Extra props to Eli who gave us 10 out of 10 customer service during my experience in the Greggs Oxford Road today will be returning just to see
Zaweba Azam
Jacques is the person I usually go to and he is absolutely amazing, always service with a smile and very kind, always making sure Ive got everything, today was served by Josh, he didn’t disappoint either!! Very cooperative and kind. Love greggs for the pizza but it’s always a major plus finding good staff!
Resort65021817783
I go to Greggs a lot and today my experience was EXCELLENT Top notch service from the gentleman who served us It was quite busy and service was quick , but the experience stands out due to the service we received - Sorry I cant remember cashier name ,but I would hire him on the spot as he went above to ensure service was GREAT ! Great job Greggs
Sam
Decent location, decent food. One thing that might be improved upon is workflow. Many times during the morning rush there is only 1-2 staff behind the till. Compared to Victoria and St.Peters Sq which probably has similar footfall, both have 4-6 people.I think sales turn over could be increased, as I've had to walk away 5-10 times because I thought 10 min to que would be enough time.Otherwise nice friendly staff. And I know staffing can be difficult in general, so I can't speak to the intricacies of your current staffing climate.
Phillipa Cocks
Ordered a chicken bake to take away get home and it’s s sausage and bean one, is annoying when it isn’t what you paid for and you can’t return but also concerning if I was to have
Wendy Allchurch
My daughter was mugged today 16 Feb 24 in Manchester and had her phone, money and bank card stolen. She was alone and made her way into greggs on Oxford Road. Two young dark haired lads who were working between 17.00-18.00 helped her. They let her use their personal phone and offered her assistance, including food and a safe place to wait to be picked up. I cannot thank them enough for this as they helped a vulnerable young girl when she needed it and did so off their own backs. Their are some genuine caring people still around and GREGGS should be proud to have these two young lads representing their company, thankyou!!
Caspian Sutherland
Staff are super rude here, never stocked, shelves always empty.
Evan Ashcroft
love a good Greg's
Tallulah Nuzzo Adey-Jones
Manager is so rude to her customers apparently she’s worked there for 25 years ? I think it’s time for a new career if she doesn’t know how to treat customers
Bethany
Aimen&Yamin: so rare to be served by friendly, kind, personable young people. These two young men are a CREDIT to your company!!Ps. Mint mocha? AMAZING!!
If you want good customer experience, please stay away from here. My friend who has difficulty speaking english was trying to order coffee and some pizza. One of the staff who was tall and had glasses made it quite obvious that she does not like our presence. We understand working at a very busy joint can be difficult but to be outright rude and treating us differently to another white folk after us who she happily provided service to is just rude. Please stay away from this greggs.
Nelson Da Silva
I love Greggs donuts
Gemma Howarth
Love it. Bacon butty to die for
Stephen Lowther
Always friendly and prompt service.
Nina Woods
staff said pasties would be out at a certain time as the others were cold but then when we came they were the same ones there and he said that someone bought 6? Don't lie, the others were the same as before and were cold! Then was accused of pranking the phone line from out office, the number was 'withheld' so that could be anyone. We are working, our time isn't spent calling Greggs with a withheld number. The staff member was rude and shouted this out like an uneducated person.
Extra props to Eli who gave us 10 out of 10 customer service during my experience in the Greggs Oxford Road today will be returning just to see
Jacques is the person I usually go to and he is absolutely amazing, always service with a smile and very kind, always making sure Ive got everything, today was served by Josh, he didn’t disappoint either!! Very cooperative and kind. Love greggs for the pizza but it’s always a major plus finding good staff!
I go to Greggs a lot and today my experience was EXCELLENT Top notch service from the gentleman who served us It was quite busy and service was quick , but the experience stands out due to the service we received - Sorry I cant remember cashier name ,but I would hire him on the spot as he went above to ensure service was GREAT ! Great job Greggs
Decent location, decent food. One thing that might be improved upon is workflow. Many times during the morning rush there is only 1-2 staff behind the till. Compared to Victoria and St.Peters Sq which probably has similar footfall, both have 4-6 people.I think sales turn over could be increased, as I've had to walk away 5-10 times because I thought 10 min to que would be enough time.Otherwise nice friendly staff. And I know staffing can be difficult in general, so I can't speak to the intricacies of your current staffing climate.
Ordered a chicken bake to take away get home and it’s s sausage and bean one, is annoying when it isn’t what you paid for and you can’t return but also concerning if I was to have
My daughter was mugged today 16 Feb 24 in Manchester and had her phone, money and bank card stolen. She was alone and made her way into greggs on Oxford Road. Two young dark haired lads who were working between 17.00-18.00 helped her. They let her use their personal phone and offered her assistance, including food and a safe place to wait to be picked up. I cannot thank them enough for this as they helped a vulnerable young girl when she needed it and did so off their own backs. Their are some genuine caring people still around and GREGGS should be proud to have these two young lads representing their company, thankyou!!
Staff are super rude here, never stocked, shelves always empty.
love a good Greg's
Manager is so rude to her customers apparently she’s worked there for 25 years ? I think it’s time for a new career if she doesn’t know how to treat customers
Aimen&Yamin: so rare to be served by friendly, kind, personable young people. These two young men are a CREDIT to your company!!Ps. Mint mocha? AMAZING!!
Restaurantji Recommends
If you want good customer experience, please stay away from here. My friend who has difficulty speaking english was trying to order coffee and some pizza. One of the staff who was tall and had glasses made it quite obvious that she does not like our presence. We understand working at a very busy joint can be difficult but to be outright rude and treating us differently to another white folk after us who she happily provided service to is just rude. Please stay away from this greggs.
I love Greggs donuts
Love it. Bacon butty to die for
Always friendly and prompt service.
staff said pasties would be out at a certain time as the others were cold but then when we came they were the same ones there and he said that someone bought 6? Don't lie, the others were the same as before and were cold! Then was accused of pranking the phone line from out office, the number was 'withheld' so that could be anyone. We are working, our time isn't spent calling Greggs with a withheld number. The staff member was rude and shouted this out like an uneducated person.