Amazing atmosphere! service was fast, especially Elisabetta who serves us. LOVE it here. Great Pizza!
Charlie Lowry-Corry
We got two takeaway pizzas with multiple human hairs on them. We called them to complain. They couldn’t have cared less and didn’t want to refund us, nor apologise. Avoid this branch at all costs!
Nikhil Ahluwalia
Staff were very friendly and helpful. No beers in the fridge and a few errors on the receipt but I’d go back
Tina V
Visited for dinner on 13th Nov - our waitress was lovely and thoughtful! We loved the chocolate brownie :)
M Patel
Rukaiya was great, she was very attentive, and was able to advise which vegan /vegetarian options were available in detail.Food was lovely and came out in a timely manner. Would recommend a visit!
NJ P
Absolutely wonderful. Food is delicious as always but the manager here in particular is so welcoming. Great place to come as a family with a little one. Spacious, clean, friendly and efficient!Kid-friendliness: Loads of high chairs, pens and colouring in booklets.
Rosaleen Mills
We had a wonderful dinner at Stanmore Pizza Express! Food was great, and service was exceptional. Big shout out to Jana - thank you for being so great. Checking in with us throughout, and so attentive.
Rajalakshmi Iyer
We had a wonderful time and the food was awesome! Mai was the person who took our order and her suggestions were great!
Aliya Wahid
food was good… starter was poor however- the chilli prawn starter was not good! however pizza was v good, and service and atmosphere were great. special thanks to Mai!
Vasanti Dabasia
Great place, good food and excellent service by by all staff but especially by our server Rekhia!
Very helpful and friendly staff. Always a good meal had by all.
Mik Patel
Pizza Express service was a bit slow not many staff available to deal with the amount of customers in the restaurant. Few items not available from the menu but overall the food we had was good.
Jamie Sandrel
Very nice branch with a group of lovely people. Always feel welcomed every time I come here and the food is always amazing. Just wish they weren’t so
ajarn wordsmith
Pizza Express is Pizza Express. It's been doing its thing for decades now. Reliable, predictable fare, lacking the oomph factor I look for when eating out at less formulaic restaurants. It remains a good standby venue. Some front-of-house staff members stand out for their excellent customer care and interpersonal skills.
Mitul Patel
I went to the Stanmore branch today at around 5:40pm, i hadn't booked as from my previous visits typically on a weekday (today is a Wednesday) it wasn't required. I hadn't been to this branch in a while and today as it was my daughters birthday and she requested pizza we thought to visit this branch. On arrival the Manager asked whether we had booked a table, i stated no we had not, he then went on to say the whole restaurant was booked with a very arrogant tone. I could clearly see that only possibly 5 tables were occupied leaving more three quarter of the restaurant empty at the time. He then stated that in about 30-40 mins all the tables will be full and he cannot take the chance. Furthermore saying that he doesn't have enough staff in case there telephone orders came in. I politely asked as i have two young children i will likely not be in the restaurant for more then an hour - the Manager had this very arrogant and rude tone with no service skills in his approach. When i got back to my car i checked to see if there was any tables and it showed tables were available at 6:45pm. The Manager could have proposed that there is availability at this time (doubtful we would have waited - however could have asked) rather then being very blunt and not service orientated in the slightest. Frankly, the Manager had no intention to welcome us as customers as he went on to say if i gave you a table i don't think we will be able to offer a good service.I tried to call the branch to confirm the Manager's name and as i expected no one picked up the phone (i tried 4 times at various times!) - so this goes completely against the Manager's earlier mention that if they get telephone orders the staff wouldn't be able to cope.I note in previous reviews the General Manager claims to state they have 'usually' high service levels. To be completely transparent I have been to many restaurants in the UK and abroad and this was the first time i walked away thinking is this what the service levels have come to - honestly speaking if i had genuinely thought all the tables were to be 'full' in 30 minutes given the busyness at the time of arrival then i would accept the fact that because i had not booked i had to forego it - but the Managers attitude was soo poor it was actually shameful for the restaurant and hospitality industry.All in all this experience has left a very negative experience of the Pizza Express Stanmore branch, I certainly will not be returning to this branch or possibly Pizza Express overall.
