Food and atmosphere ok, but slightly disappointed with the initial service.We (4 of us) entered the restaurant. One staff was pulling a pint 1 metre away. 2 other staff members came around the reception area. Not one of these 3 acknowledged our presence.We understand it was probably busy, but we would have expected that at least one person would have acknowledged us (a smile, a nod, an "I'll be with you in a minute"). This made us feel somewhat unwelcome.
Jill Shaw
Hadn't booked ..but was accommodated even though it was very busy..food and service was
Hermione Finch
one of me and my familie’s favourite restaurants. excellent service, food, atmosphere and cleanliness and never disappoints us. We haven’t been in awhile to La Cava but the last time we went was a few months ago. We love the host, he’s absolutely brilliant definitely recommend going here. A very local restaurant of mine, but is amazing as it has easy access and isn’t in an unknown area. If you see many bad reviews the staff are just having a bad day. One of my favourites and would definitely go soon.Kid-friendliness: Always something there for the kids, colouring sheets, boxes of crayons you name it. Always pleased with this restaurant always recommended to customers.
Dave Whyte
Decided to give La Cava another shot after a poor experience a few years ago, really wish I hadn’t.Whilst the restaurant wasn’t very busy, the service was painfully slow.The food was okay, but the came time to pick our deserts, received the menu, then waited an age for a waitress, only to be told what we were after wasn’t available, then the second choice wasn’t available either, it would have been good to be told this when we were given the menu. The waitress was pretty snotty, no apologies and weak excuse given. We did order a third choice but after a quick chat amongst ourselves we decided to pay up and have desert at home, we won’t be back again.
Jimmy J
Brilliant food well worth a visit plenty car park space front and back not to be missed The menu was good plenty of choice had reasonable prices to.
Beth T
Really disappointed with our service tonight. I booked a table for 10 - 2 weeks ago - for my father's 60th birthday. I sent them the requested preorder document that they require for parties over 8. When we arrived our table wasn't ready, we waited for around 15/20 minutes to be seated. We were seated in an empty room upstairs that had no atmosphere, no music playing. We were then asked if we were ready to order, I stated that I sent in a completed preorder form, in return I received a look of doubt and a request to see the form. Therefore the kitchen had to make 10 peoples starters, mains and desserts fresh. We received our starters around 45 minutes after our booking time. Some of the food we received was cold, and when asked to be heated up we received no apology, the calamari was completely undercooked and we requested it be taken off the bill - it wasn't, I had to request again when paying. We didn't get any water for the table until desserts, and I had to go to the bar to ask them to take another order of drinks after waiting 30 minutes after finishing our first round (the round we ordered at the bar whilst waiting for our table).The younger servers were lovely, no faults on their part, but the host was rude, unapologetic, and frankly needs some customer service training. The fact it was a special occasion, my Dad's 60th and we were treated so coldly was quite hurtful and I feel it tainted what we hoped would be a nice celebratory evening. Food and service needs major improvement.
Beth T
Really disappointed with our service tonight. I booked a table for 10 - 2 weeks ago - for my father's 60th birthday. I sent them the requested preorder document that they require for parties over 8. When we arrived our table wasn't ready, we waited for around 15/20 minutes to be seated. We were seated in an empty room upstairs that had no atmosphere, no music playing. We were then asked if we were ready to order, I stated that I sent in a completed preorder form, in return I received a look of doubt and a request to see the form. Therefore the kitchen had to make 10 peoples starters, mains and desserts fresh. We received our starters around 45 minutes after our booking time. Some of the food we received was cold, and when asked to be heated up we received no apology, the calamari was completely undercooked and we requested it be taken off the bill - it wasn't, I had to request again when paying. We didn't get any water for the table until desserts, and I had to go to the bar to ask them to take another order of drinks after waiting 30 minutes after finishing our first round (the round we ordered at the bar whilst waiting for our table).The younger servers were lovely, no faults on their part, but the host was rude, unapologetic, and frankly needs some customer service training.The fact it was a special occasion, my Dad's 60th and we were treated so coldly was quite hurtful and I feel it tainted what we hoped would be a nice celebratory evening.Food and service needs major improvement.
Richard Hindmarsh
We visited the other day with family for an evening meal. We found the food for the most part tasty, and plentiful, the lasagna however tasted quite plain, almost under seasoned, also the crouton biscuit at the bottom of the black pudding and goats cheese starter was very hard we could not even cut it with a knife.My steak, although quite thin, was cookedto perfection, medium rare and the Neroni sauce was very nice too, with veg cooked aldente. ??The red wine tasted really good, this was off the specials wine menu, that went down a treat.We also had Limoncello digestif, this was served with crushed ice slush, it tasted truly superb.I have to say the desert portions were tasty but too small.All in all it an enjoyable evening, thanks for the service.
