I’ve been a loyal customer since 2021. Not till this year the quality and delivery had gotten so bad. I’m sure it’s better ordering from the shop itself but it’s been awful when ordering online. My orders have been coming 45mins to an hour late, and when I try to call the number it goes busy. I used to be able to get through to them but they seem to have cut their line now. FYI there’s no tracking on ubereats which doesn’t help when you’re sitting around waiting wondering where you food is. My last order which was today, churros came out hard (probably because it’s been out cold), wings (Gone garlic) barely had any parmesan cheese on it but just too much parsley on it. Used to be my favourite place to order compared to Wingstop, looks like now I have to find somewhere else better.
Jane Stevens
Ordered a delivery on Uber eats food never ever turned up waiting for over 45 minutes. Tried to call no
El Rutt
Chicken always top notch nice garlic mac n cheese just needs more of a sauce always large amount of fries which are banging especially the rosemary fries, churos one had one issue in the whole time and that was tonight just needed longer in the fryer or either it was the fryers weren't hot enough but still never a let down good pricing for the amount you get and just eat young delivery guys is always polite and respectable always same lad aswell.... check this place out just be careful mango madness wings are hit and miss on the spice level but extra chilli always hits well
Cassie Q
The boneless chicken wings were a disappointment, evidently made from dry, frozen breast meat that lacked any semblance of moisture or flavour. On a brighter note, the churros managed to redeem the experience somewhat, being the only saving grace.
Trevor Bailie
The boneless wings turned out to be marinaded chicken chunks. Sad.
Scott Bradley
I love that it’s hidden away because it’s far too good for anyone else to know about this place - food was off the chart insanely good. So tasty, great variety of dishes and the Thai Wings with chilli such a great highlight. I actually ordered one of each of the favorites and am so glad I did - some friends arrived at mine and now they are all fans too. Well played!
Emily Winterflood
Delivery was rubbish and took an hour and half to get to us and the restaurant refused to give us any money back!
Elham
Title: Disappointing Experience with Delayed and Cold FoodI recently ordered a meal from chicken wings and unfortunately, my experience was far from satisfactory. The primary issues I encountered were the significant delay in delivery and the fact that the food arrived cold.To begin with, the delivery was delayed by an hour and 45 minutes, which was quite inconvenient as I was expecting a timely arrival. When the food finally reached me, it was disappointingly cold. This not only affected the overall taste but also made me question the quality of the ingredients used.I understand that unforeseen circumstances can lead to delays, but it's crucial for a restaurant to prioritize maintaining the temperature of the food, especially during transit. The cold temperature not only affected the taste but also raised concerns about the food safety and hygiene standards.I hope takes this feedback seriously and addresses the issues in their delivery process. Timely and hot food is a basic expectation when ordering from a restaurant, and unfortunately, my recent experience fell short of these expectations.While I appreciate the efforts of the delivery personnel, it's crucial for the restaurant management to review and improve their logistics and quality control. I hope my feedback helps enhance their service and provide a better experience for their customers in the future.
Elham Sharifian
Title: Disappointing Experience with Delayed and Cold FoodI recently ordered a meal from chicken wings factory and unfortunately, my experience was far from satisfactory. The primary issues I encountered were the significant delay in delivery and the fact that the food arrived cold.To begin with, the delivery was delayed by an hour and 45 minutes, which was quite inconvenient as I was expecting a timely arrival. When the food finally reached me, it was disappointingly cold. This not only affected the overall taste but also made me question the quality of the ingredients used.I understand that unforeseen circumstances can lead to delays, but it's crucial for a restaurant to prioritize maintaining the temperature of the food, especially during transit. The cold temperature not only affected the taste but also raised concerns about the food safety and hygiene standards.I hope takes this feedback seriously and addresses the issues in their delivery process. Timely and hot food is a basic expectation when ordering from a restaurant, and unfortunately, my recent experience fell short of these expectations.While I appreciate the efforts of the delivery personnel, it's crucial for the restaurant management to review and improve their logistics and quality control. I hope my feedback helps enhance their service and provide a better experience for their customers in the future.
Terrible service on delivery. None of the numbers listed work and had to spend time googling. Order didn't appear for over an hour, doorbell did not go off and they just left it outside to be cold. Finally got in touch after 20 mins to be said they saw a light and just left it outside. No attempt at contact.
Fraz Rana
Highly recommended!Taste-wise, they're top-notch!
Benjamin Ajue
I had one of the most delicious American chicken ever ... try the Hello hottie & gone garlic First ,,, you will back againThanks to Navid , great chef
Atif S
Wings Factory is a wing lover's paradise. Lots of tasty flavours to choose from, with perfectly seasoned and cooked wings that never disappoint. All the food is cooked fresh!My favourite flavours have to be 'Bang Thai', 'Bebeque' & 'Mad Mango' wings with 'Shredded Chicken Loaded fries'. Then finish the meal off with some Nutella Churros for dessert. A definite 5-star recommendation! ⭐⭐⭐⭐⭐Parking: There is a gate to enter Kingspark Business Centre, you just need to select Wings Factory on the touchscreen pad to open the gate. You can drive around the back to Unit 235 and collect your order.
Roxana Pop
I would give this no stars if i could, i ordered via uber eats and waited hours after the time ubereats told me it was supposed to arrive and when i would call they would keep saying 10 min after a while they would stop picking up, lost about £30 im not happy and im gonna call uber eats to try and get a refund… this is not cool
Late late late delivery!
