My review is not about a poor experience that we had during our stay.We didn't have the chance to dine in as my booking emails were ignored and I didn't like this way of doing.In order to better understand why I won't give them a chance, I must say that I made a booking enquiry for a Kids Pizza Party on the 16th of December.My query was about a specific day in late January 2024, so, I thought I had enough time to plan and I was giving enough time to the restaurant to deal with my requests.Christmas it's definitely the busiest time and I completely understand that; that's why I've sent them, three day after the first email with no reply, another email asking about our booking request. I've added that I was quite flexible regarding the requested day but I needed to know if the place was available.I've waited for their reply, I've waited and waited.But as I did not receive a reply again, I decided that our guests and ourselves definitely deserve better and we found another place.I wouldn't even need to leave this review but when they finally decided to look into my booking request, it was the 30th of December!No Manager's name, no apology for the delay in the reply in the email that I've received. Just the communication of the available space and then attached the terms & conditions.I politely thanked them (for making the effort in the reply!) but no, thank you. I am no longer interested.
Ray Adams
If you’re vegan/plant based then this is the pizza place for you. I’ve tried just about every vegan pizza I can and pizza express has quietly made the best one I’ve ever had. Always been a good place to go, remains so.
Katie Hughes
Quick service, great food and great value for money. Staff were all very attentive and polite.
Chris Cleal
What an entitled, rude, arrogant manager - thrusted a bill in my face and added the service without me asking.
Neil Sidney
Sorry for delayed review, thank you so much to Mathilda and also the friendly male chef with dark hair (sorry I didn’t catch your name) who ran the pizza making birthday party for our daughter and 7 friends on Sat 4th Nov. Thank you for a fantastic experience and we really appreciated your engagement with the children to make it fun for them. Highly recommended for kids party!Kid-friendliness: Excellent kids party making (and eating) their own pizzas - highly recommended
Madeline Foden
Best service and food! Went out of their way and put extra black olives on my pizza! Thank you :)
Tori Adam
Do not order online from this location. Abysmal service. Wrong orders given to drivers and when you call to try and sort it the restaurant manager will tell you “it’s not his problem”
Andy Stokes
Service was OK, a bit slow but OK. Sadly, the restaurant was quite cold on a November Sat evening - I had to eat with my coat on! On a positive, the fur was good and enjoyable as always.
stenshi san
I always go pizza express but Teddington one was not good at all. I saw a hair in my pizza for 3 times, it was coming from kitchen. I am sure because I dont have long hair and it was actually inside of the pizza. Employees are not checking the foods, I'm not sure if the food is clean. Do not go there! Glasses was dirty aswell. Toielts was dirty too. There was awful smell coming from the toilets. You can go any pizza express except Teddington one!
Estelle Sones
Food was lovely but what makes a fantastic is the staff. I think there has been a change in staff and the ambiance is incredible and friendly and welcoming thanks to Marcel and our waitress Katie who was lovely and attentive.Thank you
Unfortunately the service was sub standard tonight as server rarely came back to our table and we sat there for 20 minutes after finishing the meal with no one in sight, didn’t receive a dessert menu and had to find one for ourselves and then find a server to take our order.. they are very slow to clean up table that are vacated and not overly friendly.
payal goenka
Love going to pizza express. Download the app. It saves you lot of money. Keep an eye on deals which coming to your email or app.Vegetarian options: Dough balls, pizzaKid-friendliness: Staff is friendly to children. They get activity pack and a paper chef hat to colour in.
Vince Smith
Great food excellent staff will definitely come here
Milena K
I would like to say "Big thank you!" Pizza Express Teddington! First time in this branch, but definitely not the last! The food was tasty and service spotless. Kasia met us in seconds after we entered, gave us to choose the table and left us enough time to make our choice. We ordered 2 pizzas, chicken wings and hallumi bites. Food came quite quick and it was delicious! By the way, as always in Pizza Express. Thank you!
Zowa Bunz
Between three of us we go two pizzas and a starter. Was just the right amount for us. We got two vegetarian romano pizza. Pandana - this was delicious could have done with the caramelised onions being spread across the pizza rather than dolloped. Second pizza was funghi. This was a unique yummy taste and could have done with a bit of garlic oil as its bland taste. The service we recieved was efficient and polite. Would highly recommend this branch. Had a good time and enjoyed.