Nicola Frodsham
Our Server was really nice but the food took ages to come. Food was ok but there wasn't much for the price
Bianca Dwyer
My partner and I went here for my birthday and it was absolutely amazing. The staff were really attentive and friendly. The food was so delicious, we will definitely be coming again!
Loved the meal of lasagne with a side salad. Not over facing, just enough. Recommended
ann unsworth
We booked out upstairs on Saturday night for 28 adults. I had pre-booked the meals .All starters arrived within 15 minutes of us confirming everyone was ready ..all mains perfectly cooked and hot ...can not thank the staff who waited on us (especially the younger lad who was taking drink orders all night....nobody had a empty glass !) enough.As always the food was delicious and nobody was disappointed ...our favourite Italian restaurant.
Mark Smith
1st off let's say this the food is good no question, but the service is atrocious from walking in to ordering a drink (not food yet!) 30mins then they forgot we was there, (a ploy to order more drinks) to repeat the food is great. Ordered the bill, nobody knew how to use the till???? Hence we missed our taxi and had to wait 20mins for another all in all it s shame as the food is good (repeating again) but the service is shocking and for that reason I'm out,
ann u
We booked out upstairs for a 50th birthday meal for 28 adults on Saturday night ...the food as usual was delicious ( I had pre-booked all the meals) and the starters arrived with in 15 mins of us confirming we were ready. We were given our own drinks waiter who was fantastic, he made sure our glasses were never empty. Everybody commented on what a fab night they had had...this is our favourite restaurant and it didn't disappoint.
Davidddd95
So, let me tell you about this cozy little gem called La Cava. From the moment I stepped in, the staff greeted me with genuine smiles and gave off such a welcoming vibe. It instantly made me feel like I was in for something special. Now, let's get to the good stuff: the food at La Cava. They're all about celebrating those traditional Italian flavors that just hit the spot. Chef Dinouk is a wizard in the kitchen, creating these amazing dishes that will please even the fussiest eaters. During my visit, I got to dig into some of the crowd-pleasers of Italian cuisine in England. We're talking about bruschetta with juicy tomatoes and fragrant basil that transported me straight to the Mediterranean. The risotto with porcini mushrooms was creamy and packed with flavor. And can we take a moment to appreciate the heavenly layers of pasta, meaty ragù, and melty cheese in their lasagna Bolognese? It was like a taste explosion. La Cava has this elegant and refined ambiance going on, with just the right amount of dim lighting to set the mood. The decor adds a touch of charm that makes you feel right at home. To sum it up, if you're on the hunt for a cozy restaurant with mouthwatering traditional Italian dishes, La Cava is the place to be. Seriously, do yourself a favor and check it out. You won't be disappointed.
Food and atmosphere ok, but slightly disappointed with the initial service.We (4 of us) entered the restaurant. One staff was pulling a pint 1 metre away. 2 other staff members came around the reception area. Not one of these 3 acknowledged our presence.We understand it was probably busy, but we would have expected that at least one person would have acknowledged us (a smile, a nod, an "I'll be with you in a minute"). This made us feel somewhat unwelcome.
Hadn't booked ..but was accommodated even though it was very busy..food and service was
one of me and my familie’s favourite restaurants. excellent service, food, atmosphere and cleanliness and never disappoints us. We haven’t been in awhile to La Cava but the last time we went was a few months ago. We love the host, he’s absolutely brilliant definitely recommend going here. A very local restaurant of mine, but is amazing as it has easy access and isn’t in an unknown area. If you see many bad reviews the staff are just having a bad day. One of my favourites and would definitely go soon.Kid-friendliness: Always something there for the kids, colouring sheets, boxes of crayons you name it. Always pleased with this restaurant always recommended to customers.
Decided to give La Cava another shot after a poor experience a few years ago, really wish I hadn’t.Whilst the restaurant wasn’t very busy, the service was painfully slow.The food was okay, but the came time to pick our deserts, received the menu, then waited an age for a waitress, only to be told what we were after wasn’t available, then the second choice wasn’t available either, it would have been good to be told this when we were given the menu. The waitress was pretty snotty, no apologies and weak excuse given. We did order a third choice but after a quick chat amongst ourselves we decided to pay up and have desert at home, we won’t be back again.
Brilliant food well worth a visit plenty car park space front and back not to be missed The menu was good plenty of choice had reasonable prices to.
Really disappointed with our service tonight. I booked a table for 10 - 2 weeks ago - for my father's 60th birthday. I sent them the requested preorder document that they require for parties over 8. When we arrived our table wasn't ready, we waited for around 15/20 minutes to be seated. We were seated in an empty room upstairs that had no atmosphere, no music playing. We were then asked if we were ready to order, I stated that I sent in a completed preorder form, in return I received a look of doubt and a request to see the form. Therefore the kitchen had to make 10 peoples starters, mains and desserts fresh. We received our starters around 45 minutes after our booking time. Some of the food we received was cold, and when asked to be heated up we received no apology, the calamari was completely undercooked and we requested it be taken off the bill - it wasn't, I had to request again when paying. We didn't get any water for the table until desserts, and I had to go to the bar to ask them to take another order of drinks after waiting 30 minutes after finishing our first round (the round we ordered at the bar whilst waiting for our table).The younger servers were lovely, no faults on their part, but the host was rude, unapologetic, and frankly needs some customer service training. The fact it was a special occasion, my Dad's 60th and we were treated so coldly was quite hurtful and I feel it tainted what we hoped would be a nice celebratory evening. Food and service needs major improvement.
