I was standing in front of the counter you could clearly see i was about to order, i was checking a voucher o my phone and the lady behind rhe counter closed the coffe shop i front of my face, when i knocked and asked her nicely and explained i was going to work and i was just checking a voucher, she said \\\" ok i will open in 20 minutes\\\"\\nHotrible customer service, i left obviously but i will never buy there again
Stoycho Todorov
The code is nice , but person who served coffees is to bad ! I asked , do you accept cash , she told\\nMe no, we don’t accept cash, we are cashless from 3 year ago , omg
The Golden Crapper
On the 08/07/2021around 7:45AM , I went over to that so called coffee shop and I asked for a simple Iced Cappuccino.The extremely rude short and bald barista purposely gave me a hot cappuccino ,after I told him that I asked for a cold cappuccino not a hot one he replied with a smirk on his face in front of the other customers \\u003c\\u003c I put some ice cubes inside \\u003e\\u003e he obviously didn’t .After that I stepped on the side in order to let the other customers place their order and I overheard him making fun of me with his female colleague barista and they were bragging on how they tricked me by saying that he put ice cubes inside. All of these was happening in front of the other customers. This is unacceptable, I could have easily caused a scene over there but at least I respect the other customers who are in a hurry to get to their jobs .Trust me if no one was around I would have made a big scene , the police was also close by .Next time I will come again and I will collect as much evidence as I can in order to shut this brothel down. Either fire that short and balding barista and get someone who is trained and respectful to the customers, or Karma will get back at you.
J T
Very poorly trained baristas ...they don't understand customer service and nuances of English manners.
Ivars Ivanovs
Simple. You learn how to make Coffee.\\n\\nBadly trained staff .
Santhar Param
Fast food service with variety of coffee available.
Roy Marshal
Cosy and good coffee and nice service
Ana Alexandra
Love the coffee and hot chocolate! Always perfect and great customer service.
After a good day in London it was a great place to get hot drinks to warm us up
Andrew Kaufmann
Typical cafe Nero but clean and tidy. Coffee is as you would expect and food is ok as well. Staff are friendly and helpful and convenient for a quick catch up or grabbing a quick bite to eat.
L R
They don't even know how to make a decent drink. Every time I go there, the hot chocolate tastes soo bitter, even after extra chocolate was requested. Terrible.
Nick Graham
Visited this location two weeks ago at Westfield Stratford City mall with my aunt. As usual, it was very busy. The location was well lit and clean. There were comfortable recliners and tables along the wall. There are also many wall outlets to charge up laptops and phones. There are pastries and hot drinks available for purchase. Baristas are friendly and professional.
I was standing in front of the counter you could clearly see i was about to order, i was checking a voucher o my phone and the lady behind rhe counter closed the coffe shop i front of my face, when i knocked and asked her nicely and explained i was going to work and i was just checking a voucher, she said \\\" ok i will open in 20 minutes\\\"\\nHotrible customer service, i left obviously but i will never buy there again
The code is nice , but person who served coffees is to bad ! I asked , do you accept cash , she told\\nMe no, we don’t accept cash, we are cashless from 3 year ago , omg
On the 08/07/2021around 7:45AM , I went over to that so called coffee shop and I asked for a simple Iced Cappuccino.The extremely rude short and bald barista purposely gave me a hot cappuccino ,after I told him that I asked for a cold cappuccino not a hot one he replied with a smirk on his face in front of the other customers \\u003c\\u003c I put some ice cubes inside \\u003e\\u003e he obviously didn’t .After that I stepped on the side in order to let the other customers place their order and I overheard him making fun of me with his female colleague barista and they were bragging on how they tricked me by saying that he put ice cubes inside. All of these was happening in front of the other customers. This is unacceptable, I could have easily caused a scene over there but at least I respect the other customers who are in a hurry to get to their jobs .Trust me if no one was around I would have made a big scene , the police was also close by .Next time I will come again and I will collect as much evidence as I can in order to shut this brothel down. Either fire that short and balding barista and get someone who is trained and respectful to the customers, or Karma will get back at you.
Very poorly trained baristas ...they don't understand customer service and nuances of English manners.
Simple. You learn how to make Coffee.\\n\\nBadly trained staff .
Fast food service with variety of coffee available.
Cosy and good coffee and nice service
Love the coffee and hot chocolate! Always perfect and great customer service.
Good atmosphere!!!
Friendly service
Restaurantji Recommends
After a good day in London it was a great place to get hot drinks to warm us up
Typical cafe Nero but clean and tidy. Coffee is as you would expect and food is ok as well. Staff are friendly and helpful and convenient for a quick catch up or grabbing a quick bite to eat.
They don't even know how to make a decent drink. Every time I go there, the hot chocolate tastes soo bitter, even after extra chocolate was requested. Terrible.
Visited this location two weeks ago at Westfield Stratford City mall with my aunt. As usual, it was very busy. The location was well lit and clean. There were comfortable recliners and tables along the wall. There are also many wall outlets to charge up laptops and phones. There are pastries and hot drinks available for purchase. Baristas are friendly and professional.
Decent coffee, fast service