My experience with Dixy Chicken was disappointingly unprofessional. After placing an order on their website at 9:00, the estimated wait time ranged from 45 minutes to 1 hour and 30 minutes. Patiently waiting for the extended period, I decided to call them to inquire about the delay. Shockingly, they informed me that they hadn't even received the order through their website. This lack of communication and inefficiency reflects poorly on their professionalism, leaving me with a frustrating and unsatisfactory dining experience.
Dominic O'brien
Delivery time acceptable double chicken burger was enormous and really
M's EB
I removed my last review to update this review. Quick recap. Bought a fish burger and it was undercooked to the point where it was stone COLD. Took it back the following day to be told l couldn't get a refund because it was the next day even though l had my receipt. I informed the guy that I'd prefer to speak with a manager. He went into the back with his phone and came back offering me a refund. He apologised and said that they are short staffed. l said to him so that makes it ok to turn out raw food.I will never visit a Dixy's branch again because some of the staff are rude and l most definitely will be reporting them to health and safety. For the plain and simple fact that l could have got food poisoning.
Nabil Ahmed
Better chicken peri burger ? for
olivia stokes
fast delivery and food was hot and really nice i recommend the supreme wrap meallll!!!
shakeel gul ahmed
Rude and Arrogant staff. First and last time I will go their.Stay well away.
Ameer Ahmed
There is un professional staff and so bad behaviour 1 day I saw there a chicken strip fell down on the floor the guy took it and put it back honestly and there have to do long wait as well I’m not recommend any
Imran Ali
Worst experience in my whole life dirty, smelly cold and unhealthy food. Stupid, rude and unethical staff. Shi…. place I have ever visit in my whole life.
yunis y
2hrs of waiting and when finally the food is delivered it’s cold.
I've ordered from Dixys a few times before, late but nothing to worry about, however this time is different, food still to arrive 3 hours later, refusual to pick up the phone or tell me when its coming,
valentina valentina
every time I go in they never ever serve me I went in just now waited at the front got totally ignored and immediately served some girl that had just come in. this has happened 3 times now I don't know what I did to piss them off but they seem to have some problem with
Me
The delivery driver not only didn't follow the instructions on the order, but then claimed it was delivered even though it wasn't. Got charged £11 because the driver didn't deliver my order. What a rip off never again.
Ali Ali
I didn't like the way they treat me I don't know because if I did something I apologise but they don't accept my apology. Maybe I am black that's why they treat me ?♀️ I shouldn't say that, but that's why I get the treatment this is the second and the third time, even if I buy something they don't serve me I don't have anything for them forgive them, for the sake of Allah
Dylan
The food from here made me ill twice! Had me sat on the toilet sounding like a firework all night. Shame it wasnt november 5th
Parking: Nice
My experience with Dixy Chicken was disappointingly unprofessional. After placing an order on their website at 9:00, the estimated wait time ranged from 45 minutes to 1 hour and 30 minutes. Patiently waiting for the extended period, I decided to call them to inquire about the delay. Shockingly, they informed me that they hadn't even received the order through their website. This lack of communication and inefficiency reflects poorly on their professionalism, leaving me with a frustrating and unsatisfactory dining experience.
Delivery time acceptable double chicken burger was enormous and really
I removed my last review to update this review. Quick recap. Bought a fish burger and it was undercooked to the point where it was stone COLD. Took it back the following day to be told l couldn't get a refund because it was the next day even though l had my receipt. I informed the guy that I'd prefer to speak with a manager. He went into the back with his phone and came back offering me a refund. He apologised and said that they are short staffed. l said to him so that makes it ok to turn out raw food.I will never visit a Dixy's branch again because some of the staff are rude and l most definitely will be reporting them to health and safety. For the plain and simple fact that l could have got food poisoning.
Better chicken peri burger ? for
fast delivery and food was hot and really nice i recommend the supreme wrap meallll!!!
Rude and Arrogant staff. First and last time I will go their.Stay well away.
There is un professional staff and so bad behaviour 1 day I saw there a chicken strip fell down on the floor the guy took it and put it back honestly and there have to do long wait as well I’m not recommend any
Worst experience in my whole life dirty, smelly cold and unhealthy food. Stupid, rude and unethical staff. Shi…. place I have ever visit in my whole life.
2hrs of waiting and when finally the food is delivered it’s cold.
Restaurantji Recommends
I've ordered from Dixys a few times before, late but nothing to worry about, however this time is different, food still to arrive 3 hours later, refusual to pick up the phone or tell me when its coming,
every time I go in they never ever serve me I went in just now waited at the front got totally ignored and immediately served some girl that had just come in. this has happened 3 times now I don't know what I did to piss them off but they seem to have some problem with
The delivery driver not only didn't follow the instructions on the order, but then claimed it was delivered even though it wasn't. Got charged £11 because the driver didn't deliver my order. What a rip off never again.
I didn't like the way they treat me I don't know because if I did something I apologise but they don't accept my apology. Maybe I am black that's why they treat me ?♀️ I shouldn't say that, but that's why I get the treatment this is the second and the third time, even if I buy something they don't serve me I don't have anything for them forgive them, for the sake of Allah
The food from here made me ill twice! Had me sat on the toilet sounding like a firework all night. Shame it wasnt november 5th