Kids drinking vodka and shouting, otherwise it was
V S
I share my recent experiences at the BL3 2PQ branch, experiences that have left me more than just disappointed. Imagine the anticipation of a comforting meal, only to be met with the stark reality of cold fries—twice. The first instance might be overlooked as a simple mistake, but when my order was missing fries entirely on a previous visit, it's hard not to feel overlooked and undervalued as a customer.Tom, the manager, did extend an apology and issued a refund for the oversight, a gesture of goodwill that I apricide, despite the fact that I was left with no snack during my night shift. However, the pattern of repeated mishaps speaks to a larger issue within the branch that apologies alone cannot mend. The essence of drive-through service is not just convenience but also reliability and warmth, both in service and in the meals we look forward to.I find myself compelled to offer a word of caution to future patrons: Please, check your order before driving away. Ensure that not only is everything present, but that your food is served hot and fresh, as it should be. It's a small step that I wish were unnecessary, a safeguard against the disappointment of returning to the office with less than what you paid for—both in terms of items and quality - HORRIBLE FEELING.Regrettably, I must advise against visiting this particular McDonald's drive-through. A place where the warmth of the food pales in comparison to the chill of disappointment. My hope is that this feedback serves as a catalyst for change, a call to elevate standards and reignite the commitment to customer satisfaction. Until then, I find myself searching for that sense of comfort and reliability elsewhere.
Simon Earp
Train your staff how to read orders absolutely useless yet again items missing from order then I have to reorder and pay delivery and service charge and chase uber eats for the refund and wait days for it, needs shutting this place never again will I order from here look at the reviews how is nobody at mcdonalds picking up on this it's shocking I'd be ashamed if this was my business but you just don't care as your that big of a franchise. Sort it out before you have no customers at all
John Cotter
Waste of time using this McDonald's.... slow service and mostly cold on several occasions. 45 mins for a chicken sandwich with no apology. Needless to say I have started using other fast food chains instead, this restaurant really has affected my mind about this brand now.
Kate Day
Awful! Waited 25 mins in drive through to get a stone cold double cheese burger, watered down Fanta and cold chips! Absolute joke couldn’t even eat it. Waste of time and
Yvonne Walsh
Food cold, poor quality very
iain herriot
Drive through woeful. The worst I have
Lesley Jones
Some strange bloke was in the pretending he was an opera singer . Bought a hot choc twas like water . I went back in to add milk. Still very week. Just tell the lad who was singing in high pitch song. I wont be returning to hear his sunset tone . Absolutely awful .
Bastin Ariano
If u want to get cancer,have McDonald'
Julie Shead
Last 2 mac d I had horrible cold no salt on chips forgot my sauces but np won't be coming bk for a while ty
Used the park up in the app. Took 30 minutes for them to get the order wrong. Ordered a meal, got the wrong flavour milkshake and no fries. All they had to do was put in a wrap instead of a burger and it would be
Paul
Would love it if the staff did more working and less talking.
Rosta K
Really fast they not mess about
Ian Blackshaw
Perfectly clean, i mean clean, a smartly dreesed lady was cleaning all the time, reminds me of Mc Donalds from 30 years ago, when as the saying goes you could eat your food off the floor, very impressed with this particular outlet.?
Danny Danielson
MacDonald food is purely to fill a gap. I did like the big tasty !
Kids drinking vodka and shouting, otherwise it was
I share my recent experiences at the BL3 2PQ branch, experiences that have left me more than just disappointed. Imagine the anticipation of a comforting meal, only to be met with the stark reality of cold fries—twice. The first instance might be overlooked as a simple mistake, but when my order was missing fries entirely on a previous visit, it's hard not to feel overlooked and undervalued as a customer.Tom, the manager, did extend an apology and issued a refund for the oversight, a gesture of goodwill that I apricide, despite the fact that I was left with no snack during my night shift. However, the pattern of repeated mishaps speaks to a larger issue within the branch that apologies alone cannot mend. The essence of drive-through service is not just convenience but also reliability and warmth, both in service and in the meals we look forward to.I find myself compelled to offer a word of caution to future patrons: Please, check your order before driving away. Ensure that not only is everything present, but that your food is served hot and fresh, as it should be. It's a small step that I wish were unnecessary, a safeguard against the disappointment of returning to the office with less than what you paid for—both in terms of items and quality - HORRIBLE FEELING.Regrettably, I must advise against visiting this particular McDonald's drive-through. A place where the warmth of the food pales in comparison to the chill of disappointment. My hope is that this feedback serves as a catalyst for change, a call to elevate standards and reignite the commitment to customer satisfaction. Until then, I find myself searching for that sense of comfort and reliability elsewhere.
Train your staff how to read orders absolutely useless yet again items missing from order then I have to reorder and pay delivery and service charge and chase uber eats for the refund and wait days for it, needs shutting this place never again will I order from here look at the reviews how is nobody at mcdonalds picking up on this it's shocking I'd be ashamed if this was my business but you just don't care as your that big of a franchise. Sort it out before you have no customers at all
Waste of time using this McDonald's.... slow service and mostly cold on several occasions. 45 mins for a chicken sandwich with no apology. Needless to say I have started using other fast food chains instead, this restaurant really has affected my mind about this brand now.
Awful! Waited 25 mins in drive through to get a stone cold double cheese burger, watered down Fanta and cold chips! Absolute joke couldn’t even eat it. Waste of time and
Food cold, poor quality very
Drive through woeful. The worst I have
Some strange bloke was in the pretending he was an opera singer . Bought a hot choc twas like water . I went back in to add milk. Still very week. Just tell the lad who was singing in high pitch song. I wont be returning to hear his sunset tone . Absolutely awful .
If u want to get cancer,have McDonald'
Last 2 mac d I had horrible cold no salt on chips forgot my sauces but np won't be coming bk for a while ty
Restaurantji Recommends
Used the park up in the app. Took 30 minutes for them to get the order wrong. Ordered a meal, got the wrong flavour milkshake and no fries. All they had to do was put in a wrap instead of a burger and it would be
Would love it if the staff did more working and less talking.
Really fast they not mess about
Perfectly clean, i mean clean, a smartly dreesed lady was cleaning all the time, reminds me of Mc Donalds from 30 years ago, when as the saying goes you could eat your food off the floor, very impressed with this particular outlet.?
MacDonald food is purely to fill a gap. I did like the big tasty !