Bill's Westfield Restaurant

Westfield Shopping Centre, Southern Terrace, Ariel Way, London
020 8054 5400

Recent Reviews

Eva Achladi

Comfort is super sweet and helpful ❤️

K MM

Great service Raia was

Rasmus Eikemo

The food was very good, the staff were nice. I have celiac disease and when we ordered a dish without bread the bartender asked if there were any allergies. Very satisfied!

Tanzla Shaheen

My this experience is also very good I like very very much and their pancake is full

Eve Peet

Really nice atmosphere for breakfast, not too busy. Staff are welcoming, food options are great (especially for gluten free) and Emy was fantastic. Will come again!

Zeynep Dulger

Great playlist but the food is really really average. Scrambled eggs were actually a shapless omelette and tasteless mushrooms.

UKHKer ETC

Excellent

Britta Sagl

Now I wish I was still living in London and could visit more often ❤️ that was some great brunch! Lovely and funny service especially the lady behind the bar and "miss fix it " :D , overall my son and I had a great experience! Thank you!

Heather Mitchell

Valeria good server!

Royalty H

I have mixed reviews good and bad but it all turned out good in the end thanks to Amani and Khalid two amazing managers who saved the day. Myself and my son left very full and smiling.This is my second time coming to the Westfield branch. I'm not quite sure what happened this time round staff are always very helpful very attentive and friendly. We were seated by the lovely Amani and less than a minute without being able to look at the menu properly Laura approached asking to take our order. I asked her to give us another minute. When I was ready I told her that i was ready to order now and the response and vibe I got was off. She walked off and took very long to return. I managed to get Amani's attention who told Laura to take my order as I believe it was Laura's section, I asked her if she mad because I turned her away instantly the defensive tone I got I had to tell her to tone her voice down. From taking my order with attitude I never got any attention or to see if our table was OK I had to grab her attention after I felt eye contact was purposely missed with me I also had to watch her being attentive to other people's tables so I did take it personally. The whole ordering process I found very unfriendly and uncomfortable I managed to grab Amani again who kindly sorted everything out. Also, Laura did redeem herself in the end this is constructive criticism for Laura as who knows she may have been having a bad day it was the attitude towards me I didn't like.Through all of this, I ordered a large delicious crispy calamari but instead, I got a small calamari and was told by a different server the same one that would later contaminate the rim of my glass I would get another on the house but was charged twice instead, again Amani and Khalid sorted this out.Secondly the lovely gentleman that served my drinks to the table the same gentleman that bought over my calamari made the mistake of grabbing my passion fruit martini by the rim of the glass where my lips would need to connect I just had enough at this point and wiped the glass and reported this to Amani.All I really wanted to say is that the day ended on a good note as we were I felt very looked after and made to feel comfortable by Amani and Khalid if it wasn't for them sorting things out I think I wouldn't have returned to this branch again. Which would've been a shame.We had the Eggs and Avacado Florentine and pancake stack with chicken absolutely delicious. The atmosphere is very lively and warm.Thank you Amani and Khalid and we hope to see you soon ?

Emad

I just want to a great team Khalid,Laura and Amani for enjoying every second staying with such amazing smile great

beccaa143

i have been by Khalid & Amani superb service great in every aspect we had a great

Terry Burrows

Use 3 to 5 times a week. mostly for breakfast for my wife and myself. Now and again dinner with our daughter and friends. The staff are all friendly and very efficient. Jamie is the one that stands out. Her happy outlook ( always laughing and smiling ) is a pleasure. Always rushing around serving customers with the same efficient way to everyone, The atmosphere is superb and this applies to all staff. This is why we use Bill's as much as we do. I don't normally do surveys but this one is exceptional.

Catherine Vasquez

Alexandra provided an excellent service, very friendly and attentive.The order was delivered perfectly and she exceeded our expectations.

Midia Eve C.

Alexandra gave our big table amazing service! Really helpful and recommended great dishes to our tastes. She was so lovely and kind and made our family evening a positive experience at Bill’s. Thank you!!

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