Underwhelming experience … food lacked flavour - poor quality of ingredients. Only good dish was the aromatic duck. Disappointing…
Jalpa Shah
We came here as a family to celebrate my sisters 60th. Had been here many years ago and over the years had heard good things about Taipan so was expecting great food.Unfortunately we all were unimpressed with the food as found it very oily and tastless. A few family members who have been coming to Taipan, didn't enjoy the food either. We orders an array of dishes like salt and pepper sweetcorn and broccoli, spring rolls, mock duck pancakes, lettuce wrap, chicken wings, crab and prawn starters. Chicken cashew curry.As there were 13 of us, we were given a private area at the end of the restaurant. We were thoroughly disappointed with the service too as every time we tried to get hold of the staff for something they would either ignore, or say they are too busy. My sister order some ice for her drink, and she waited more than 15minutes, while the other table in our area kept on getting ice and when we tried to get the staff's attention about this they would ignore us.It was a hugely disappointing evening out overall with food and service. And it was cheap either as we paid £35 with the service charge, of course!
Satpal Gill
Awesome food, excellent serviceMust no be missed, best Chinese in greater
john cross
Great place to eat ?
W Huang
There are a quite few Chinese restaurants in northwest london,Taipan in northwood consider one of the best. The taste is more towards shichun and Cantonese styles.
melanie wise
Am excellent dining
foodiexpert78
Off the cuff visit, local ish to where we live. Usual rushed courses. Keen to turn tables. No real customer service or welcome. £15 for Veg Duck!!! Steamed rice tasted like cardboard Probably not the worst Chinese I have been to but nothing to make us want to return! Male server did not even utter a thank you when paying bill!
Axcel Fox
Been to this restaurant a few time this year. But this time we had Terrible service, food was average not great. They got one dish wrong and when we complained they said no that is want you ordered and told us they will replace the dish but we will still have to pay for it. Customer service is really bad, we do not recommend this restaurant and we will let all our friends and family know not to every go to this place ever again.So disappointed.
Sez
This restaurant is disgusting. I ordered a dish that I did not like and asked for it to be taken off the bill. The manager spent 1 hour arguing with me telling me it was my fault and maybe I was just full and that is why the I didnt like the dish. She then went on to accuse me of not being able to afford the meal and maybe that's why I was asking for the dish to be removed. This was the worst service I have ever received from any restaurant and I will definitely never go back. The staff are the worst and this place should be shut down.
Ordered a takeaway for £31 with 10% discount for collection which got ripped off with an additional charge £3.15 for prawn crackers. Horrible customer service. Smoked chicken was horrible compared to any other Chinese restaurants. All other Chinese restaurants give prawn crackers free as part of takeout. Don’t go to this
Dipti Masrani
Vegetarian options: Enjoyed the soup mains and drinks. Food was tasty and service was excellent.Portions have gone smaller.
Seetal Vaghjiani
Always love coming here. Great food and staff are friendly and good service.
Jess sefton
Had our order delivered. On arrival it was stone cold and uncooked. All chicken dishes were pink. Threw the whole £30 order in the bin. Highly unimpressed as it was a dinner for a family of 4 with 2 small children. When calling up to complain and requesting a refund. They was rude and stated they would come and collect the food to which I replied it went straight in the bin. Was basically told in other words that they can’t help with a refund. Absolutely disgusted with the response I received regarding the issues as I’ve had food from them before and it’s been fine. WILL NOT BE ORDERING AGAIN.
Sidji
Visited tai pan today after many years. This was a northwood classic and I was pleased to see it is still going strong. Highly recommend the cashew nut chicken with yellow bean sauce.
Food was lovely as always.
Underwhelming experience … food lacked flavour - poor quality of ingredients. Only good dish was the aromatic duck. Disappointing…
We came here as a family to celebrate my sisters 60th. Had been here many years ago and over the years had heard good things about Taipan so was expecting great food.Unfortunately we all were unimpressed with the food as found it very oily and tastless. A few family members who have been coming to Taipan, didn't enjoy the food either. We orders an array of dishes like salt and pepper sweetcorn and broccoli, spring rolls, mock duck pancakes, lettuce wrap, chicken wings, crab and prawn starters. Chicken cashew curry.As there were 13 of us, we were given a private area at the end of the restaurant. We were thoroughly disappointed with the service too as every time we tried to get hold of the staff for something they would either ignore, or say they are too busy. My sister order some ice for her drink, and she waited more than 15minutes, while the other table in our area kept on getting ice and when we tried to get the staff's attention about this they would ignore us.It was a hugely disappointing evening out overall with food and service. And it was cheap either as we paid £35 with the service charge, of course!
Awesome food, excellent serviceMust no be missed, best Chinese in greater
Great place to eat ?
There are a quite few Chinese restaurants in northwest london,Taipan in northwood consider one of the best. The taste is more towards shichun and Cantonese styles.
Am excellent dining
Off the cuff visit, local ish to where we live. Usual rushed courses. Keen to turn tables. No real customer service or welcome. £15 for Veg Duck!!! Steamed rice tasted like cardboard Probably not the worst Chinese I have been to but nothing to make us want to return! Male server did not even utter a thank you when paying bill!
Been to this restaurant a few time this year. But this time we had Terrible service, food was average not great. They got one dish wrong and when we complained they said no that is want you ordered and told us they will replace the dish but we will still have to pay for it. Customer service is really bad, we do not recommend this restaurant and we will let all our friends and family know not to every go to this place ever again.So disappointed.
This restaurant is disgusting. I ordered a dish that I did not like and asked for it to be taken off the bill. The manager spent 1 hour arguing with me telling me it was my fault and maybe I was just full and that is why the I didnt like the dish. She then went on to accuse me of not being able to afford the meal and maybe that's why I was asking for the dish to be removed. This was the worst service I have ever received from any restaurant and I will definitely never go back. The staff are the worst and this place should be shut down.
Restaurantji Recommends
Ordered a takeaway for £31 with 10% discount for collection which got ripped off with an additional charge £3.15 for prawn crackers. Horrible customer service. Smoked chicken was horrible compared to any other Chinese restaurants. All other Chinese restaurants give prawn crackers free as part of takeout. Don’t go to this
Vegetarian options: Enjoyed the soup mains and drinks. Food was tasty and service was excellent.Portions have gone smaller.
Always love coming here. Great food and staff are friendly and good service.
Had our order delivered. On arrival it was stone cold and uncooked. All chicken dishes were pink. Threw the whole £30 order in the bin. Highly unimpressed as it was a dinner for a family of 4 with 2 small children. When calling up to complain and requesting a refund. They was rude and stated they would come and collect the food to which I replied it went straight in the bin. Was basically told in other words that they can’t help with a refund. Absolutely disgusted with the response I received regarding the issues as I’ve had food from them before and it’s been fine. WILL NOT BE ORDERING AGAIN.
Visited tai pan today after many years. This was a northwood classic and I was pleased to see it is still going strong. Highly recommend the cashew nut chicken with yellow bean sauce.