Visited here on 28/3/24, when realising they didn’t have what I wanted in the fridge, I ordered it on the screen hoping they would make it to order, needless to say they couldn’t make it to order because it was close to closing time, which is totally understandable,I considered this when ordering but thought I’d give it go. Anyway the bloke who dealt with me was very apalogetic and issued a refund because I wasn’t interested in anything else.I assume he was manager, he a real is real credit to the branch,I really appreciate good customer. Been a fan of itsu for awhile, Decent overall and worth the price. anyway even though I didn’t purchase anything it was still a pleasant experiance, thanks
Robbie Fowler
Terrible ambience. Moderate food. Nice
Abby Tan
Ordered the veggie gyoza noodles. Taste wise was good but as I was enjoying the meal, I was shocked to notice that the veggies were all spoiled and not fresh. Most of them have turned black.See photos as proof. Ended up picking out all the veggies and discarding them. Truly a disappointing experience and so upset to know that such an established place does not have quality control.
Badria Abdallah
Japanese restaurant, for sushi lovers..This branch is in Westfield Mall, London..Atmosphere (noisy due to loud music)??
Edward Chak
A simple and cheap Japanese sushi restaurant. Of course it doesn't have the authentic Japanese taste, but it's definitely worth a try.
zeynel caliskan
A very nice
Fried chicken Hot cheetos
Food was pretty goodI had miso noodle soup as a snack!It doesn’t look aesthetic or pretty but service was very very nice and atmosphere was oki!I will definitely come again sicne it’s very cheap imoIf crave something small and hot(soup)
Amina M
Good vegan
Jas
Mistakenly gave my vegetarian friend chicken noodles and there was no effort to apologise. Then offered to swap it for a cheaper meal. Noodles were cold and food was average. I personally do not recommend.
Kashef Khan
Nice itsu, food is great as usual but a little busy which is to be expected in Westfield, but otherwise great place for a pitstop.
Very clean, inviting staff, fresh food ? of course it’s itsu! They make sure we eat beautiful ?The girl with hijab, amazing personality down to earth and very helpful. She went out of her way to make sure we are happy’ thank you so much!I would also like to say a big Thank you to the manager who is very kind and generous. Thank you sir you made our day!
Mo Shah
Itsu is Itsu. Diners here know what to expect and they deliver good food consistently. That's what one hopes for in a busy shopping centre like Westfield's (SB).
Gabriel Purves
Gorgeous layout; there were even purple lights on the stairs - it looked exactly like the Dubai branch!
Reg Francisco
Very nice and clean place. Situated in Westfield White City. I go here normally 30mins before they close were everything is half price.
Maura Fernandez Rodriguez
DELICIOUS SUSHI AT ITSU!!!! ❤️⭐️Delicious sushi at itsu, served by super friendly people, which makes you have a wonderful experience.I went to Itsu yesterday and had a great time. The girl who serviced me was very kind, friendly and helpful. I ordered Miso soup and salmon sushi ? ?. Delicious and fresh. The restaurant was tidy and clean, and the atmosphere was perfect.Love Itsu!! ❤️
Visited here on 28/3/24, when realising they didn’t have what I wanted in the fridge, I ordered it on the screen hoping they would make it to order, needless to say they couldn’t make it to order because it was close to closing time, which is totally understandable,I considered this when ordering but thought I’d give it go. Anyway the bloke who dealt with me was very apalogetic and issued a refund because I wasn’t interested in anything else.I assume he was manager, he a real is real credit to the branch,I really appreciate good customer. Been a fan of itsu for awhile, Decent overall and worth the price. anyway even though I didn’t purchase anything it was still a pleasant experiance, thanks
Terrible ambience. Moderate food. Nice
Ordered the veggie gyoza noodles. Taste wise was good but as I was enjoying the meal, I was shocked to notice that the veggies were all spoiled and not fresh. Most of them have turned black.See photos as proof. Ended up picking out all the veggies and discarding them. Truly a disappointing experience and so upset to know that such an established place does not have quality control.
Japanese restaurant, for sushi lovers..This branch is in Westfield Mall, London..Atmosphere (noisy due to loud music)??
A simple and cheap Japanese sushi restaurant. Of course it doesn't have the authentic Japanese taste, but it's definitely worth a try.
A very nice
Food was pretty goodI had miso noodle soup as a snack!It doesn’t look aesthetic or pretty but service was very very nice and atmosphere was oki!I will definitely come again sicne it’s very cheap imoIf crave something small and hot(soup)
Good vegan
Mistakenly gave my vegetarian friend chicken noodles and there was no effort to apologise. Then offered to swap it for a cheaper meal. Noodles were cold and food was average. I personally do not recommend.
Nice itsu, food is great as usual but a little busy which is to be expected in Westfield, but otherwise great place for a pitstop.
Restaurantji Recommends
Very clean, inviting staff, fresh food ? of course it’s itsu! They make sure we eat beautiful ?The girl with hijab, amazing personality down to earth and very helpful. She went out of her way to make sure we are happy’ thank you so much!I would also like to say a big Thank you to the manager who is very kind and generous. Thank you sir you made our day!
Itsu is Itsu. Diners here know what to expect and they deliver good food consistently. That's what one hopes for in a busy shopping centre like Westfield's (SB).
Gorgeous layout; there were even purple lights on the stairs - it looked exactly like the Dubai branch!
Very nice and clean place. Situated in Westfield White City. I go here normally 30mins before they close were everything is half price.
DELICIOUS SUSHI AT ITSU!!!! ❤️⭐️Delicious sushi at itsu, served by super friendly people, which makes you have a wonderful experience.I went to Itsu yesterday and had a great time. The girl who serviced me was very kind, friendly and helpful. I ordered Miso soup and salmon sushi ? ?. Delicious and fresh. The restaurant was tidy and clean, and the atmosphere was perfect.Love Itsu!! ❤️