Had a salted caramel Frappe.Excellent choice on a nice summer's day.Friendly and efficient service.
Iskandar Fbi
Good service and good coffees but expensive as usual with COSTA (and StarXXX).
Google user
Staff are ok but Quality of coffee is not great as they don't care about brand standards neither any care or love shown while making coffee they need to improve asap!!!\\nFlat white is same like latte ?
Zlhr07
Staff are ok but Quality of coffee is not great as they don't care about brand standards neither any care or love shown while making coffee they need to improve asap!!!Flat white is same like latte ?
Waqas Khan
If you close at 5pm on Sundays update your closing times so the public can utilise their time better.
Y L
Ok food, coffee and service. Its quite small and cramped too.
Sohail Rafique
Love Costa. Today I had caramel latte with toasted tea cake (hot cross bun). Coffee tastes nice, their flavoured syrups don’t leave any aftertaste like some other chains. Another thing that makes them a far better choice over others is their food is clearly labelled for dietary requirements - a veggie or vegan person won’t have to ask for every item if it was suitable.
Emily H
i came in here and ordered a vanilla ice latte and attempted to get a panini as well. they made my latter wrong, and i could hardly taste the vanilla and they didn’t add the sugar to the espresso so it didn’t dissolve and i had clumps of sugar in my drink. as well as them giving us take away cups, so they don’t have to wash up, they also turned off their oven early and refused to let me have a panini despite them shutting in an hour, all because they want to leave early. the girls running the place had airpods in and was on their phones and overall didn’t seem very happy to be there. i overall had a bad experience with this place and wouldn’t go again.
Wesam El-Maksoud
The usual atmosphere and products quality, only thing is the WiFi password is protected and when the shop is busy it is hard to ask a staff for it!!
Renisa Udhas
The staff here are lovely and friendly. As a frequent visitor the staff remember my order too. The seating is comfortable and the place is always kept clean. Would definitely recommend this coffee shop.
5pm, an hour before closing, a couple of customers in the cafe only. Dishwasher broken, only coffee in a paper cup..okay. 2 Baristas, one nice, the other clearly wished she was elsewhere. Lacked warm empathic customer service. Disappointing. Would've been nice if the tables were clean and the chairs were not stained. Not pleasant, especially when you need a break, have a coffee and chat with your better half
Sue Gilfrin
I popped in for a festive hot chocolate, spotted a notice on the wall for bacon roll for £2 with a hot drink, so asked for one at the till. Paid my money and waited. Did not look at receipt or really think about how much I had paid. When my drink was ready I asked about the bacon roll and was looked at blankly. The lady who appeared to be in charge shouted at me had I brought one over from the fridge. I said I didn't know I had to. I left with just my drink.Plenty of other Costas I can go to where they treat to you properly.
Minesh Hansora
Very friendly staff and good selection of coffee and drinks.
Wally H
It’s not a same what use to be to be honest that coffee shop is poor on customer service staff doesn’t know how to make a proper coffee staff if one of making a coffee the other one stay still waiting for looking instead try to help get coffee because is big queue sorry to say that I don’t wait for my coffee more than 15mn I think staff need to be trained probably and make them understand customer first ok and make them clean table when is not busy
Liliana Di Rosa
Unfortunately the coffees/customer service at this shop has become dreadful. Staff don't listen to customer orders, coffees are undrinkable. Staff lack any enthusiasm, no greeting, no smiles or lack of wanting to work.
Had a salted caramel Frappe.Excellent choice on a nice summer's day.Friendly and efficient service.
Good service and good coffees but expensive as usual with COSTA (and StarXXX).
Staff are ok but Quality of coffee is not great as they don't care about brand standards neither any care or love shown while making coffee they need to improve asap!!!\\nFlat white is same like latte ?
Staff are ok but Quality of coffee is not great as they don't care about brand standards neither any care or love shown while making coffee they need to improve asap!!!Flat white is same like latte ?
If you close at 5pm on Sundays update your closing times so the public can utilise their time better.
Ok food, coffee and service. Its quite small and cramped too.
Love Costa. Today I had caramel latte with toasted tea cake (hot cross bun). Coffee tastes nice, their flavoured syrups don’t leave any aftertaste like some other chains. Another thing that makes them a far better choice over others is their food is clearly labelled for dietary requirements - a veggie or vegan person won’t have to ask for every item if it was suitable.
i came in here and ordered a vanilla ice latte and attempted to get a panini as well. they made my latter wrong, and i could hardly taste the vanilla and they didn’t add the sugar to the espresso so it didn’t dissolve and i had clumps of sugar in my drink. as well as them giving us take away cups, so they don’t have to wash up, they also turned off their oven early and refused to let me have a panini despite them shutting in an hour, all because they want to leave early. the girls running the place had airpods in and was on their phones and overall didn’t seem very happy to be there. i overall had a bad experience with this place and wouldn’t go again.
The usual atmosphere and products quality, only thing is the WiFi password is protected and when the shop is busy it is hard to ask a staff for it!!
The staff here are lovely and friendly. As a frequent visitor the staff remember my order too. The seating is comfortable and the place is always kept clean. Would definitely recommend this coffee shop.
Restaurantji Recommends
5pm, an hour before closing, a couple of customers in the cafe only. Dishwasher broken, only coffee in a paper cup..okay. 2 Baristas, one nice, the other clearly wished she was elsewhere. Lacked warm empathic customer service. Disappointing. Would've been nice if the tables were clean and the chairs were not stained. Not pleasant, especially when you need a break, have a coffee and chat with your better half
I popped in for a festive hot chocolate, spotted a notice on the wall for bacon roll for £2 with a hot drink, so asked for one at the till. Paid my money and waited. Did not look at receipt or really think about how much I had paid. When my drink was ready I asked about the bacon roll and was looked at blankly. The lady who appeared to be in charge shouted at me had I brought one over from the fridge. I said I didn't know I had to. I left with just my drink.Plenty of other Costas I can go to where they treat to you properly.
Very friendly staff and good selection of coffee and drinks.
It’s not a same what use to be to be honest that coffee shop is poor on customer service staff doesn’t know how to make a proper coffee staff if one of making a coffee the other one stay still waiting for looking instead try to help get coffee because is big queue sorry to say that I don’t wait for my coffee more than 15mn I think staff need to be trained probably and make them understand customer first ok and make them clean table when is not busy
Unfortunately the coffees/customer service at this shop has become dreadful. Staff don't listen to customer orders, coffees are undrinkable. Staff lack any enthusiasm, no greeting, no smiles or lack of wanting to work.