Very helpful guy taking the order seemed a little over worked but still helped us with a deal food was very hot and great flavour
Nofel Adib
People are here complaining more about the delivery and service, I’d rather wait for a late pizza or bad customer service then the awful pizza they delivered us as it lacked so much flavours and it was very dry. Just didn’t feel like an authentic Pizza Hut that I used to know off. Going back to my local papa johns who are 100 times better.
Susannah Slatter
When ringing to make a order the rudeness is bad you don't need to be like that, don't do yourself any favours and lost a customer. ?
Pauline Hurrell
I specifically asked for a pizza without an apple sauce and what I got was a pizza swamped in apple sauce ....... gross. Even without this sauce on it I don't rate this new festive pizza at all. Gross ...... staff need to read more closely what customers are ordering
James Sturges
Absolutely appalling service. We ordered pizza for delivery at 20:10 we phoned twice and they said it's on the way. On the third call we said it was not here where is it they only then changed the online status to on it's way. It was 50 minutes late, the pizza was cold and not only that the pizza delivery man said he got pulled over by police because he didnt put his light on. That is nit the customers fault that the driver does not have enough common sense to turn his lights on when driving in the dark he could have caused and accident or killed somebody. Absolutely ridiculous.
taniahuq
Absolutely disgusting! Found long black hairs in pizza. Made me vomit and sick for rest of night. Don’t they wear protective clothing?!
Sandra Bynoe
Online collection order as Pizza Hut Morden no longer takes telephone orders. It was not apparent that covid-19 protocols were being followed. My choice of ice cream was not available so I was told to take something I didn't want. Eventually I was told to contact Customer Service to get a refund for the ice cream. Apparently this can take a week.
Karen B
I ordered a large veggie pizza via Uber Eats using a 40% off special offer. It came sooner than the original estimate. It wasn't the best pizza I've ever tried and looked smaller than I was expecting, but it was nice enough.
Clinton Rollins
Ordered 2 meal deals from Morden Pizza Hut.The order was delivered with the bottle of Pepsi half full. The bottle wasn’t leaking and the bag it was in was completely dry. The bottle had been undone and drunk from. The driver or someone in the shop had drunk half a bottle and sent it as the drink in my order.Called the shop and was palmed off. This shop needs to be close down by environmental health.With COVID measures in place how can they deliver a contaminated drink to my house.
Steven Hayes
Food was greasy and service on collection was bad.. I entered the Pizza Hut shop to collect and waited for 10 minutes as they chatted behind the counter.. terrible would not use again.. they could clearly see I was there as the bell alarmed on the door and they have cctv pointing at the door.. very poor service
Ordered a pizza and has taken over 2 hours to come. Called the store over 100 times and got no answer. Rang tooting store and got them to call morden store. They did and the manager hung up on them when they asked where my order was. I will be taking this further. When the driver comes to my door I will be throwing the pizza in his face and demanding a refund there and then
Kelly Marks
Thank you so much for delivering 20 large pizza for free today to us NHS staff very much appreciated x
P651JPchrisd
Food was cold and dry i had to microwave it and when I asked for a refund they offered me loyalty points stay away
Faheem Nasir
Fully Dry TOPPINGSZero tomato Base
bohdana anderson
Absolutely awful service!!!Pizza sent was raw after waiting for it for 1 hour.Then spoken to a member of staff that assured us that new pizza will be sent in 20 min. After another 1 hour of waiting nothing has come.We then spoken to someone else who repeatedly said he will sent a new pizza as the woman didn’t send it at all !! We asked for refund which seemed to be a big problem. I had to ask over and over again and after 10 minutes of arguing eventually staff agreed to send the cash. We are still waiting for it !!!!!AVOID AT ALL COST!!!!!!!
Very helpful guy taking the order seemed a little over worked but still helped us with a deal food was very hot and great flavour
People are here complaining more about the delivery and service, I’d rather wait for a late pizza or bad customer service then the awful pizza they delivered us as it lacked so much flavours and it was very dry. Just didn’t feel like an authentic Pizza Hut that I used to know off. Going back to my local papa johns who are 100 times better.
When ringing to make a order the rudeness is bad you don't need to be like that, don't do yourself any favours and lost a customer. ?
I specifically asked for a pizza without an apple sauce and what I got was a pizza swamped in apple sauce ....... gross. Even without this sauce on it I don't rate this new festive pizza at all. Gross ...... staff need to read more closely what customers are ordering
Absolutely appalling service. We ordered pizza for delivery at 20:10 we phoned twice and they said it's on the way. On the third call we said it was not here where is it they only then changed the online status to on it's way. It was 50 minutes late, the pizza was cold and not only that the pizza delivery man said he got pulled over by police because he didnt put his light on. That is nit the customers fault that the driver does not have enough common sense to turn his lights on when driving in the dark he could have caused and accident or killed somebody. Absolutely ridiculous.
Absolutely disgusting! Found long black hairs in pizza. Made me vomit and sick for rest of night. Don’t they wear protective clothing?!
Online collection order as Pizza Hut Morden no longer takes telephone orders. It was not apparent that covid-19 protocols were being followed. My choice of ice cream was not available so I was told to take something I didn't want. Eventually I was told to contact Customer Service to get a refund for the ice cream. Apparently this can take a week.
I ordered a large veggie pizza via Uber Eats using a 40% off special offer. It came sooner than the original estimate. It wasn't the best pizza I've ever tried and looked smaller than I was expecting, but it was nice enough.
Ordered 2 meal deals from Morden Pizza Hut.The order was delivered with the bottle of Pepsi half full. The bottle wasn’t leaking and the bag it was in was completely dry. The bottle had been undone and drunk from. The driver or someone in the shop had drunk half a bottle and sent it as the drink in my order.Called the shop and was palmed off. This shop needs to be close down by environmental health.With COVID measures in place how can they deliver a contaminated drink to my house.
Food was greasy and service on collection was bad.. I entered the Pizza Hut shop to collect and waited for 10 minutes as they chatted behind the counter.. terrible would not use again.. they could clearly see I was there as the bell alarmed on the door and they have cctv pointing at the door.. very poor service
Restaurantji Recommends
Ordered a pizza and has taken over 2 hours to come. Called the store over 100 times and got no answer. Rang tooting store and got them to call morden store. They did and the manager hung up on them when they asked where my order was. I will be taking this further. When the driver comes to my door I will be throwing the pizza in his face and demanding a refund there and then
Thank you so much for delivering 20 large pizza for free today to us NHS staff very much appreciated x
Food was cold and dry i had to microwave it and when I asked for a refund they offered me loyalty points stay away
Fully Dry TOPPINGSZero tomato Base
Absolutely awful service!!!Pizza sent was raw after waiting for it for 1 hour.Then spoken to a member of staff that assured us that new pizza will be sent in 20 min. After another 1 hour of waiting nothing has come.We then spoken to someone else who repeatedly said he will sent a new pizza as the woman didn’t send it at all !! We asked for refund which seemed to be a big problem. I had to ask over and over again and after 10 minutes of arguing eventually staff agreed to send the cash. We are still waiting for it !!!!!AVOID AT ALL COST!!!!!!!