Experienced the most racist behaviour here, hopefully, will never have to use this station again. They do not allow black people to fill their tanks before paying but they do allow people of Asian descent,( of which the cashier is too) to pay after they get their fuel.This was my experience as of 19:15 this evening. I am so annoyed ans upset with such treatment, especially when the whole situation was so blatant
Daniel Davis
Do not get parcels delivered here. Despite proof of delivery provided via a picture they repeatedly and rudely claimed they did not receive my parcel and were very rude.Edit: I have contacted shell and they passed me off as this is a franchise as they cannot handle the complaints from this garage
Aslan G
Appalling customer service! Arrogant staff, looking down on you, don’t know policies, acting like they are paying for you. Refuse to give receipts.Will never return to this site. Shame on you!
GABOR MATE
Horrid experience, staff bluffing some night policies like you can’t buy fuel over £30 -stopped my pump remotely. Never ever had this at any Shell station. Staff also not trained well on customer service, he acted like he was the one paying for my petrol.
# coolkids
Holding customer on talks for long time. Outside long time waited and tgen left cause till serviceman ignored every
Jade Lyne
No petrol here for over 2 days. No signs up or explanation. I am trapped at home as my car is on reserve and won’t reach another petrol station, why is there no information on why or any signs about next delivery? When I asked the guy 2 days ago who worked there he just shrugged his shoulders.Not only does this petrol station decide to close randomly throughout the day always now this.
atanas NIKOLOV
Diesel here is not good
Ferr
Car wash broken ?
МММ
I used to think that all shells have a toilet
Lukasz Pieklo
There are no chemicals in the car wash no active foam should be in the options you pay for the water yourself the seller pretends as if he doesn't know anything
I asked for help how to use the jet wash (i know sounds stupid) i payed 7 for 14 m that i didn’t use went up to the guy and asked for help… instead of helping started to argue about i was complaining while i tried to explain the situation…
John Weathers
Average small fuel station
Twoja Stara
Cashier not scan my shell card, and he told me is to late even I didn’t receive receipt, not first time.
Dale Carnell
They are not passing on the 5p fuel cut. Greedy!
LO
Still waiting for the Shell to.open, despite it showing as open at 6am! Just adding to the unnecessary hype. Theire wouldn't be queues if they opened on time, as they've set a fuel purchase limit, which should ease the flow. Tried to call but no answer, frustrating, annoying and a poor way to run a business. Went to Tescos on London Rd, open at 6am as stated on their website, but over 50 cars in the queue!!!
Experienced the most racist behaviour here, hopefully, will never have to use this station again. They do not allow black people to fill their tanks before paying but they do allow people of Asian descent,( of which the cashier is too) to pay after they get their fuel.This was my experience as of 19:15 this evening. I am so annoyed ans upset with such treatment, especially when the whole situation was so blatant
Do not get parcels delivered here. Despite proof of delivery provided via a picture they repeatedly and rudely claimed they did not receive my parcel and were very rude.Edit: I have contacted shell and they passed me off as this is a franchise as they cannot handle the complaints from this garage
Appalling customer service! Arrogant staff, looking down on you, don’t know policies, acting like they are paying for you. Refuse to give receipts.Will never return to this site. Shame on you!
Horrid experience, staff bluffing some night policies like you can’t buy fuel over £30 -stopped my pump remotely. Never ever had this at any Shell station. Staff also not trained well on customer service, he acted like he was the one paying for my petrol.
Holding customer on talks for long time. Outside long time waited and tgen left cause till serviceman ignored every
No petrol here for over 2 days. No signs up or explanation. I am trapped at home as my car is on reserve and won’t reach another petrol station, why is there no information on why or any signs about next delivery? When I asked the guy 2 days ago who worked there he just shrugged his shoulders.Not only does this petrol station decide to close randomly throughout the day always now this.
Diesel here is not good
Car wash broken ?
I used to think that all shells have a toilet
There are no chemicals in the car wash no active foam should be in the options you pay for the water yourself the seller pretends as if he doesn't know anything
Restaurantji Recommends
I asked for help how to use the jet wash (i know sounds stupid) i payed 7 for 14 m that i didn’t use went up to the guy and asked for help… instead of helping started to argue about i was complaining while i tried to explain the situation…
Average small fuel station
Cashier not scan my shell card, and he told me is to late even I didn’t receive receipt, not first time.
They are not passing on the 5p fuel cut. Greedy!
Still waiting for the Shell to.open, despite it showing as open at 6am! Just adding to the unnecessary hype. Theire wouldn't be queues if they opened on time, as they've set a fuel purchase limit, which should ease the flow. Tried to call but no answer, frustrating, annoying and a poor way to run a business. Went to Tescos on London Rd, open at 6am as stated on their website, but over 50 cars in the queue!!!