Hotel Chocolat

16 Market St, Manchester
0161 832 9132

Recent Reviews

Miss Tariq

The staff at this store is very impolite and stares at you. Don’t have any smile at face. The only girl that was sweet and offered help too was a young girl, she was wearing glasses. Other than her, the White girl (sorry don’t know the name) served me and she was very judgemental and rude. Will go to another HC store in town for the next time.Also the lights are way too dim in this store, perhaps make the lighting better so the customer can see your products in proper lights.

Jessica

Loveliest staff ever and very well stocked

Michael Mahon

Mmmm chocolate...the ostrich eggs are amazing ???

Google user

I already had the products in my hand I wanted to buy and as I was still browsing a kind member of staff told me about a 15% voucher I could get on their app! She didn't have to do that as I was already going to buy the products.\\n\\nBrilliant customer service, thank you

Steph L

They have a big range in products for a small shop. Emily and Cheryl were really friendly and helpful !

kpow 22

I already had the products in my hand I wanted to buy and as I was still browsing a kind member of staff told me about a 15% voucher I could get on their app! She didn't have to do that as I was already going to buy the products.Brilliant customer service, thank you

Lefty

My sister is allergic to gluten, obviously not by choice. We asked a man working what chocolates were gluten free. After scoffing he was incredibly rude, dismissive and advised "going to the 'free from' section at the local Aldi". Just completely uncalled for and unfair, left me reeling. I'd advise anyone with an allergy to steer clear from this branch.Visited around 2pm on the 12th of august.

W (William)

Fancy chocolate store with the best ice cream! Surprise!

Christine Ball

Excellent for chocolate lovers!

Dr Beata Czajkowska

Amazing staff!

Fiona Lynch

Staff are always friendly. Wide selection of chocolate available.

Fiona

Staff are always friendly. Wide selection of chocolate available.

shin

(Translated by Google) It tastes good and looks good. Great for souvenirs or for yourself.(Original)美味しいし、見た目もよい。お土産にも自分用にも。

كنوز السفر

If you are intending to visit this place for buying a hot chocolate, then don’t go to it because it doesn’t have a cafe section like the ones in London and Edinburgh

Jason Hilton

An exemplary retail experience!

Load More