costa
Great good as usual and wonderful staff. We reached around 6 pm , the toilets were not working. There were no plates for serving cakes and pastries but we managed.A good stop for a quick coffee
experienced the worst Costa customer service ever. The old lady who was on the till was very rude and aggressive but the rest of the staff was ok.
Nice coffee and
Staff were disorganised regarding orders, unlike any of the many other Costa's that I've visited.Toilet was good.
The lady un there serving is very rude spoke to my friend who had her lung removed it's tuff she can't use disability toilet walk down stairs and continuing laughing at my friend please get back to me on this
This is literally the rudest costa I've ever been in! I go to one wherever I go and have never been made to feel as uncomfortable. The staff clearly need some people skills. Don't chose to work with people if you don't like them!Wheelchair accessibility: Was out of order
I always enjoy Costa Coffee, when in London.
Their was a hair in my food and the toilets weren’t working. The coffee was cold I would not recommend, better off going to the Pret next door!
I had a toasted sandwich, crisps, muffin and an Americano which was very enjoyable. The baristas were friendly and appeared to enjoy their work even though it was obvious that they were overworked and understaffed.
Restaurantji Recommends
Amazing toast. Was really tasty. The AC worked really well. When I was there it wasn't too crowded. The toilets are okay and the staff were really courteous.Overall, unexpectedly a very pleasing experience since I didn't have high expectations.
Nice enough but toilets out of order. In central London it’s not too hard to get fixed.
So we had cakes and drinks. The cinnamon bun was mouldy- yes mouldy! My sister fortunately cut it in half rather than just biting into it and thought it felt quite hard, when she turned it over it was mouldy. She took it back and they immediately threw the try in the bin (which suggested they knew this wasn’t fresh) and opened a new packet! The lemon drizzle cake was also very dry, which again suggested it wasn’t fresh. Drinks were great, tried the popcorn frappe.
The place was tacky and dirty, staff were unhelpful and and unhelpful. Badly in need of a refit and staff training.
Horrible, bad service and very bad attention