My wrap was toasted with stuffing inside ... By the time I eat it was all so hard. Never had such a experience at Subway. Was really disappointing.Though the staff is friendly.
Tracey
Never used this branch before. Went in at lunchtime and got takeaway. The Italian cheese and herb bread overcooked that its rock hard and inedible. Hard to determine if overcooked or stale, or both. Just ate contents and threw bread in the bin.
Nikolay Kolev
Few times ordering through UberEats, 2 times my bread wasn't toasted and I do always check toast. Another 3 times I order and pay for extra cheese and my sandwich comes with no cheese at all. Today I wrote to UberEats and they have refunded me for the extra cheese, but I had to eat sandwich without any cheese. Stay well away this store, terrible service.
Karin Flower
Always so pleased with the vegetarian steak salad.So nice, fresh and tasty.
Google user
Always so pleased with the vegetarian steak salad.\\nSo nice, fresh and tasty.
Karoly Kiss
Good and quick service. Fortunately I experienced the contrary to the previous, negative reviews.
Iara Margarida Silva
They keep sending the wrong orders to me. There is always an item or two missing.Dietary restrictions: Vegan cheese
Liam Oxford
Nice, fresh ingredients, friendly staffWheelchair accessibility: Wheelchair accessible which is great
Sathya Venkata
I had an amazing customer service. They were able to accommodate the order changes quickly and in a friendly manner. Highly recommend! Thank you Reddy!
Joanna Zysk
Staff speaking only foreign language to each other in front of customers, which seems rude and I felt like they spoke about me understanding just single words . Both ladies serving been careless and rude. Speaking on the phone while serving. I will be back sometimes cos sometimes I need a quick breakfast but the service is horrible
Absolutely terrible place, over charged the person in front of me, then took so long trying to sort it allowed my food to go cold! Then incorrectly charged me for what I ordered. Would recommend you stay away from this place.
S Anjum
Extremely poor service by this branch. Asked for a foot long Vegie Delight and the staff was looking all over the place clearly not knowing what it was. Found out he was a new staff, fair enough. I was then served by a young woman. I had to pay £5.49 including a tiny bag that cost 10 p ( a rip off!) Sainsbury's or Asda will give me a bigger carrier bag for that money. I gave £20.49 to the woman but she didn't give me £15 back and when I asked for my change, said said she already gave me!! Anyway, she gave money without aplogising for her mistake. I had very bad experience. This used to be a better branch before but it appears some new people are running it now who are non professional and care less about good customer service.
Kool Dude
Went to this Subway in Morden for the first time. Even though it says in the Subway app that I can get a free Snack or Side with 250 Points, I was REFUSED for a toasted bite! Instead they offered me hash browns etc…I even told them that it’s included in the points, but they didn’t seem to understand. I didn’t want to argue so I asked them for Large Potato wedges.But then again they said you can only get Regulars and gave me a very tiny amount of potato wedges which they didn’t even heat up properly! When I asked them, if I could at least have a bag they asked for 10p for that cheap bag! I left the store!How can they refuse customers to give them what they actually want? Just because they are not informed properly. If 500 points can get you a 6 inch Sub, then 250 points can get you easily a toasted bite!Never ever going back to their Store! They really need fully trained staff and not just people working there to make through the day!!! Terrible Customer Service!
CreatiVIA -Szilvia Barany-
Do you guys have something against wrapping the sandwiches you send out for delivery? WHY are they not wrapped? It's gross and impossible to eat without a spoon!
Joy Okonj
The service is terribly slow, the sauces are heavily diluted with vinegar and thus overly runny. The taste of the food is just there... I had a stomach ache after eating the food.
My wrap was toasted with stuffing inside ... By the time I eat it was all so hard. Never had such a experience at Subway. Was really disappointing.Though the staff is friendly.
Never used this branch before. Went in at lunchtime and got takeaway. The Italian cheese and herb bread overcooked that its rock hard and inedible. Hard to determine if overcooked or stale, or both. Just ate contents and threw bread in the bin.
Few times ordering through UberEats, 2 times my bread wasn't toasted and I do always check toast. Another 3 times I order and pay for extra cheese and my sandwich comes with no cheese at all. Today I wrote to UberEats and they have refunded me for the extra cheese, but I had to eat sandwich without any cheese. Stay well away this store, terrible service.
Always so pleased with the vegetarian steak salad.So nice, fresh and tasty.
Always so pleased with the vegetarian steak salad.\\nSo nice, fresh and tasty.
Good and quick service. Fortunately I experienced the contrary to the previous, negative reviews.
They keep sending the wrong orders to me. There is always an item or two missing.Dietary restrictions: Vegan cheese
Nice, fresh ingredients, friendly staffWheelchair accessibility: Wheelchair accessible which is great
I had an amazing customer service. They were able to accommodate the order changes quickly and in a friendly manner. Highly recommend! Thank you Reddy!
Staff speaking only foreign language to each other in front of customers, which seems rude and I felt like they spoke about me understanding just single words . Both ladies serving been careless and rude. Speaking on the phone while serving. I will be back sometimes cos sometimes I need a quick breakfast but the service is horrible
Restaurantji Recommends
Absolutely terrible place, over charged the person in front of me, then took so long trying to sort it allowed my food to go cold! Then incorrectly charged me for what I ordered. Would recommend you stay away from this place.
Extremely poor service by this branch. Asked for a foot long Vegie Delight and the staff was looking all over the place clearly not knowing what it was. Found out he was a new staff, fair enough. I was then served by a young woman. I had to pay £5.49 including a tiny bag that cost 10 p ( a rip off!) Sainsbury's or Asda will give me a bigger carrier bag for that money. I gave £20.49 to the woman but she didn't give me £15 back and when I asked for my change, said said she already gave me!! Anyway, she gave money without aplogising for her mistake. I had very bad experience. This used to be a better branch before but it appears some new people are running it now who are non professional and care less about good customer service.
Went to this Subway in Morden for the first time. Even though it says in the Subway app that I can get a free Snack or Side with 250 Points, I was REFUSED for a toasted bite! Instead they offered me hash browns etc…I even told them that it’s included in the points, but they didn’t seem to understand. I didn’t want to argue so I asked them for Large Potato wedges.But then again they said you can only get Regulars and gave me a very tiny amount of potato wedges which they didn’t even heat up properly! When I asked them, if I could at least have a bag they asked for 10p for that cheap bag! I left the store!How can they refuse customers to give them what they actually want? Just because they are not informed properly. If 500 points can get you a 6 inch Sub, then 250 points can get you easily a toasted bite!Never ever going back to their Store! They really need fully trained staff and not just people working there to make through the day!!! Terrible Customer Service!
Do you guys have something against wrapping the sandwiches you send out for delivery? WHY are they not wrapped? It's gross and impossible to eat without a spoon!
The service is terribly slow, the sauces are heavily diluted with vinegar and thus overly runny. The taste of the food is just there... I had a stomach ache after eating the food.