I’ve been a loyal customer since 2021. Not till this year the quality and delivery had gotten so bad. I’m sure it’s better ordering from the shop itself but it’s been awful when ordering online. My orders have been coming 45mins to an hour late, and when I try to call the number it goes busy. I used to be able to get through to them but they seem to have cut their line now. FYI there’s no tracking on ubereats which doesn’t help when you’re sitting around waiting wondering where you food is. My last order which was today, churros came out hard (probably because it’s been out cold), wings (Gone garlic) barely had any parmesan cheese on it but just too much parsley on it. Used to be my favourite place to order compared to Wingstop, looks like now I have to find somewhere else better.
Ordered a delivery on Uber eats food never ever turned up waiting for over 45 minutes. Tried to call no
Chicken always top notch nice garlic mac n cheese just needs more of a sauce always large amount of fries which are banging especially the rosemary fries, churos one had one issue in the whole time and that was tonight just needed longer in the fryer or either it was the fryers weren't hot enough but still never a let down good pricing for the amount you get and just eat young delivery guys is always polite and respectable always same lad aswell.... check this place out just be careful mango madness wings are hit and miss on the spice level but extra chilli always hits well
The boneless chicken wings were a disappointment, evidently made from dry, frozen breast meat that lacked any semblance of moisture or flavour. On a brighter note, the churros managed to redeem the experience somewhat, being the only saving grace.
The boneless wings turned out to be marinaded chicken chunks. Sad.
I love that it’s hidden away because it’s far too good for anyone else to know about this place - food was off the chart insanely good. So tasty, great variety of dishes and the Thai Wings with chilli such a great highlight. I actually ordered one of each of the favorites and am so glad I did - some friends arrived at mine and now they are all fans too. Well played!
Delivery was rubbish and took an hour and half to get to us and the restaurant refused to give us any money back!
Title: Disappointing Experience with Delayed and Cold FoodI recently ordered a meal from chicken wings and unfortunately, my experience was far from satisfactory. The primary issues I encountered were the significant delay in delivery and the fact that the food arrived cold.To begin with, the delivery was delayed by an hour and 45 minutes, which was quite inconvenient as I was expecting a timely arrival. When the food finally reached me, it was disappointingly cold. This not only affected the overall taste but also made me question the quality of the ingredients used.I understand that unforeseen circumstances can lead to delays, but it's crucial for a restaurant to prioritize maintaining the temperature of the food, especially during transit. The cold temperature not only affected the taste but also raised concerns about the food safety and hygiene standards.I hope takes this feedback seriously and addresses the issues in their delivery process. Timely and hot food is a basic expectation when ordering from a restaurant, and unfortunately, my recent experience fell short of these expectations.While I appreciate the efforts of the delivery personnel, it's crucial for the restaurant management to review and improve their logistics and quality control. I hope my feedback helps enhance their service and provide a better experience for their customers in the future.
Title: Disappointing Experience with Delayed and Cold FoodI recently ordered a meal from chicken wings factory and unfortunately, my experience was far from satisfactory. The primary issues I encountered were the significant delay in delivery and the fact that the food arrived cold.To begin with, the delivery was delayed by an hour and 45 minutes, which was quite inconvenient as I was expecting a timely arrival. When the food finally reached me, it was disappointingly cold. This not only affected the overall taste but also made me question the quality of the ingredients used.I understand that unforeseen circumstances can lead to delays, but it's crucial for a restaurant to prioritize maintaining the temperature of the food, especially during transit. The cold temperature not only affected the taste but also raised concerns about the food safety and hygiene standards.I hope takes this feedback seriously and addresses the issues in their delivery process. Timely and hot food is a basic expectation when ordering from a restaurant, and unfortunately, my recent experience fell short of these expectations.While I appreciate the efforts of the delivery personnel, it's crucial for the restaurant management to review and improve their logistics and quality control. I hope my feedback helps enhance their service and provide a better experience for their customers in the future.
Restaurantji Recommends
Terrible service on delivery. None of the numbers listed work and had to spend time googling. Order didn't appear for over an hour, doorbell did not go off and they just left it outside to be cold. Finally got in touch after 20 mins to be said they saw a light and just left it outside. No attempt at contact.
Highly recommended!Taste-wise, they're top-notch!
I had one of the most delicious American chicken ever ... try the Hello hottie & gone garlic First ,,, you will back againThanks to Navid , great chef
Wings Factory is a wing lover's paradise. Lots of tasty flavours to choose from, with perfectly seasoned and cooked wings that never disappoint. All the food is cooked fresh!My favourite flavours have to be 'Bang Thai', 'Bebeque' & 'Mad Mango' wings with 'Shredded Chicken Loaded fries'. Then finish the meal off with some Nutella Churros for dessert. A definite 5-star recommendation! ⭐⭐⭐⭐⭐Parking: There is a gate to enter Kingspark Business Centre, you just need to select Wings Factory on the touchscreen pad to open the gate. You can drive around the back to Unit 235 and collect your order.
I would give this no stars if i could, i ordered via uber eats and waited hours after the time ubereats told me it was supposed to arrive and when i would call they would keep saying 10 min after a while they would stop picking up, lost about £30 im not happy and im gonna call uber eats to try and get a refund… this is not cool