Gourmet Burger Kitchen (GBK)

Unit 1072, Westfield Shopping Centre, Ariel Way, London
020 8749 1246

Recent Reviews

khaoula gomri

We are not stranger to GBK came back from Dubai just for few days and we had to get a stop here. I went for the Korean burger kimchi is just hot enough amazing flavours the only disappointments is that the peanut butter on the menu. Also big shout out to the manager excellent

zahrine hassan

Visted between Christmas and New Years. Not as busy as I was expecting. Service was good, go seated quickly, ordered quickly and the food came out quickly. Waitress was helpful with answering our questions. Food was yummy. Would go back

Luke Toms

Always reliably good food. Table service was a bit slow in this restaurant, it was unclear whether they wanted you to order from the counter. It was also weirdly quiet for around 7pm but that meant we could choose where to sit. However, the food came in good time and was great.Vegetarian options: Great vegetarian and vegan options.

Francis Blewitt

Great food albeit slightly limited menu. Service was not the best with sides not arriving and when followed up with staff then arriving when the meal was finished. Staff were friendly enough and helpful just a bit of a disjointed experience.

Theo Angus

This was a first time visit & the food was very good. We went on a weekday evening so it was quiet, but the staff were polite. Great spot for a quick lunch in between meetings.

pirtrosi

Lunched at the Belsize Park location on Tues, 21 Nov; On Dec 1 spotted I'd been double charged so I phoned, then emailed as requested; the ASM Wayne then said I needed to return to the store for them to be able to process a refund. I responded not being local, this would take me two hours - so I requested they make good without this inconvenience. (Bear in mind, their error and it took me to alert them of the double charge!) I then contacted them after three days of not hearing back. Had a highly upsetting exchange with Wayne, who was rude, with constant interruptions, termed me and my email aggressive (I had pointed out my right to involve my bank if a refund could not be processed without my attendance) and despite stating the refund request had been forwarded to an accounts department, would not furnish me with contact details - nor any details of the supposed refund request. Yes a highly upsetting experience I will not be in a hurry to have again!

onecatshort

Even though the menu clearly lists "Lemonade" as a drink option, I was brought Sprite (yes, I know the British are confused about Lemonade vs Sprite - that's not what was happening here.) The server argued with me about it - I had to show him on the menu where the item was. "Oh, we don't have that." OK, how about a Fanta (also on the menu). "Oh, we don't have that." I clearly stated 'no relish' on the burger, but still had to scrape the nasty sauce off. Then they had the audacity to charge a service fee - how about you actually give me some service? There are a LOT of other options for food in Westfield. You're better off trying anywhere else.

libio la rovere omaña

I really love this place their food is very good and the atmosphere is

GL

Used to be a favourite burger place - except really unpleasant experience today. First in the restaurant , first to order but oddly every other table who sat down and ordered well after us received their meal. 50 min later still no food despite asking. Prejudice or incompetence? The manager kindly apologised - the server looked disinterested and it showed . Amazed he has a job

Dates and Tastes

We’re no strangers to GBK and our trip this time was as good as it always is. Plus, with the 25% Tastecard discount you can’t go wrong.We order the Classic Beef Burger with extra bacon, the Korean BBQ chicken Burger, Skin-on Fries and Halloumi with Basil Pesto and Pomegranate seeds. All the dishes tasted great; however, our favourite was the Korean BBQ Chicken Burger. although it was a tad messy the tasted really outweighed that. The Chunky Skin-on Fries tasted nice, but we really miss the old matchstick fries they use to serve (hopefully they’ll bring them back).

francescofG4311UO

I went there with my fiancée for lunch, food excellent and professional service, the manager in charge was very helpful even if it was very busy. Highly recommended.

Ejscarb1992

Myself and my partner called for Dinner when we were staying in the area. Friendly welcome, nice friendly staff & a clean and tidy establishment. Food lovely cooked fresh & really tasty. The only thing stopping me giving it that 5 * is we ordered starters but they all came out together not as starters as we’d asked for, the waiter did say did we want it all together as chef had cooked it all the same time or have them separate but you could see the burgers sat under lights so we felt like we should have them or they’d soon dry up. That little thing aside well worth a visit.

Kishwar Sultana

Their brunch is awesome, I loved the beef burger and classic chicken. Tenders were really good as well.i took my valuable time to drop a reviewBest BURGER ? EVER“I will definitely be back!”I was so impressed with my breakfast this morning. i finished my whole plate within time and were so impressed with the quality of the food and the short amount of time it took to receive it. Our waitress was sweet and helpful.SAIPRIYA GOJE, HER SERVICE AT OUR TABLE WAS SO GOOD. SHE WAS VERY HUMBLE ☺️ ☺️.

SureshM_12

We ordered the vegan bean burger along with sweet potato fries and a sea salt milk shake . Turned out to a nice filing meal . Enjoyed the good quality food .

Mark W

We ordered 4 burgers with fries for delivery. Only 2 burgers turned up and no dips were delivered. This is the second time this restaurant has incorrectly delivered food. The food is always cold and I will never eat in this chain ever again. I highly recommend that you avoid this failing and incompetent restaurant.

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