We ordered from this pizza restaurant and pointed out that we did not want any mushrooms on it. When the delivery came mushrooms were all over the pizza. I called and said complained to the manager who was also rude and dismissive. He said that there was no mushrooms on the pizza and no one would put them on the order. Poor service, poor management, very bad experience. I will NEVER buy from there again.
Bills (Bills)
This is not a reflection of the food served by dominos as i never got as far as receiving my order. I tried to order £130 worth of food via their online app. To my disappointment they have a maximum spend of £100. This is fine we decided to call instead to order. They proceed to take our order and then inform us they will call us back with a deal. This is great we wait patiently. When they call back they give us a price of £101 which is a lot cheaper then ordering less food online (we ordered extra over the phone) but then went on to say that they will send a delivery driver to collect the £100 before they have made our food or deliver our food. I have never heard anything so Ludacris in all my life. why i would give them over my money in cash before they have delivered my order i don't know. They did not give the option for us to pay over the phone and insisted on coming to collect the money to which i refused and decided to take my custom else where. I have ordered many takeaways in my life amounting to more the £100 and have never had anyone refuse to make my order without collecting payment from my front door in cash first. Very disappointed in the service i received and the fact that i has to go else where.
selector14
Absolute shambles in service, toppings virtually non existent, no interest in customer service at all.
Liz c
Ordered a Christmas special online, without the cranberry drizzle yet it arrived with it when I called I got told originally it was still out for delivery, then when I said it’s here the chap changed his tune saying I can’t have a refund and he would send me a new meal. This didn’t help. Awful service I will be contacting the HQ tomorrow to seek resolution and my refund
S Bes
Great service upon collection ? ? are nice ?
Ron C
Today I have ordered pizza online and for collection at Chadwell heath , and called them in 1 minute to make one pizza with very less cheese as on Dominos website there was no option to make very less cheese.South Indian looking Guy/Manager straight away said that pizza is already cooked and not possible to make it less cheese even I called in 1 minute time, and said very rudely that Its not possible to make it less cheese. After so much arguments he said ok we will remove cheese but that was worst service I have every experienced from Dominos.
Raluca Alina Mormoloc
My husband order pizza from this restaurant and just wanted to say that was delicious fresh and amazing,I highly recommend this restaurant for who loves pizza♥️
Youssef Vernege-Fanus
The pizza was ok. Myone issue is the manner in which they roll out the base over and over on their arms. (Sometimes hairy arms) that puts me off ever buying a pizza from them again.
That Guy2.0
OverpricedInconsistent qualityPoor customer service
Harjit Chana
It's Ok when you need a quick takeaway. Can't go wrong, just sometimes good and sometimes not as great, inconsistent with quality of pizza.
Sharad is such a kind person and helped us through our order.Thanks!
Mohaimeen Pasha
Been this branch for collecting my order over phone yesterday, Firstly I was surprised when my order has taken quickly and promised that it'll be ready for collection in next 10-15 minutes max. When I arrive to the store for collection it was ready on time and the store manager is very pleasant with his service and attitude. I been this branch few times and he recognised me as a returning customer which surprised me & make me more comfortable as a customer. Plus he introduced me meal deal offer which I didn't knew and it definitely helped me to save my bank. But after all of this the most important part about the food quality, which I must have to say that, my food came hot and fresh from oven which me and my family enjoy a lot this weekend and for what it makes to leave this review here, either it'll be injustice with the team. Hats off Chadwell Heath Domino's. You guys making the best pizza of the town without any doubt... ❤️❤️❤️???
Sylwia Marcisz
Me and my kids love pizza, but as a mother I can't compromise about quality and service. I'm longtime customer of domino's if specifically I say than I'll say Chadwell Heath Domino's. There's another domino's near my workplace but I always prefer to choose Chadwell Heath branch mostly for customer service. It's make me always happy and I feel special when mithoon (Pardon my mistake,I spell the name wrong) recognise my voice and know very well what I'm going to order. Good job Mithoon and Chadwell heath domino's team. Best wishes and all the best always.
