Food was nasty, service guy was rude, didn't listen to what we ordered and so we got the wrong item and was told that's what we ordered and can't be changed in no uncertain terms. I would avoid this particular kfc restaurant even if I was starved for days just for the shear level of rudeness. Wasn't eve that busy at the time. Atmosphere is noisy as it's in a food court of a shopping centre as to be expected.
Kacie Bulpitt
The most disgusting service I have ever witnessed. We were stood waiting to be served for at least 2 minutes whilst they all stood and stared, they then went and got a young girl to do it (like they don’t know how to do their job). Once food was received it was stone cold, we then witnessed two staff members have a full blown shouting argument in front of a queue of customers waiting to be served. I have never witnessed service so awful in my life and the manager should be ashamed of the team he has got employed, as well as their own skills in ensuring their team are providing a good service.
Craig Stewart
Fantastic KFC store. Food was fresh and hot! New recipe chips are great tasting. Fast service. Wish stores like this could teach the other KFC stores how to do
Nounou
Had a take away. The food was okay and the service was quick and friendly. It’s a open service so it can be very lousy.
564thomase
Unhygienic staff, one member of staff coughing into his hands and then carried on working. Staff needs more training in basic health and hygiene.
Meenu Thampi
Today evening I went to KFC Arndale. Very very arrogant and rude behaviour from staff. It was closing time and they let us in and closed the queue. While ordering, one lady staff came and took the food box and said order is closed and asked us to go. We knew it was closing time and still they only let us to order and there's a proper way and manners to talk to customers. They should learn it now or never. This is so humiliating and will be never going there!!
Will Purssey
Don’t book it by the App because they don’t even acknowledge the ordersHappened twice in a
Yamini Degala
I had good customer service with till guy. he's very polite and quick asian guy....
Hussain
Gave my order to someone else despite me paying and raving my receipt and didn’t believe
I went to Manchester Arndale KFC and bought a meal for myself and asked if I could buy some hot water for my 6 month olds bottle, the staff member told me bluntly no. I asked if I could buy a tea and just not have a tea bag and the staff member told me no again. I’ve never been anywhere before that refused to allow me to buy hot water for my babies bottle. To be honest I’ve never had to pay for a tiny bit of hot water for my babies bottle but I have never asked for free water. What would they do if I wanted to buy hot water for myself. I will never use this restaurant again if I am being honest, I will probably never go to KFC again knowing that they refuse to allow me to feed my child when every other food establishment I have been to has happily accommodated me. I ended up asking Subway if they would sell me some hot water and they said they would not charge me for a bit of hot water to feed my baby and gave me some for free. I didn’t even buy anything from them. It wasn’t just the denial of hot water it was the blunt no I got and no explanation of why. Even the people behind me in the queue commented on how disgusting it was.Kid-friendliness: Not child friendly at all in fact they didn’t allow me to feed my baby.
Chris Atko (Chris_pne956)
Quite possibly the worst KFC I've ever had. The burger bun was stale, chicken burger overcooked and I had to drink my beans because there were no forks left. The guy behind the till was so slow and somewhat rude.
Miah Johnson
Asked for a Popcorn chicken snack bucket and got my popcorn chicken and chips in separate packing and not in the bucket , this resulted in me having less food than i shouldve as the bucket is made for bigger portions. Asked for it to be put in the bucket and they instead put the food in a box whilst it’s still in the packaging - said it’s the same thing
Rebekah Papworth
Chicken popcorn was delicious and the chips were ok. The customer service however was lacking. The woman didn’t communicate well with us.
Not bad, basic fast food
Food was nasty, service guy was rude, didn't listen to what we ordered and so we got the wrong item and was told that's what we ordered and can't be changed in no uncertain terms. I would avoid this particular kfc restaurant even if I was starved for days just for the shear level of rudeness. Wasn't eve that busy at the time. Atmosphere is noisy as it's in a food court of a shopping centre as to be expected.
The most disgusting service I have ever witnessed. We were stood waiting to be served for at least 2 minutes whilst they all stood and stared, they then went and got a young girl to do it (like they don’t know how to do their job). Once food was received it was stone cold, we then witnessed two staff members have a full blown shouting argument in front of a queue of customers waiting to be served. I have never witnessed service so awful in my life and the manager should be ashamed of the team he has got employed, as well as their own skills in ensuring their team are providing a good service.
Fantastic KFC store. Food was fresh and hot! New recipe chips are great tasting. Fast service. Wish stores like this could teach the other KFC stores how to do
Had a take away. The food was okay and the service was quick and friendly. It’s a open service so it can be very lousy.
Unhygienic staff, one member of staff coughing into his hands and then carried on working. Staff needs more training in basic health and hygiene.
Today evening I went to KFC Arndale. Very very arrogant and rude behaviour from staff. It was closing time and they let us in and closed the queue. While ordering, one lady staff came and took the food box and said order is closed and asked us to go. We knew it was closing time and still they only let us to order and there's a proper way and manners to talk to customers. They should learn it now or never. This is so humiliating and will be never going there!!
Don’t book it by the App because they don’t even acknowledge the ordersHappened twice in a
I had good customer service with till guy. he's very polite and quick asian guy....
Gave my order to someone else despite me paying and raving my receipt and didn’t believe
Restaurantji Recommends
Nice and Quick… Area very busy?
I went to Manchester Arndale KFC and bought a meal for myself and asked if I could buy some hot water for my 6 month olds bottle, the staff member told me bluntly no. I asked if I could buy a tea and just not have a tea bag and the staff member told me no again. I’ve never been anywhere before that refused to allow me to buy hot water for my babies bottle. To be honest I’ve never had to pay for a tiny bit of hot water for my babies bottle but I have never asked for free water. What would they do if I wanted to buy hot water for myself. I will never use this restaurant again if I am being honest, I will probably never go to KFC again knowing that they refuse to allow me to feed my child when every other food establishment I have been to has happily accommodated me. I ended up asking Subway if they would sell me some hot water and they said they would not charge me for a bit of hot water to feed my baby and gave me some for free. I didn’t even buy anything from them. It wasn’t just the denial of hot water it was the blunt no I got and no explanation of why. Even the people behind me in the queue commented on how disgusting it was.Kid-friendliness: Not child friendly at all in fact they didn’t allow me to feed my baby.
Quite possibly the worst KFC I've ever had. The burger bun was stale, chicken burger overcooked and I had to drink my beans because there were no forks left. The guy behind the till was so slow and somewhat rude.
Asked for a Popcorn chicken snack bucket and got my popcorn chicken and chips in separate packing and not in the bucket , this resulted in me having less food than i shouldve as the bucket is made for bigger portions. Asked for it to be put in the bucket and they instead put the food in a box whilst it’s still in the packaging - said it’s the same thing
Chicken popcorn was delicious and the chips were ok. The customer service however was lacking. The woman didn’t communicate well with us.