When to collect a parcel from next at The Fort and enter the number thought i would have to wait but less than 2 minutes the parcel came out and i was on my way staff were very polite and helpful
Silvia Gaydarska
Nice shop, good customer service
Adesola Olushuyi
I love Next but Manchester Fort branch is appalling! My orders to be picked up in store were stolen three times, latest was 27th July 2021. I was planning to go pick them all up at once since the order did not come together. I got an email saying, thanks for collecting your parcels!!!. I rang up immediately to complain and the adviser called them, only to be told the parcels were missing! Which l'd rather say stolen within the branch again! How did they manage to post it into my account as collected! It baffled me. Please be aware that you may pay for something you did not collect if you don't check your account regularly
Habib Rehman
The clothing is same old design no new stuff they should come up with some new designings
John Curtin
Love Next clothes this store ok and if not in stock will easily order for you to collect day after
jay10660
A lot better than the trafford centre store good customer service
Andrew Emmett
Had to ask 3 times for a Home Department assistant, no one came and ended up leaving. Joke!
Nigel Bancroft
Very disappointed with customer service on Menswear today. I wanted to exchange my suit for a smaller size however I was told it wasn't in saleable condition due to the tags being removed. I've returned items a few years ago even without a receipt and it was honoured. Gemma (Manager) was not helpful at all. All I wanted was an exchange for a product I've only had for 4 days. Never will I go to that next store again.
Beverley Pearson
Went to collect my boots, that I'd purchased on line.
Fabulous communication via email to inform me that my order had arrived in store.
Staff really friendly and pleasant when I got there.
Definitely 10/10 ðŸ‘ðŸ‘ðŸ‘
When to collect a parcel from next at The Fort and enter the number thought i would have to wait but less than 2 minutes the parcel came out and i was on my way staff were very polite and helpful
Nice shop, good customer service
I love Next but Manchester Fort branch is appalling! My orders to be picked up in store were stolen three times, latest was 27th July 2021. I was planning to go pick them all up at once since the order did not come together. I got an email saying, thanks for collecting your parcels!!!. I rang up immediately to complain and the adviser called them, only to be told the parcels were missing! Which l'd rather say stolen within the branch again! How did they manage to post it into my account as collected! It baffled me. Please be aware that you may pay for something you did not collect if you don't check your account regularly
The clothing is same old design no new stuff they should come up with some new designings
Love Next clothes this store ok and if not in stock will easily order for you to collect day after
A lot better than the trafford centre store good customer service
Had to ask 3 times for a Home Department assistant, no one came and ended up leaving. Joke!
Very disappointed with customer service on Menswear today. I wanted to exchange my suit for a smaller size however I was told it wasn't in saleable condition due to the tags being removed. I've returned items a few years ago even without a receipt and it was honoured. Gemma (Manager) was not helpful at all. All I wanted was an exchange for a product I've only had for 4 days. Never will I go to that next store again.
Went to collect my boots, that I'd purchased on line. Fabulous communication via email to inform me that my order had arrived in store. Staff really friendly and pleasant when I got there. Definitely 10/10 ðŸ‘ðŸ‘ðŸ‘
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