Really disappointed with our service tonight. I booked a table for 10 - 2 weeks ago - for my father's 60th birthday. I sent them the requested preorder document that they require for parties over 8. When we arrived our table wasn't ready, we waited for around 15/20 minutes to be seated. We were seated in an empty room upstairs that had no atmosphere, no music playing. We were then asked if we were ready to order, I stated that I sent in a completed preorder form, in return I received a look of doubt and a request to see the form. Therefore the kitchen had to make 10 peoples starters, mains and desserts fresh. We received our starters around 45 minutes after our booking time. Some of the food we received was cold, and when asked to be heated up we received no apology, the calamari was completely undercooked and we requested it be taken off the bill - it wasn't, I had to request again when paying. We didn't get any water for the table until desserts, and I had to go to the bar to ask them to take another order of drinks after waiting 30 minutes after finishing our first round (the round we ordered at the bar whilst waiting for our table).The younger servers were lovely, no faults on their part, but the host was rude, unapologetic, and frankly needs some customer service training.The fact it was a special occasion, my Dad's 60th and we were treated so coldly was quite hurtful and I feel it tainted what we hoped would be a nice celebratory evening.Food and service needs major improvement.
We visited the other day with family for an evening meal. We found the food for the most part tasty, and plentiful, the lasagna however tasted quite plain, almost under seasoned, also the crouton biscuit at the bottom of the black pudding and goats cheese starter was very hard we could not even cut it with a knife.My steak, although quite thin, was cookedto perfection, medium rare and the Neroni sauce was very nice too, with veg cooked aldente. ??The red wine tasted really good, this was off the specials wine menu, that went down a treat.We also had Limoncello digestif, this was served with crushed ice slush, it tasted truly superb.I have to say the desert portions were tasty but too small.All in all it an enjoyable evening, thanks for the service.
Our Server was really nice but the food took ages to come. Food was ok but there wasn't much for the price
My partner and I went here for my birthday and it was absolutely amazing. The staff were really attentive and friendly. The food was so delicious, we will definitely be coming again!
Restaurantji Recommends
Loved the meal of lasagne with a side salad. Not over facing, just enough. Recommended
We booked out upstairs on Saturday night for 28 adults. I had pre-booked the meals .All starters arrived within 15 minutes of us confirming everyone was ready ..all mains perfectly cooked and hot ...can not thank the staff who waited on us (especially the younger lad who was taking drink orders all night....nobody had a empty glass !) enough.As always the food was delicious and nobody was disappointed ...our favourite Italian restaurant.
1st off let's say this the food is good no question, but the service is atrocious from walking in to ordering a drink (not food yet!) 30mins then they forgot we was there, (a ploy to order more drinks) to repeat the food is great. Ordered the bill, nobody knew how to use the till???? Hence we missed our taxi and had to wait 20mins for another all in all it s shame as the food is good (repeating again) but the service is shocking and for that reason I'm out,
We booked out upstairs for a 50th birthday meal for 28 adults on Saturday night ...the food as usual was delicious ( I had pre-booked all the meals) and the starters arrived with in 15 mins of us confirming we were ready. We were given our own drinks waiter who was fantastic, he made sure our glasses were never empty. Everybody commented on what a fab night they had had...this is our favourite restaurant and it didn't disappoint.
So, let me tell you about this cozy little gem called La Cava. From the moment I stepped in, the staff greeted me with genuine smiles and gave off such a welcoming vibe. It instantly made me feel like I was in for something special. Now, let's get to the good stuff: the food at La Cava. They're all about celebrating those traditional Italian flavors that just hit the spot. Chef Dinouk is a wizard in the kitchen, creating these amazing dishes that will please even the fussiest eaters. During my visit, I got to dig into some of the crowd-pleasers of Italian cuisine in England. We're talking about bruschetta with juicy tomatoes and fragrant basil that transported me straight to the Mediterranean. The risotto with porcini mushrooms was creamy and packed with flavor. And can we take a moment to appreciate the heavenly layers of pasta, meaty ragù, and melty cheese in their lasagna Bolognese? It was like a taste explosion. La Cava has this elegant and refined ambiance going on, with just the right amount of dim lighting to set the mood. The decor adds a touch of charm that makes you feel right at home. To sum it up, if you're on the hunt for a cozy restaurant with mouthwatering traditional Italian dishes, La Cava is the place to be. Seriously, do yourself a favor and check it out. You won't be disappointed.