KFC London - Baker Street

128 Baker St, London
020 7486 9769

Recent Reviews

Alina Zuk-Odrowaz

I definitely do not recommend it, the meat is stale, stinks, old oil, and no one apologized to me for the spoiled meat. the atmosphere is not pleasant... avoid this place...

Ana Bache

No service whatsoever even though we requested table servicr, we had to go and take our food as the ladies at the till couldn't be bothered.The food was okay, KFC standards.

I Khan

This Baker Street KFC branch is the worst KFC branch in London. Absolutely rude staff to the core & I don't usually write bad reviews but felt compelled to review this branch as it is so abysmal in both service & food. The staff have zero respect & customer service for customers. They were not only rude to me but to all customers whilst I waited 30 minutes for food. They served cold food & could not give two craps about how the food goes out. I am putting in a complaint to head office & don't understand why this branch has not closed down yet. I'll never return here & avoid if you like your food hot & being treated with respect.

Varsha C Nair

I had very bad experience from here yesterday.Very bad customer service.There were 3 staffs in counter point.Among them there was a lady staff who was chewing gum continuously and she is handling all orders carelessly. She made fun of one of my friends who asked one tomato ketchup, and other 2 staffs too.My order number was 7222 and i waited for 20mins there.It was not too rush there at that time.They gave stuff to all who ordered after me.I was still waiting there and the staff thought they done all.I showed my order number to them and they checked in the screen.Then after 5 mins they gave my stuff.If we go to other shops like McD,we can see how lovely staffs are dealing with customers.

Phudit Smith

Large space for the dining room. Opposite Baker street station. Fast service and they close late at 23:00pm.Kid-friendliness: No parking there but close to the bus stop and baker street station.

Evulaliya Eldo

When we came at around 10pm and when we were having food the cleaning staff fracesca was very rude and was telling all the customers to hurt up since he wants to clean up. But the staff should know the till was being open people we’re still coming. At least give us time to have our food

Dr.Calvin Isaac Daniel

I felt bad. The floor staff Francesa was very rude to my friends and me also to the other customers. Bad behavior with girls. It was very unpleasant experience.Over the globe I've been to many kfc but here I really felt bad.

Tony86

Customer service was very poor. Was actually shocking. Not just to me but to a few customers who were before us. A man got angry as the man behind the counter said we have no bbq or mayo. Food was good, but in store experience was very pathetic.

MyMyosot1s

The food was the same as any other location but there was genuinely not a single clean table and there was food and a lot of stains on the floor. Saw several people cleaning their tables themselves.

juvaria ali

I ordered a Lipton peach drink and it was all out, the day before I lost my job and came to KFC to take my mind off things. The burger I ordered was really dry too the Indian scammers food are better than this. I would prefer to eat a chicken curry without spice, this was the worst experience ever in my lifetime I would 100% not recommend.

Chris F

As we now know, chicken was invented in 1943 as a cost-effective means to supply British and American forces throughout the Normandy landings and subsequent push to Berlin. Rudimentary at the time, it would be several years until a Colonel in the 21st Airborne surmised that 11 distinct herbs and spices were required to ensure Western hegemony beyond the 20th century. Thus KFC was born, and to this day America and its allies enjoy unrivalled superiority on land, sea and air. I do however have to subtract one star for the illegal invasion of Iraq, thanks.

Srini Ruthra

Yesterday i had a very worst experience with the staff. The service is worst to the core. She stand near till and doing drinks for guest. I was in rush i didn't got her name. She was so rude to me and shouting to the guest. Manager needs to teach her about the respect to the guest at any critical situation. And she needs more patients in hospitality. Because i worked before in kfc that's what my manager taught me. The exact time is 13:45 on Thursday 28th September.

Jerry Johnson

Worst employee was on till yesterday 28 th september 2023 13:45 pm she was on till she doesnt give respect to the customer throwing food and she was shouting with me and and my friend i paid money for the food and i am getting this respect please dont prefer this place guys kindly manager need to teach them patience for that girl she doesnt have any right to show bad attitude to other especially customer she need salary monthly but she couldnt able to give respect and work properly

Adam Kapadia

Bad place and bad food. Please be aware anyone eating here. Pickpockets operate in this restaurant as my cousins iPhone 14 pro max got stolen yesterday whilst we were

Handmadecards by Dayo

Customers asking to sit down and man said ask managerTerrible service as woman with young children had no space to sit because chair were put up before closing. Also people had to go to MacDonalds to wash their hands because toilet was out of orderKid-friendliness: Terrible children are at risk in this branch as chair sticking out could potentially injure a child. This practice is very dangerous at this branch

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