Masala Canteen Bar & Restaurant

529 High Rd, Wembley

Recent Reviews

Dhruv Patel

The food was excellent but they need to improve their service. Because i ordered food and salad but they didn't provide me salad and add that charge on my bill.

Ekta Singh

Yesterday we had been to Wembley High Street for shopping. After spending sometime on High Street we thought of going for Lunch. Normally we used to go to Saravana Bhawan but that day we decided to explore this restaurant right at the corner of Wembley high street. When we entered, it was very very neat and looking great and also not crowded. Staff were very nice. When we started ordering Lunch we got to know that there is 30 % discount offer when we pay via cash that was really a great offer. We ordered Paneer and Masala Dosa along with Moggo and Chilli Panner and it was really good and price was very reasonable. Some desserts were not available but that was ok for us as we were completely full after eating those ordered stuff. When we were about to pay and with 30% discount the bill was so low that we can't believe. Worth visiting this restaurant. We will go again when we visit Wembley next time.

Abhinav patel

This restaurant's quality and service had really badly gone down the drain. The waiting time is really long and the food taste and quality has become really poor. People who come after you get their food way before you do which is really disappointing!When asking how long the food will take to come , they give a very vague answer.We went as a group consisting of 10 people but they gave only 6 plates and no glasses for water. We waited approximately 45 minutes for just the main course and 1 hour for the main course.They didn't even take the used plates after we were finished with it.This has been the most horrible experience I have EVER had in a restaurant.I strongly don't suggest coming here and if you do then be ready to experience horrible service and rubbish food.

Aashni Shah

Absolutely fabulous experience and the most accommodating staff. Cocktails superb.

Priyanka Hudson

Excellent food and great service which is always quick and efficient. A favourite!

Bobby Shah

This has to be one of worst experiences at this place. I just can't fathom how they operate a restaurant. Service is lousy, Communication is non existent. Customer service...i think I missed that one.!! The food took so long(1.5 hours) to arrive that we started to walk out until one of tbe staff said it will take 5 mins. Low and behold it arrived. However it would be nice to have cutlery and crockery to eat from. To even get that was a mission. We ended up in the kitchen to get plates. The food was cold aswell and when we asked one of the staff, he shrugged his shoulders and said "I don't know" The experience was something.in the end we left in total amusement as how an establishment is being operated. The management really needs to show some courage and be a front to the business and not leave staff to take the flak. Felt sorry for them. They now there is govt scheme operating so surely they should get additional staff. Would not recommend this place at all..the place should not even get 1 star. Very disappointed ??

Asha B

Waited 2 and a half hours for my order from here. Called several times and got various excuses but every time was told that it would only be 10 more minutes. The last time I called it turned out they hadn't even cooked the food yet and it would be another 30 minutes at least. When I said that this was unacceptable after a 2.5 hour wait they told me I should just cancel my order and hung the phone up. Very unhappy and will never be ordering from here again. Quality has definitely dipped in the last year.

Jamie Batchelor

DO NOT ORDER FOOD FROM HERE. UTTERLY DISGRACEFUL ORGANISATION.Ordered via JustEat this evening. After an hour of nothing, I phoned the restaurant and they claimed that the food was ready, but the delivery driver had left. Just Eat then clarified that they had sent 3 different drivers and each had been told the food wasn’t ready yet and sent away.When we called again, the restaurant said it was 15 minutes away from being finished. So they lied to us. HALF AN HOUR LATER, the food still hadn’t left the restaurant. We called again and they said the food was ready. This was another lie. Another half an hour passed, and the restaurant said the food would need ANOTHER half an hour to be ready. So we cancelled the order after 2 HOURS OF WAITING.This is a restaurant run by people who will lie and mislead their customers without a second thought. This is a restaurant which takes 2 and a half hours to prepare a simple takeaway order.There are plenty of amazing curry places in the Wembley area - trust me, just go somewhere else and save yourself the trouble.

John Deven

The food is nice and tasty (only if they don’t use too much food color in curry) but after giving order it comes very late as I order for dosa and manchurian, where we are only two customers in whole restaurant and when it comes it literally cold.And they offer 50% discount but at the end they charge for device without asking customer as it’s their right to give or not which is random £3.90 and 97p VAT, i means what is that ???Just because I didn’t say they thought they an make fool to customer by charging this, I will go next time and see how they will do next time.....

migmar dolma

Great food. Ordered 3 types of Dosas, Gobi Manchurian and tea .. All were tasty and reasonably priced. Usually it is difficult to find good dosa, sambhar and chutney at the same place but they were perfect.. Definitely visiting again. Awesome job guys, keep it up!

Roam296557

We went for lunch today. The offer as advertised on the window was 50% off everthing subject to minimum £15 spend. We spent £32. A 50% discount was given but then a 20% service charge was added on the whole total amount of £32. I said that I had not seen any service charge shown on the menu put on the tables or shown on their advert in the window. The man at the till went away hurriedly downstairs without giving any explanation leaving a young new person who had just started work there at the counter. DO NOT TRUST THESE PEOPLE. CHECK YOUR RECEIPTS BEFORE PAYING. The Dum Aloo Punjabi was just potatoes in tomato pasata. Very disappointing.

828dharmendrap

Based on our recent visits, we felt the quality and taste of food has reduced drastically for vegetarian cuisine. Service has become extremely slow & very less staff.Some of the things we ordered ,did not come and appear in bill.I hope the management takes this review positively and improve.

545jalpap

Myself my mum and daughter came into Wembley to go to dosa express but unfortunately there was a huge queue outside. Looking around the other South Indian restaurant was busy too so we ended up going to this restaurant becuase it was windy and my mum is 70 and was unable to walk very far. On arrival the tables were occupied with customers waiting for their food. One staff approached us about 5-7 mins later and cleaned the table. Firstly no menus were bought to table, I had to ask for them which was only one menu. We decided what we wanted and ordered only when the staff said there is no chats at the moment. I feel that customers should be informed when arrived at the door as my daughter wanted chat and pani puri. Around us were families looking very upset and curious about their order. Behind us the family told us that everyone has been waiting long time, about 1 and half hours. We decided to order the starter. Paneer tikka was very mild with no flavour just red chilli turmeric and coriander power which has been roasted. Crispy bindi was just out of flavour. No plates were given while this came. We asked for popadum while we wait but only got one. We decided we will not wait for the main and decided to set the bill. Only 3 staff working One family cancelled 2 dishes as they couldn’t wait. Overall I won’t be going back as service and level of quality of food was poor. They need to improve their communication level between them and offer more services if they are going to open in this pandemic and recruit more staff.

Manoj Gadhave

First good thing, thank you for starting non veg menu. I recently had a chicken tandoori and it was awesome and same goes for other non vegetarian dishes.Now the not so good part,1. Staff is not well trained. They lack the basic waitering skills like profound knowledge of menu, attentiveness and punctuality.2. Waiting time is huge. For each order you have to wait for at least 30-40 mins. This take away all the fun and interest.Hope you work on these points.

Katerina

Terrible terrible and once again terrible experience.Let's start with the food no fresh ingredients! I was visiting with my family and day after the visit everyone felt terribly ill and had stomach problems! The owners seem not to care at all about how the business is doing or they don't have any idea how to run a business they are rude and racist!!! After I complained about the food quality they have been giving me attitude and been so rude to me I just asked for the bill and left.Please avoid at all costs! Unless you are looking for stomach flu and bullying from the owners.

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Masala Canteen Bar & Restaurant

529 High Rd, Wembley, Greater London HA0 2DH