A super warm welcome from the young woman who greeted us in front of the elevator. The view is splendid!
Kirst L
I love the view here, while enjoying afternoon tea. Nice place to visit for a special occasion. The sandwiches were surprisingly delicious, I particularly liked the carnation chicken and ham in the bun with mustard. You get unlimited options of teas and coffees, which included the cold and hot versions.The lady who served us was attentive and kept topping us up with drinks when required, very friendly and nice.Everything was perfect until the end, the male manager (I think), mentioned we had 5 minutes left, which was fine but he had a bit of an attitude and just kept standing there giving us some look.I’m not normally a person to complain about things, but that really left a bad impression for me, especially if he wanted us to leave quickly, he could have at least brought the bill to speed things up.Disregarding the one unfortunate thing that happened, I’m still happy to give 4* because of everything else and the server who served us.
Amanda Hughes
Vegetarian options: Egg mayoDietary restrictions: Requested sandwiches without butterSeafood allergy
emily
Treated my mum to an afternoon tea while she was visiting Manchester and we had such a great time. A Tuesday afternoon was nice and quiet so our food and drinks arrived in good time. We were given plenty of time to choose drinks but weren’t left waiting around.The selection of sandwiches suited our tastes perfectly, as I am vegetarian. And the cakes were delicious too.We would go as far to say this was one of the best afternoon teas we have had with a great choice of drinks too.As it was a quiet afternoon, we were allowed to stay beyond our booking time, which was lovely of the staff, so we treated ourselves to cocktails which were amazing also.Thank you to the staff for such a lovely day. We will definitely be back with friends.Vegetarian options: Afternoon tea has its own selection of vegetarian sandwiches!
Gracie Ericson
This was one of the best English teas I have ever had. The food was absolutely amazing and there were many options for coffee and tea. Our reservation included one cocktail each which was also beautiful. I went with my girl friends and we had a great time. The service was alright, but it was often difficult to get ahold of our waiter and there were many times when we were out of drinks and needed a refill. Other than that, this restaurant was amazing.
Stephan Schönlau
It's remarkable how a cocktail bar that encourages you "to dress to impress" fails so miserably to impress its guests with its lacklustre, work-to-contract service. Apart from the great view from the 23rd floor, everything is pretty substandard: the food and drinks are average but overpriced, while the service is below that expected from a bar in a reputable hotel. Sure, you get what's on the menu, but don't bother asking for anything going a bit beyond. I've never heard "I'm sorry, but we don't do that" so many times in a single visit than here (and this after calling ahead). As regular guests of Hilton Hotels, it's a shame we didn't feel comfortable at the sky bar and will be avoiding it for the rest of our stay here as well as on any future stays at the Hilton.
Laura Duckworth
Lovely atmosphere, quick service, attentive staff and great drinks!Parking: Multistorey car park over the road with plenty of spaces with no reservation needed. Not the cheapest but for the location it is to be expected.
Samar Fatima
Went there to celebrate my birthday.Booked a package to see the sunset and some appetisersLovely view xStaff was really polite :)Would recommend
sharon collins
The Mother’s Day afternoon tea seemed to be their standard offering . My daughter booked a window seat and a bottle of Prosecco to accompany. The sandwiches were fresh but a little odd Curried Cauliflower! Also egg mayo (children’s school lunch box selection) and other lack lustre fillings. I don’t mind alternative but I do expect to see the fillings to bear some relation to price paid. Staff were lovely
Nisha Panwar
My friends and I visited Cloud 23 for my birthday, excited to enjoy the city view and celebrate. However, our experience was marred by the rude behavior of the manager. Despite there being available tables, we were rudely told to move from our chosen spot. The manager's demeanor was completely unwelcoming and disrespectful, making us feel like we were back in high school being scolded by a teacher. It's a shame that such behavior overshadowed what could have been a memorable evening. Management needs to address their customer service issues to ensure all guests feel valued and respected.
We went for mocktail/soft drinks lovely ambience. Can dress to impress here. Very nice.
James M
Absolute fantastic experience! Eve was our tables server last Friday (1st March), she was extremely attentive and knowledgeable - I heard her recommend what I believe was a Mango Mojito for the other table, so I ordered the same and that is now my new FAVOURITE drink!I am definitely coming back as I had such a lovely time! Thank you Eve!!! :)
Lucina Kotaiche
We visited for the Mothers day afternoon tea. Every member of staff was extremely lovely and friendly, we felt so welcomed and happy to be there. The view and amtosphere is great. It is definitely worth the visit. The only issue we had is service was slow for drinks so we only managed to get 1 tea/coffee with the afternoon tea (plus our free mocktail before the food arrived). I appreciate it was a very busy day though. The afternoon tea came out an hour into our booking too and in terms of the sandwiches they weren't very flavourful. I think the view and atmosphere is being included in the price of the afternoon tea as I've had much better afternoon teas for half the price elsewhere. There are only 4 options of tea also. The desserts were nice but mostly on the zingy side instead of a variety. I would definitely come back to try the regular menu out though! Thank you
Mark Carrigan
The views from here are genuinely stunning. Food/drink is pretty good, though not astonishingly so for the price. The only real downside is the tiny wobbly tables for the window seats.
beth
it is absolutely LUSH here!!me and my partner went for our anniversary, we got a free desert on the house since we told them what the occasion was, i bloody loved it. seeing manchester from so high up was surreal, we didn’t pay extra for window seating since it wasn’t busy but if you know you’re off at a busy time it’s advised to pay for it ? ?my partner has a fear of heights and he even enjoyed it when he got over how high up he was ??
