Behaviour of one of you staff member was unacceptable, she was rude to her colleague in front of customers, I'm not sure if I can mention her name here so I left feedback directly at Costa website.
Aleksandra Wydrzyńska
Always sitting back to work in a nice atmosphere with a cup of tea :)
S
Nice coffee & friendly, efficient staff!
FIL M
We popped in to have some hot drinks and cakes. The selection available was good and the staff were welcoming despite there being a bit of a queue. I was not impressed with the cleanliness of the cutlery, which is normally impeccable and did find it off putting to say the least.
Howard Coan
Nice place to use the WiFi and do work. In the summer the fountains outside are sometimes on. Good staff too.Vegetarian options: Various meat alternatives availableKid-friendliness: They can play outside
Loulieta Mone
Very bad experience today at costa coffee from a staff member having an inappropriate verbal behaviour to me and my group.Showing no respect at all, shouting at us and the reason was because we took indoor chairs and sat outside to drink and enjoy our coffee.We felt intimidated by that person who with no shame raised voice, blackmailed and threatened us using words like"give me the chair or I will kick you out ".Being regular costumer to the specific branch we have never ever experience something like this, we were and still are in shock from what happened.Head office should be aware of this behaviour and act accordingly.Do not know If will be drinking our coffee there any more.Totally disappointed.
M.O
lovely lady served the orders , nice place
fasih malik
Staff can do better with cleaning the utensils
918lawrieh
Came to pay for sandwich and coffee told they accept cash but don't give change wanted to take £10 for a bacon sandwich and a coffee NO CHANGE
Nice quite place to sit and chat while having a drink.
Ruth Smallwood
Went in with my Granddaughter for a cold drink and Granddaughter got a free babychino
Another Production By Jamie
The store looks nice. However there was 2 staff on shift this morning. One staff was doing delivery orders and cooking and the other one was making drinks. (which I understand as I was a barista) However the person who made drink was only doing one at a time which made the service slow. Normally Costa dose 2 at a time to make it more faster.
Spencer Barnes
Honestly such a calm and friendly cafe and doesn’t get too busy
David Denyer
As a wheelchair user maneuvering around tables can be difficult at busy times but generally it's ok. Had a Chai latte. No cinnamon but the staff offered an alternative.Wheelchair accessibility: During busy times moving through the dining area can be a little difficult but not impossible
Lovely Costa having been refurbished may 2023
Behaviour of one of you staff member was unacceptable, she was rude to her colleague in front of customers, I'm not sure if I can mention her name here so I left feedback directly at Costa website.
Always sitting back to work in a nice atmosphere with a cup of tea :)
Nice coffee & friendly, efficient staff!
We popped in to have some hot drinks and cakes. The selection available was good and the staff were welcoming despite there being a bit of a queue. I was not impressed with the cleanliness of the cutlery, which is normally impeccable and did find it off putting to say the least.
Nice place to use the WiFi and do work. In the summer the fountains outside are sometimes on. Good staff too.Vegetarian options: Various meat alternatives availableKid-friendliness: They can play outside
Very bad experience today at costa coffee from a staff member having an inappropriate verbal behaviour to me and my group.Showing no respect at all, shouting at us and the reason was because we took indoor chairs and sat outside to drink and enjoy our coffee.We felt intimidated by that person who with no shame raised voice, blackmailed and threatened us using words like"give me the chair or I will kick you out ".Being regular costumer to the specific branch we have never ever experience something like this, we were and still are in shock from what happened.Head office should be aware of this behaviour and act accordingly.Do not know If will be drinking our coffee there any more.Totally disappointed.
lovely lady served the orders , nice place
Staff can do better with cleaning the utensils
Came to pay for sandwich and coffee told they accept cash but don't give change wanted to take £10 for a bacon sandwich and a coffee NO CHANGE
Restaurantji Recommends
Nice quite place to sit and chat while having a drink.
Went in with my Granddaughter for a cold drink and Granddaughter got a free babychino
The store looks nice. However there was 2 staff on shift this morning. One staff was doing delivery orders and cooking and the other one was making drinks. (which I understand as I was a barista) However the person who made drink was only doing one at a time which made the service slow. Normally Costa dose 2 at a time to make it more faster.
Honestly such a calm and friendly cafe and doesn’t get too busy
As a wheelchair user maneuvering around tables can be difficult at busy times but generally it's ok. Had a Chai latte. No cinnamon but the staff offered an alternative.Wheelchair accessibility: During busy times moving through the dining area can be a little difficult but not impossible