Extremely rude customer service, several issue’s with delivery. Will not use
Sean Ruddy
Time to find a new local Chinese! I’ve ordered from Purley Dragon many times over the past 5 years or so and it’s very hit and miss but never again after the weekend. Took nearly 90 mins for food to be delivered and when it arrived it was cold and one dish wasn’t what I ordered. Called the restaurant and was told that they would send the food again but it would take another hour or more. Not ideal when you’ve got hungry children so I ended up having to reheat everything in the microwave but threw away the starters because they looked awful and didn’t look like they could be saved. The prawn chow mein consisted of three prawns, noodles and loads of onions. Not very good. A microwave Chinese meal from the supermarket would have been nicer.
Samera Buchanan
The beef chow mein hardly had any beef and the noodles were dry. Very disappointed although the spicy king prawns were edible, minus the old veg. No one compares to Yao Lee unfortunately.
Claudio Royal
They answer the phone pretty quickly and are good with serviceOriginally delivered to the wrong address but then delivered to the right address upon calling. Delivered after nearly 2 hours.Chowmein was okayKung po described as Szechuan but is watery and overly sweet. The chicken seemed like it was pre cooked and just added to pre-made sauce with vegetables. Not good at all. I don’t even want to eat it but it’s 10:30 at night and I have nothing else to eat.Won’t be ordering from Purley dragon again.2/5 is generous.
S S
Love this Chinese for delivery it’s always on time and
Genevieve Knights
Nasty food!! Had to wait over an hour for disgusting tasteless MUCK!!! Not even fit to feed to farmyard animals!! The duck (if you can call it that) was only fat & no meat, & the rice & prawns looked brown & inedible. Hardly surprising they give you a discount at checkout, they should issue stomach pumps as standard, so that you don't have to go to A&E. They are expensive, & I'll never use this place again - UGH!!! If I become unwell, I'll contact Trading Standards
Youngar Afg
Nice food I order the best take away in
Michael Joseph
Lovely food. I ordered via their website and they gave an estimated arrival time of 45 minutes and it arrived in 42! Accurate! The food arrived hot and was in great packaging. Definitely recommend.
Alice
We’ve had sooo many issues with this place being disorganised recently. They’ve forgotten food several times, refused to send it to us at first and been rude, told us they no long serve certain foods and then saying they do and they’ll send it? I shouldn’t have my food getting cold or having to wait for ages because of disorganisation. The food is really nice but I won’t order from here anymore unless they get there service together.
Glenn O'Brien
Our go to for Chinese. Usually order through JustEat. Food always good. One time we have had issues with delivery/delays they took care of it professional and perfectly. Thank you for the excellent service!
A excellent customer service fresh food and also delivery driver man was really nice the food arrived 10 minutes before as we expected many thanks
Radheeya Miah
Excellent customer service. the food is delicious delivery on time it’s was perfect very nice people amazingVegetarian options: The food was amazing
Yusuf Iqbal
A great customer service best a really nice food quick delivery top on purley I’m going to order again
Matt Goddard
I ordered from here via Just Eat. They missed items from my order and the food was dry & disgusting. I ordered the Special Chow Mein... Completely dry with no sauce. The ingredients tasted really cheap and I gave up halfway through the meal. Could MUCH make better myself at home. Please avoid and go to Wei Dao instead... It's much nicer.
naahemaa sarhene
honestly 2/10ordered delivery, over £50 for unseasoned, bland food. got given the wrong sauces etc. ordered Singaporean fried rice because they claimed it was spicy- had 0 flavour it was terrible, special noodles had no flavour. waste of money. duck was decent, delivery took like 20 mins so not too bad but i wouldn’t buy from here again! so disappointing.
Extremely rude customer service, several issue’s with delivery. Will not use
Time to find a new local Chinese! I’ve ordered from Purley Dragon many times over the past 5 years or so and it’s very hit and miss but never again after the weekend. Took nearly 90 mins for food to be delivered and when it arrived it was cold and one dish wasn’t what I ordered. Called the restaurant and was told that they would send the food again but it would take another hour or more. Not ideal when you’ve got hungry children so I ended up having to reheat everything in the microwave but threw away the starters because they looked awful and didn’t look like they could be saved. The prawn chow mein consisted of three prawns, noodles and loads of onions. Not very good. A microwave Chinese meal from the supermarket would have been nicer.
The beef chow mein hardly had any beef and the noodles were dry. Very disappointed although the spicy king prawns were edible, minus the old veg. No one compares to Yao Lee unfortunately.
They answer the phone pretty quickly and are good with serviceOriginally delivered to the wrong address but then delivered to the right address upon calling. Delivered after nearly 2 hours.Chowmein was okayKung po described as Szechuan but is watery and overly sweet. The chicken seemed like it was pre cooked and just added to pre-made sauce with vegetables. Not good at all. I don’t even want to eat it but it’s 10:30 at night and I have nothing else to eat.Won’t be ordering from Purley dragon again.2/5 is generous.
Love this Chinese for delivery it’s always on time and
Nasty food!! Had to wait over an hour for disgusting tasteless MUCK!!! Not even fit to feed to farmyard animals!! The duck (if you can call it that) was only fat & no meat, & the rice & prawns looked brown & inedible. Hardly surprising they give you a discount at checkout, they should issue stomach pumps as standard, so that you don't have to go to A&E. They are expensive, & I'll never use this place again - UGH!!! If I become unwell, I'll contact Trading Standards
Nice food I order the best take away in
Lovely food. I ordered via their website and they gave an estimated arrival time of 45 minutes and it arrived in 42! Accurate! The food arrived hot and was in great packaging. Definitely recommend.
We’ve had sooo many issues with this place being disorganised recently. They’ve forgotten food several times, refused to send it to us at first and been rude, told us they no long serve certain foods and then saying they do and they’ll send it? I shouldn’t have my food getting cold or having to wait for ages because of disorganisation. The food is really nice but I won’t order from here anymore unless they get there service together.
Our go to for Chinese. Usually order through JustEat. Food always good. One time we have had issues with delivery/delays they took care of it professional and perfectly. Thank you for the excellent service!
Restaurantji Recommends
A excellent customer service fresh food and also delivery driver man was really nice the food arrived 10 minutes before as we expected many thanks
Excellent customer service. the food is delicious delivery on time it’s was perfect very nice people amazingVegetarian options: The food was amazing
A great customer service best a really nice food quick delivery top on purley I’m going to order again
I ordered from here via Just Eat. They missed items from my order and the food was dry & disgusting. I ordered the Special Chow Mein... Completely dry with no sauce. The ingredients tasted really cheap and I gave up halfway through the meal. Could MUCH make better myself at home. Please avoid and go to Wei Dao instead... It's much nicer.
honestly 2/10ordered delivery, over £50 for unseasoned, bland food. got given the wrong sauces etc. ordered Singaporean fried rice because they claimed it was spicy- had 0 flavour it was terrible, special noodles had no flavour. waste of money. duck was decent, delivery took like 20 mins so not too bad but i wouldn’t buy from here again! so disappointing.