Gurdev Singh
29/07/2023 I am by 13 pizza maker very nice and very tasty 40 people eat.and Everyone very happy when he eat. Thanks specially Chadwall Heath brought.
We ordered from this pizza restaurant and pointed out that we did not want any mushrooms on it. When the delivery came mushrooms were all over the pizza. I called and said complained to the manager who was also rude and dismissive. He said that there was no mushrooms on the pizza and no one would put them on the order. Poor service, poor management, very bad experience. I will NEVER buy from there again.
This is not a reflection of the food served by dominos as i never got as far as receiving my order. I tried to order £130 worth of food via their online app. To my disappointment they have a maximum spend of £100. This is fine we decided to call instead to order. They proceed to take our order and then inform us they will call us back with a deal. This is great we wait patiently. When they call back they give us a price of £101 which is a lot cheaper then ordering less food online (we ordered extra over the phone) but then went on to say that they will send a delivery driver to collect the £100 before they have made our food or deliver our food. I have never heard anything so Ludacris in all my life. why i would give them over my money in cash before they have delivered my order i don't know. They did not give the option for us to pay over the phone and insisted on coming to collect the money to which i refused and decided to take my custom else where. I have ordered many takeaways in my life amounting to more the £100 and have never had anyone refuse to make my order without collecting payment from my front door in cash first. Very disappointed in the service i received and the fact that i has to go else where.
Absolute shambles in service, toppings virtually non existent, no interest in customer service at all.
Ordered a Christmas special online, without the cranberry drizzle yet it arrived with it when I called I got told originally it was still out for delivery, then when I said it’s here the chap changed his tune saying I can’t have a refund and he would send me a new meal. This didn’t help. Awful service I will be contacting the HQ tomorrow to seek resolution and my refund
Great service upon collection ? ? are nice ?
Today I have ordered pizza online and for collection at Chadwell heath , and called them in 1 minute to make one pizza with very less cheese as on Dominos website there was no option to make very less cheese.South Indian looking Guy/Manager straight away said that pizza is already cooked and not possible to make it less cheese even I called in 1 minute time, and said very rudely that Its not possible to make it less cheese. After so much arguments he said ok we will remove cheese but that was worst service I have every experienced from Dominos.
My husband order pizza from this restaurant and just wanted to say that was delicious fresh and amazing,I highly recommend this restaurant for who loves pizza♥️
The pizza was ok. Myone issue is the manner in which they roll out the base over and over on their arms. (Sometimes hairy arms) that puts me off ever buying a pizza from them again.
OverpricedInconsistent qualityPoor customer service
It's Ok when you need a quick takeaway. Can't go wrong, just sometimes good and sometimes not as great, inconsistent with quality of pizza.
Restaurantji Recommends
Very nice place and good service by the staffs
Sharad is such a kind person and helped us through our order.Thanks!
Been this branch for collecting my order over phone yesterday, Firstly I was surprised when my order has taken quickly and promised that it'll be ready for collection in next 10-15 minutes max. When I arrive to the store for collection it was ready on time and the store manager is very pleasant with his service and attitude. I been this branch few times and he recognised me as a returning customer which surprised me & make me more comfortable as a customer. Plus he introduced me meal deal offer which I didn't knew and it definitely helped me to save my bank. But after all of this the most important part about the food quality, which I must have to say that, my food came hot and fresh from oven which me and my family enjoy a lot this weekend and for what it makes to leave this review here, either it'll be injustice with the team. Hats off Chadwell Heath Domino's. You guys making the best pizza of the town without any doubt... ❤️❤️❤️???
Me and my kids love pizza, but as a mother I can't compromise about quality and service. I'm longtime customer of domino's if specifically I say than I'll say Chadwell Heath Domino's. There's another domino's near my workplace but I always prefer to choose Chadwell Heath branch mostly for customer service. It's make me always happy and I feel special when mithoon (Pardon my mistake,I spell the name wrong) recognise my voice and know very well what I'm going to order. Good job Mithoon and Chadwell heath domino's team. Best wishes and all the best always.
29/07/2023 I am by 13 pizza maker very nice and very tasty 40 people eat.and Everyone very happy when he eat. Thanks specially Chadwall Heath brought.