Great, caring staff with great food. I am celiac (gluten free) and felt confident in the staff that I could be accommodated - much appreciated from Canada!Dietary restrictions: Great gluten free options
Ameer Afridi
1. It's very understaffed and so the workload is too much for the staff who are doing a great job. But this fault lies with senior management.2. I come to pizza express a lot and I felt the doughballs portion sizes were taking the mickey a bit and the pizza did not have enough cheese and therefore became crispy very easily.3. When they brought the chocolate cake which was burning hot which was amazing. They also put the ice cream in that same bowl so the ice cream melts within 2 seconds, it's just not very clever.4. The actual food service took way too long and the restaurant was half empty. Again maybe due to staff shortages but it just wasn't great.However, the servers and staff maintained their hospitality and patience throughout.
Paige Grovenburg
Visiting from the US, and since we also have a pizza express I figured I needed to try the British version. It did not disappoint!! The pollo pesto and bruschetta was so flavorful. I can see why it was busy! Despite the crowd, the customer service was phenomenal, I had the pleasure of speaking to Rebby. She always checked in on me and my friends making sure everything was good and bringing us whatever we needed without hesitation. Whenever I come back to the UK I will be sure to stop by again!
Lockett
The food was amazing and the service was fantastic! Specially Rebecca who was very helpful and attentive.Definitely a place to come back!
GlorCal
A friend and I visited here for an evening meal. This was her first time. The waiters were excellent, friendly and our main meal was very tasty. Unfortunately as for the dough balls they were far too small and slightly overcooked. My dessert of a small ginger cake had too much ginger in it and the free cappuccino with it was warm. My friends dessert had hardly any taste of coffee in it. Hence minus a rating of one star. Pity really that this is the first time we’ve had to complain.
Google user
Lovely food. Good service great atmosphere
Cherisse Wilson
Lovely food. Good service great atmosphere
sophie clemson
Service was amazing! Loved every minute
Lauren Preest
Love this place come all the time. Special mention to Tony for being so accommodating.
Sasha Halley-Murray
The food was amazing and the service was fantastic!!! Tony made sure we were well taken care of, we will be back soon!
A great visit to this amazing restaurant. From the friendly welcome from Leanne on arrival to the quality food delivered quickly after ordering, the whole experience was wonderful. I will come here again.
Demetrios Souppouris
Excellent food and service, spoilt by noisy group of 8 (office party?).
Beth Hughes
Visited a couple of months ago and was unable to gain entry as wasn't step free access. My daughter is a wheelchair user and the restaurant had no ramp. I emailed the duty manager Rebby who was very apologetic and keen to resolve the issue. I visited today after being informed a ramp had been purchased and now delivered. Very impressed with how Rebby dealt with purchasing a ramp making pizza express accesible to all. The meal we had today exceeded expectation and our server Leanne was amazing. Thankyou so much for listening and taking the appropriate steps to welcome disabled diners.Vegetarian options: Great choices
Kerry Robson
I went in with family for dinner yesterday evening around 6pm, we were greeted by the lovely server leanne she sat us on our table she was really helpful with the recommendations and really enjoyed our dinner leanne made us really feel welcomed and it made us very comfortable, the atmosphere was amazing, the rest of the staff was brilliant and I do recommend coming to Pizza Express Purley and I will happily return again.
Hugo c
Great people, amazing service, very good quality of pizza.
Great, caring staff with great food. I am celiac (gluten free) and felt confident in the staff that I could be accommodated - much appreciated from Canada!Dietary restrictions: Great gluten free options
1. It's very understaffed and so the workload is too much for the staff who are doing a great job. But this fault lies with senior management.2. I come to pizza express a lot and I felt the doughballs portion sizes were taking the mickey a bit and the pizza did not have enough cheese and therefore became crispy very easily.3. When they brought the chocolate cake which was burning hot which was amazing. They also put the ice cream in that same bowl so the ice cream melts within 2 seconds, it's just not very clever.4. The actual food service took way too long and the restaurant was half empty. Again maybe due to staff shortages but it just wasn't great.However, the servers and staff maintained their hospitality and patience throughout.
Visiting from the US, and since we also have a pizza express I figured I needed to try the British version. It did not disappoint!! The pollo pesto and bruschetta was so flavorful. I can see why it was busy! Despite the crowd, the customer service was phenomenal, I had the pleasure of speaking to Rebby. She always checked in on me and my friends making sure everything was good and bringing us whatever we needed without hesitation. Whenever I come back to the UK I will be sure to stop by again!
The food was amazing and the service was fantastic! Specially Rebecca who was very helpful and attentive.Definitely a place to come back!
A friend and I visited here for an evening meal. This was her first time. The waiters were excellent, friendly and our main meal was very tasty. Unfortunately as for the dough balls they were far too small and slightly overcooked. My dessert of a small ginger cake had too much ginger in it and the free cappuccino with it was warm. My friends dessert had hardly any taste of coffee in it. Hence minus a rating of one star. Pity really that this is the first time we’ve had to complain.
Lovely food. Good service great atmosphere
Lovely food. Good service great atmosphere
Service was amazing! Loved every minute
Love this place come all the time. Special mention to Tony for being so accommodating.
The food was amazing and the service was fantastic!!! Tony made sure we were well taken care of, we will be back soon!
Restaurantji Recommends
A great visit to this amazing restaurant. From the friendly welcome from Leanne on arrival to the quality food delivered quickly after ordering, the whole experience was wonderful. I will come here again.
Excellent food and service, spoilt by noisy group of 8 (office party?).
Visited a couple of months ago and was unable to gain entry as wasn't step free access. My daughter is a wheelchair user and the restaurant had no ramp. I emailed the duty manager Rebby who was very apologetic and keen to resolve the issue. I visited today after being informed a ramp had been purchased and now delivered. Very impressed with how Rebby dealt with purchasing a ramp making pizza express accesible to all. The meal we had today exceeded expectation and our server Leanne was amazing. Thankyou so much for listening and taking the appropriate steps to welcome disabled diners.Vegetarian options: Great choices
I went in with family for dinner yesterday evening around 6pm, we were greeted by the lovely server leanne she sat us on our table she was really helpful with the recommendations and really enjoyed our dinner leanne made us really feel welcomed and it made us very comfortable, the atmosphere was amazing, the rest of the staff was brilliant and I do recommend coming to Pizza Express Purley and I will happily return again.
Great people, amazing service, very good quality of pizza.