We've persevered with Manhattan for so long. The food is great but the app/service is appalling. What's the point in them offering a time for delivery on the app, allowing us to select a time for delivery, when they then ignore the time you've selected. Awful. This has happened 3 times now. Tonight we waited 90 minutes when they'd offered food to us in 20 minutes. We're going somewhere else from now on.
Chris The Length
Ok, I'd previously given a 5 star, as generally not had a problem, however the past 3 orders they haven't bothered to read specific requirements as asked in the messages section. I've been using their own app, thinking I'm saving on the Just Eat fees. Don't bother, order from Just Ear, that way you can offer a review... won't bother using them anymore. Shame, 1 tub of sauce cost them...
Dave Johnson
I was given the worse experience ordering food from these. I only called to ask how long would it be as they was rude straight away then kept saying do you want to cancel and my response no please as I just called to check were it was that's all and he still said you want to cancel. I then hung up thinking my order is still on its way but 5 minutes after then phone call my order was cancelled so then I called back and all I got was you said to cancel which I said I never did and he said just reorder with an attitude and also having to wait longer for my food. Just want yo say the service was shocking to say the least
maryam bagheri
Nice one. Best takeaway I tried . Nice pizza and
Paulette Reed
Placed order on Saturday at 5.30 said about an hour turned up 7.30 wrong order delivered rang a number off times from mobile and landlines ended up going back to the shop getting told really busy got money back and got told NOT TO COME BACK I replied don't worry I won't
Lee Lee
Forgot most of our food.Wouldn't answer the phone
mahdi bagheri
Great Pizza,Good Service ??
Claire Waffles
Terrible takeaway. This was our first time ordering from here, NEVER AGAIN, wish we'd read the reviews first and saved our money. Our order was missing onions rings and they made the wrong calzone. When I rang to talk through the staff were rude, shouting and then hung up. Don't bother wasting your time and money, plenty of actual decent places around to go to instead.
SD
One of the best takeaways in the area. Always fresh always quick, never disappointed me this place. Would 100% recommend
I Ordered 2 pizzas on Uber delivery my order never arrived, I rang the shop to be told my order had been delivered to my address. I assured him that my order had not been delivered to me. He said a man had answered the door and took the order. I told him he had not delivered to my address. He confirmed my address and it was the correct address but can assure you I did not take this delivery !!! He was very argumentative and very rude. He said you can come to the shop I said no thank you refund my money. I will not be ordering from here again.
Cam Y
Worst takeaway I’ve had. Cold kebab. Stale chips. Took over an hour to arrive and they have turned their phone lines off so can’t even contact them.
Richie Jones
This place is a joke from the menu and what you get are two different things....and spoke to the shop not helpfull at all....very a annoyed customer.
Paul Broughton
Nice pizza, quick service, friendly staff.
Shaun Rabbitt
Had the Manhattan mixed kebab really nice all the meats were proper tasty ?
Terrible doner
We've persevered with Manhattan for so long. The food is great but the app/service is appalling. What's the point in them offering a time for delivery on the app, allowing us to select a time for delivery, when they then ignore the time you've selected. Awful. This has happened 3 times now. Tonight we waited 90 minutes when they'd offered food to us in 20 minutes. We're going somewhere else from now on.
Ok, I'd previously given a 5 star, as generally not had a problem, however the past 3 orders they haven't bothered to read specific requirements as asked in the messages section. I've been using their own app, thinking I'm saving on the Just Eat fees. Don't bother, order from Just Ear, that way you can offer a review... won't bother using them anymore. Shame, 1 tub of sauce cost them...
I was given the worse experience ordering food from these. I only called to ask how long would it be as they was rude straight away then kept saying do you want to cancel and my response no please as I just called to check were it was that's all and he still said you want to cancel. I then hung up thinking my order is still on its way but 5 minutes after then phone call my order was cancelled so then I called back and all I got was you said to cancel which I said I never did and he said just reorder with an attitude and also having to wait longer for my food. Just want yo say the service was shocking to say the least
Nice one. Best takeaway I tried . Nice pizza and
Placed order on Saturday at 5.30 said about an hour turned up 7.30 wrong order delivered rang a number off times from mobile and landlines ended up going back to the shop getting told really busy got money back and got told NOT TO COME BACK I replied don't worry I won't
Forgot most of our food.Wouldn't answer the phone
Great Pizza,Good Service ??
Terrible takeaway. This was our first time ordering from here, NEVER AGAIN, wish we'd read the reviews first and saved our money. Our order was missing onions rings and they made the wrong calzone. When I rang to talk through the staff were rude, shouting and then hung up. Don't bother wasting your time and money, plenty of actual decent places around to go to instead.
One of the best takeaways in the area. Always fresh always quick, never disappointed me this place. Would 100% recommend
Restaurantji Recommends
I Ordered 2 pizzas on Uber delivery my order never arrived, I rang the shop to be told my order had been delivered to my address. I assured him that my order had not been delivered to me. He said a man had answered the door and took the order. I told him he had not delivered to my address. He confirmed my address and it was the correct address but can assure you I did not take this delivery !!! He was very argumentative and very rude. He said you can come to the shop I said no thank you refund my money. I will not be ordering from here again.
Worst takeaway I’ve had. Cold kebab. Stale chips. Took over an hour to arrive and they have turned their phone lines off so can’t even contact them.
This place is a joke from the menu and what you get are two different things....and spoke to the shop not helpfull at all....very a annoyed customer.
Nice pizza, quick service, friendly staff.
Had the Manhattan mixed kebab really nice all the meats were proper tasty ?