Amazing atmosphere! service was fast, especially Elisabetta who serves us. LOVE it here. Great Pizza!
We got two takeaway pizzas with multiple human hairs on them. We called them to complain. They couldn’t have cared less and didn’t want to refund us, nor apologise. Avoid this branch at all costs!
Staff were very friendly and helpful. No beers in the fridge and a few errors on the receipt but I’d go back
Visited for dinner on 13th Nov - our waitress was lovely and thoughtful! We loved the chocolate brownie :)
Rukaiya was great, she was very attentive, and was able to advise which vegan /vegetarian options were available in detail.Food was lovely and came out in a timely manner. Would recommend a visit!
Absolutely wonderful. Food is delicious as always but the manager here in particular is so welcoming. Great place to come as a family with a little one. Spacious, clean, friendly and efficient!Kid-friendliness: Loads of high chairs, pens and colouring in booklets.
We had a wonderful dinner at Stanmore Pizza Express! Food was great, and service was exceptional. Big shout out to Jana - thank you for being so great. Checking in with us throughout, and so attentive.
We had a wonderful time and the food was awesome! Mai was the person who took our order and her suggestions were great!
food was good… starter was poor however- the chilli prawn starter was not good! however pizza was v good, and service and atmosphere were great. special thanks to Mai!
Great place, good food and excellent service by by all staff but especially by our server Rekhia!
Restaurantji Recommends
Very helpful and friendly staff. Always a good meal had by all.
Pizza Express service was a bit slow not many staff available to deal with the amount of customers in the restaurant. Few items not available from the menu but overall the food we had was good.
Very nice branch with a group of lovely people. Always feel welcomed every time I come here and the food is always amazing. Just wish they weren’t so
Pizza Express is Pizza Express. It's been doing its thing for decades now. Reliable, predictable fare, lacking the oomph factor I look for when eating out at less formulaic restaurants. It remains a good standby venue. Some front-of-house staff members stand out for their excellent customer care and interpersonal skills.
I went to the Stanmore branch today at around 5:40pm, i hadn't booked as from my previous visits typically on a weekday (today is a Wednesday) it wasn't required. I hadn't been to this branch in a while and today as it was my daughters birthday and she requested pizza we thought to visit this branch. On arrival the Manager asked whether we had booked a table, i stated no we had not, he then went on to say the whole restaurant was booked with a very arrogant tone. I could clearly see that only possibly 5 tables were occupied leaving more three quarter of the restaurant empty at the time. He then stated that in about 30-40 mins all the tables will be full and he cannot take the chance. Furthermore saying that he doesn't have enough staff in case there telephone orders came in. I politely asked as i have two young children i will likely not be in the restaurant for more then an hour - the Manager had this very arrogant and rude tone with no service skills in his approach. When i got back to my car i checked to see if there was any tables and it showed tables were available at 6:45pm. The Manager could have proposed that there is availability at this time (doubtful we would have waited - however could have asked) rather then being very blunt and not service orientated in the slightest. Frankly, the Manager had no intention to welcome us as customers as he went on to say if i gave you a table i don't think we will be able to offer a good service.I tried to call the branch to confirm the Manager's name and as i expected no one picked up the phone (i tried 4 times at various times!) - so this goes completely against the Manager's earlier mention that if they get telephone orders the staff wouldn't be able to cope.I note in previous reviews the General Manager claims to state they have 'usually' high service levels. To be completely transparent I have been to many restaurants in the UK and abroad and this was the first time i walked away thinking is this what the service levels have come to - honestly speaking if i had genuinely thought all the tables were to be 'full' in 30 minutes given the busyness at the time of arrival then i would accept the fact that because i had not booked i had to forego it - but the Managers attitude was soo poor it was actually shameful for the restaurant and hospitality industry.All in all this experience has left a very negative experience of the Pizza Express Stanmore branch, I certainly will not be returning to this branch or possibly Pizza Express overall.