Popped in for a coffee before the Vue.Food all over the floor. No one clearing up tables. A few staff on their phones. We waited at least 10 mins for two coffees, and they arrived luke warm. I will not use this McDonalds again.
Ajay Pratap
served a cold burger,
Road54729543537
Disgusting. Ordered cheeseburger (cold and dry), chips (hard as rock) clearly been sitting there for ages, chicken nuggets (not fresh and clearly reheated more than once) and a fish finger happy meal (the only thing that was fresh was the fish fingers as clearly they would have had to make them fresh). Be careful when ordering from this McDonald’s especially if they are quiet as they do not care about the quality of food they are serving. The food had obviously been sitting there for a while I’m guessing when they are quiet they do not feel the need to cook fresh as turnover doesn’t require it. Even the coke was flat. I don’t go to this McDonald’s often and I won’t be coming back again. I have visited the other McDonald’s in Romford high street which is a busy McDonalds and whenever I have been there the food is hot and fresh as it should be! Also had no crayons or drawing for toddlers they said they has not received a delivery however that is not much of a issue to me the main let down was the awful quality food.
Byron Solorzano
The workers were talking instead of cooking and
Serdar Keklik
Burgers are always cold even when I send it back to get a new burger the new one comes cold aswell all the McDonald’s are a
Graciana Goral
Yuck, in the burger no gherkins or cheese & the coke was not fizzy at all.
Wendy Gill
Quarter Pounder with Cheese was lukewarm and the bun was dry. Fries were cold and tasteless. Apple pie was overcooked and lukewarm. No carbonated drinks available as the dispensing machine was broken. Awful music playing. Staff were indifferent. I have visited this branch many times before and my experience has always been good. Not this time though.
Kelly Phillips
If I could leave a zero I definitely would. I have just visited this McDonald’s with my son. The manager is honestly the rudest person! She comes across as more as a police officer than she does a manager in a restaurant. She spoke to me like I was stupid when asking a question and further more was rude to my son aswell… he is 6 and commented on the way she spoke to people. I will not be visiting here again.When I got my food it was barely warm and they was as stingy on the sauce inside the burger as what they are giving out a pot. I was told I would have to pay for more than 1 sauce (to takeaway) even though there is a pump for the sauces if you’re eating in and it’s unlimited amounts… BK is the way forward 109%
Tyrone
No complaints, staff and premises met all expectations. Thanks ?
This is my go to McDonalds, i’ve had no issues with this McDonalds except the people being stupid and crowded, but that’s people. This is just good and it’s faster than the one in Mercury Gardens.
Amanda Binding
Seriously badly run, shift manager doing nothing while fryer alarms were beeping and a ton of food waiting to go out sat going cold including mine! Young lad called Christian ran around doing everything. Give that lad a raise!
Wash n Tumble
Connor the shift manager , well what can I say absolutely disgusting left the fries buzzing food ready to be bagged and disappeared out the back for 20 mins left the poor boy Christian yo do it all drinks fries and baggiing.We got our food and was cold to the have to ask for hot foodI have never met a manager in Mac Donald’s who has never helped his colleagues absolutely disgusting he doesn’t deserve the manager job but it that wayParking: Really just complaining about the manager Connor
Abdullah Yildirim
Inside the shopping centre on the first floor above Sainsburys. You'll need to park and pay for parking in the shopping centre car park. Very busy, but service is relatively quick.
Marie Allardyce
Husband ordered the stack but there was no sauce in his burger. He said it was awful.
Good quality food but very slow
Popped in for a coffee before the Vue.Food all over the floor. No one clearing up tables. A few staff on their phones. We waited at least 10 mins for two coffees, and they arrived luke warm. I will not use this McDonalds again.
served a cold burger,
Disgusting. Ordered cheeseburger (cold and dry), chips (hard as rock) clearly been sitting there for ages, chicken nuggets (not fresh and clearly reheated more than once) and a fish finger happy meal (the only thing that was fresh was the fish fingers as clearly they would have had to make them fresh). Be careful when ordering from this McDonald’s especially if they are quiet as they do not care about the quality of food they are serving. The food had obviously been sitting there for a while I’m guessing when they are quiet they do not feel the need to cook fresh as turnover doesn’t require it. Even the coke was flat. I don’t go to this McDonald’s often and I won’t be coming back again. I have visited the other McDonald’s in Romford high street which is a busy McDonalds and whenever I have been there the food is hot and fresh as it should be! Also had no crayons or drawing for toddlers they said they has not received a delivery however that is not much of a issue to me the main let down was the awful quality food.
The workers were talking instead of cooking and
Burgers are always cold even when I send it back to get a new burger the new one comes cold aswell all the McDonald’s are a
Yuck, in the burger no gherkins or cheese & the coke was not fizzy at all.
Quarter Pounder with Cheese was lukewarm and the bun was dry. Fries were cold and tasteless. Apple pie was overcooked and lukewarm. No carbonated drinks available as the dispensing machine was broken. Awful music playing. Staff were indifferent. I have visited this branch many times before and my experience has always been good. Not this time though.
If I could leave a zero I definitely would. I have just visited this McDonald’s with my son. The manager is honestly the rudest person! She comes across as more as a police officer than she does a manager in a restaurant. She spoke to me like I was stupid when asking a question and further more was rude to my son aswell… he is 6 and commented on the way she spoke to people. I will not be visiting here again.When I got my food it was barely warm and they was as stingy on the sauce inside the burger as what they are giving out a pot. I was told I would have to pay for more than 1 sauce (to takeaway) even though there is a pump for the sauces if you’re eating in and it’s unlimited amounts… BK is the way forward 109%
No complaints, staff and premises met all expectations. Thanks ?
Restaurantji Recommends
This is my go to McDonalds, i’ve had no issues with this McDonalds except the people being stupid and crowded, but that’s people. This is just good and it’s faster than the one in Mercury Gardens.
Seriously badly run, shift manager doing nothing while fryer alarms were beeping and a ton of food waiting to go out sat going cold including mine! Young lad called Christian ran around doing everything. Give that lad a raise!
Connor the shift manager , well what can I say absolutely disgusting left the fries buzzing food ready to be bagged and disappeared out the back for 20 mins left the poor boy Christian yo do it all drinks fries and baggiing.We got our food and was cold to the have to ask for hot foodI have never met a manager in Mac Donald’s who has never helped his colleagues absolutely disgusting he doesn’t deserve the manager job but it that wayParking: Really just complaining about the manager Connor
Inside the shopping centre on the first floor above Sainsburys. You'll need to park and pay for parking in the shopping centre car park. Very busy, but service is relatively quick.
Husband ordered the stack but there was no sauce in his burger. He said it was awful.