A super warm welcome from the young woman who greeted us in front of the elevator. The view is splendid!
I love the view here, while enjoying afternoon tea. Nice place to visit for a special occasion. The sandwiches were surprisingly delicious, I particularly liked the carnation chicken and ham in the bun with mustard. You get unlimited options of teas and coffees, which included the cold and hot versions.The lady who served us was attentive and kept topping us up with drinks when required, very friendly and nice.Everything was perfect until the end, the male manager (I think), mentioned we had 5 minutes left, which was fine but he had a bit of an attitude and just kept standing there giving us some look.I’m not normally a person to complain about things, but that really left a bad impression for me, especially if he wanted us to leave quickly, he could have at least brought the bill to speed things up.Disregarding the one unfortunate thing that happened, I’m still happy to give 4* because of everything else and the server who served us.
Vegetarian options: Egg mayoDietary restrictions: Requested sandwiches without butterSeafood allergy
Treated my mum to an afternoon tea while she was visiting Manchester and we had such a great time. A Tuesday afternoon was nice and quiet so our food and drinks arrived in good time. We were given plenty of time to choose drinks but weren’t left waiting around.The selection of sandwiches suited our tastes perfectly, as I am vegetarian. And the cakes were delicious too.We would go as far to say this was one of the best afternoon teas we have had with a great choice of drinks too.As it was a quiet afternoon, we were allowed to stay beyond our booking time, which was lovely of the staff, so we treated ourselves to cocktails which were amazing also.Thank you to the staff for such a lovely day. We will definitely be back with friends.Vegetarian options: Afternoon tea has its own selection of vegetarian sandwiches!
This was one of the best English teas I have ever had. The food was absolutely amazing and there were many options for coffee and tea. Our reservation included one cocktail each which was also beautiful. I went with my girl friends and we had a great time. The service was alright, but it was often difficult to get ahold of our waiter and there were many times when we were out of drinks and needed a refill. Other than that, this restaurant was amazing.
It's remarkable how a cocktail bar that encourages you "to dress to impress" fails so miserably to impress its guests with its lacklustre, work-to-contract service. Apart from the great view from the 23rd floor, everything is pretty substandard: the food and drinks are average but overpriced, while the service is below that expected from a bar in a reputable hotel. Sure, you get what's on the menu, but don't bother asking for anything going a bit beyond. I've never heard "I'm sorry, but we don't do that" so many times in a single visit than here (and this after calling ahead). As regular guests of Hilton Hotels, it's a shame we didn't feel comfortable at the sky bar and will be avoiding it for the rest of our stay here as well as on any future stays at the Hilton.
Lovely atmosphere, quick service, attentive staff and great drinks!Parking: Multistorey car park over the road with plenty of spaces with no reservation needed. Not the cheapest but for the location it is to be expected.
Went there to celebrate my birthday.Booked a package to see the sunset and some appetisersLovely view xStaff was really polite :)Would recommend
The Mother’s Day afternoon tea seemed to be their standard offering . My daughter booked a window seat and a bottle of Prosecco to accompany. The sandwiches were fresh but a little odd Curried Cauliflower! Also egg mayo (children’s school lunch box selection) and other lack lustre fillings. I don’t mind alternative but I do expect to see the fillings to bear some relation to price paid. Staff were lovely
My friends and I visited Cloud 23 for my birthday, excited to enjoy the city view and celebrate. However, our experience was marred by the rude behavior of the manager. Despite there being available tables, we were rudely told to move from our chosen spot. The manager's demeanor was completely unwelcoming and disrespectful, making us feel like we were back in high school being scolded by a teacher. It's a shame that such behavior overshadowed what could have been a memorable evening. Management needs to address their customer service issues to ensure all guests feel valued and respected.
Restaurantji Recommends
We went for mocktail/soft drinks lovely ambience. Can dress to impress here. Very nice.
Absolute fantastic experience! Eve was our tables server last Friday (1st March), she was extremely attentive and knowledgeable - I heard her recommend what I believe was a Mango Mojito for the other table, so I ordered the same and that is now my new FAVOURITE drink!I am definitely coming back as I had such a lovely time! Thank you Eve!!! :)
We visited for the Mothers day afternoon tea. Every member of staff was extremely lovely and friendly, we felt so welcomed and happy to be there. The view and amtosphere is great. It is definitely worth the visit. The only issue we had is service was slow for drinks so we only managed to get 1 tea/coffee with the afternoon tea (plus our free mocktail before the food arrived). I appreciate it was a very busy day though. The afternoon tea came out an hour into our booking too and in terms of the sandwiches they weren't very flavourful. I think the view and atmosphere is being included in the price of the afternoon tea as I've had much better afternoon teas for half the price elsewhere. There are only 4 options of tea also. The desserts were nice but mostly on the zingy side instead of a variety. I would definitely come back to try the regular menu out though! Thank you
The views from here are genuinely stunning. Food/drink is pretty good, though not astonishingly so for the price. The only real downside is the tiny wobbly tables for the window seats.
it is absolutely LUSH here!!me and my partner went for our anniversary, we got a free desert on the house since we told them what the occasion was, i bloody loved it. seeing manchester from so high up was surreal, we didn’t pay extra for window seating since it wasn’t busy but if you know you’re off at a busy time it’s advised to pay for it ? ?my partner has a fear of heights and he even enjoyed it when he got over how high up he was ??