My review is not about a poor experience that we had during our stay.We didn't have the chance to dine in as my booking emails were ignored and I didn't like this way of doing.In order to better understand why I won't give them a chance, I must say that I made a booking enquiry for a Kids Pizza Party on the 16th of December.My query was about a specific day in late January 2024, so, I thought I had enough time to plan and I was giving enough time to the restaurant to deal with my requests.Christmas it's definitely the busiest time and I completely understand that; that's why I've sent them, three day after the first email with no reply, another email asking about our booking request. I've added that I was quite flexible regarding the requested day but I needed to know if the place was available.I've waited for their reply, I've waited and waited.But as I did not receive a reply again, I decided that our guests and ourselves definitely deserve better and we found another place.I wouldn't even need to leave this review but when they finally decided to look into my booking request, it was the 30th of December!No Manager's name, no apology for the delay in the reply in the email that I've received. Just the communication of the available space and then attached the terms & conditions.I politely thanked them (for making the effort in the reply!) but no, thank you. I am no longer interested.
If you’re vegan/plant based then this is the pizza place for you. I’ve tried just about every vegan pizza I can and pizza express has quietly made the best one I’ve ever had. Always been a good place to go, remains so.
Quick service, great food and great value for money. Staff were all very attentive and polite.
What an entitled, rude, arrogant manager - thrusted a bill in my face and added the service without me asking.
Sorry for delayed review, thank you so much to Mathilda and also the friendly male chef with dark hair (sorry I didn’t catch your name) who ran the pizza making birthday party for our daughter and 7 friends on Sat 4th Nov. Thank you for a fantastic experience and we really appreciated your engagement with the children to make it fun for them. Highly recommended for kids party!Kid-friendliness: Excellent kids party making (and eating) their own pizzas - highly recommended
Best service and food! Went out of their way and put extra black olives on my pizza! Thank you :)
Do not order online from this location. Abysmal service. Wrong orders given to drivers and when you call to try and sort it the restaurant manager will tell you “it’s not his problem”
Service was OK, a bit slow but OK. Sadly, the restaurant was quite cold on a November Sat evening - I had to eat with my coat on! On a positive, the fur was good and enjoyable as always.
I always go pizza express but Teddington one was not good at all. I saw a hair in my pizza for 3 times, it was coming from kitchen. I am sure because I dont have long hair and it was actually inside of the pizza. Employees are not checking the foods, I'm not sure if the food is clean. Do not go there! Glasses was dirty aswell. Toielts was dirty too. There was awful smell coming from the toilets. You can go any pizza express except Teddington one!
Food was lovely but what makes a fantastic is the staff. I think there has been a change in staff and the ambiance is incredible and friendly and welcoming thanks to Marcel and our waitress Katie who was lovely and attentive.Thank you
Restaurantji Recommends
Unfortunately the service was sub standard tonight as server rarely came back to our table and we sat there for 20 minutes after finishing the meal with no one in sight, didn’t receive a dessert menu and had to find one for ourselves and then find a server to take our order.. they are very slow to clean up table that are vacated and not overly friendly.
Love going to pizza express. Download the app. It saves you lot of money. Keep an eye on deals which coming to your email or app.Vegetarian options: Dough balls, pizzaKid-friendliness: Staff is friendly to children. They get activity pack and a paper chef hat to colour in.
Great food excellent staff will definitely come here
I would like to say "Big thank you!" Pizza Express Teddington! First time in this branch, but definitely not the last! The food was tasty and service spotless. Kasia met us in seconds after we entered, gave us to choose the table and left us enough time to make our choice. We ordered 2 pizzas, chicken wings and hallumi bites. Food came quite quick and it was delicious! By the way, as always in Pizza Express. Thank you!
Between three of us we go two pizzas and a starter. Was just the right amount for us. We got two vegetarian romano pizza. Pandana - this was delicious could have done with the caramelised onions being spread across the pizza rather than dolloped. Second pizza was funghi. This was a unique yummy taste and could have done with a bit of garlic oil as its bland taste. The service we recieved was efficient and polite. Would highly recommend this branch. Had a good time and enjoyed.