Very slow service despite the restaurant not being busy.
Jason Nuttall
Poor. Ordered two salads, doughballs and halloumi bites. Took over 30 minutes to arrive and only got brought to the table when I walked over to where the chef and waitress were stood talking to ask where they were.Other tables which arrived after ours were getting served first.Not all food options available either.Would not go again.
JannineL_13
We arrived with no reservation to a busy restaurant. What looked like a Manager ( male, dark hair, slim build ) was serving the table directly opposite the host point. He actively ignored us - a quick glance, heaven forbid a smile and acknowledgment would have been appropriate. Instead he went on with getting drinks for the table, practically walking by us and leaving us hanging by the door. At this point I went to find a waiter to ask if any chance of a table, as I suspected he said no. I’m not aggrieved by this, but the complete lack of any kind of guest service, interaction or hospitality by this ‘Manager’. It would have taken 5 seconds to talk to us ! Instead, I now won’t return & will advise others not to bother either - definitely not a raving fan & a poor example to the rest of the team
Dominic Hewetson
Went there at 5.45 on Sunday, restaurant was empty apart from 8 people over 2 tables. Couldn't seat us as every table was booked, apparently! Could only see 2 staff front of house so I assume they just didn't want the business. Otherwise their business model is serious broken to leave whole restaurant empty and not take walkins.Walked around the corner to Wagamama, which was full, they still found a table for us (4 people) food and service both great.
Fiona Rowley
Dreadful. Went in around 6pm on 10.12.23, hardly anyone there. Pleasant lady seated us & took our order. About 15 mins later told a component of my starter was sold out.Offered an alternative but the doughballs were under cooked and really don't go with hummus.Time was marching on, we had to be somewhere & hoped to leave around 7. I asked a waiter where our mains were, said we had to leave in 20 mins approx, was told he would find out.He didn't come back so 5 mins later asked again, oh yeah, another 10 mins or so.We left without eating, we didn't pay either but had travelled 100 miles to see a show, now on an empty stomach.No express at this place, staff all hanging around the cooking area on their phones.Only 1 Deliveroo style order collected while we were waiting so not busy with that side of things.If you are short staffed or out of menu items, tell diners on arrival that there could be a delay or you don't have something.
Jason Hilton
Good initial service, main course out quick but no subsequent service at all for additional drinks, desserts or coffees. Even payment required our flagging someone to the till. So unfortunately a lack of staffing, 5 or 6 only visible front of house, prevented both additional spend and an excellent rating as we enjoyed what we ordered and really fancied a pudding and coffee. Shame.
Twan Brekelmans
Nice place. Especially with children!Delicious pizza and nice people in the service.
Jimmy Arbour
We were in from the US, tired and hungry and Pizza Express was recommended. Yes we ordered an American Hot, but man it was great! It was cool cutting our own pizza with a very sharp pizza cutter.The beer selection wasn't huge but it was good and local.It's a cool family friendly atmosphere and our waitress Anais was world class with great suggestions.I highly recommend this spot! Go check them out this weekend.
Tony Gallagher
a quiet wednesday afternoon meant we were the only diners at the time. Pizza and wine were all good and the staff were great in being super patient with us as we were chatting so much and taking an age to decide.
european2021
Could have been a bad night, or something could have happened to upset the staff, but we really didn’t feel welcome on what seemed to be a quiet night in the restaurant. Food was fine but we left feeling pretty glum at the downbeat service, forgotten orders and long delays. Can see a few reviews recently on the same subject so may need looking at.
I don't even know how to start our son's pasta was stone dry. My wife's pizza was cold when it arrived at our table. We waited a very long time for our pizza, about 40 minutes. I do not recommend this place 0%
Leah Southern
It was really busy when we went but I was really impressed with how quick the food arrived and the service was great, lovely staff.
Ben Park
Had dinner her alone in October 23. Excellent service and the usual consistently good standardof food for Pizza Express.I often visit Pizza Express for dinner alone when travelling for work because they’re generally well set up for solo diners and you can either get in and out quickly or choose to linger. Also saved nearly £15 today with the app so it was very good value. Would definitely return.
Mansoor Sultan
We walked 15 minutes to get to the restaurant - arrived around 21:10 and was refused seating as there was shortage of staff! How is that my problem?
Captain Schmebulock
Great food and great service. Perfect for pre gig food. Good gluten free options.
Very slow service despite the restaurant not being busy.
Poor. Ordered two salads, doughballs and halloumi bites. Took over 30 minutes to arrive and only got brought to the table when I walked over to where the chef and waitress were stood talking to ask where they were.Other tables which arrived after ours were getting served first.Not all food options available either.Would not go again.
We arrived with no reservation to a busy restaurant. What looked like a Manager ( male, dark hair, slim build ) was serving the table directly opposite the host point. He actively ignored us - a quick glance, heaven forbid a smile and acknowledgment would have been appropriate. Instead he went on with getting drinks for the table, practically walking by us and leaving us hanging by the door. At this point I went to find a waiter to ask if any chance of a table, as I suspected he said no. I’m not aggrieved by this, but the complete lack of any kind of guest service, interaction or hospitality by this ‘Manager’. It would have taken 5 seconds to talk to us ! Instead, I now won’t return & will advise others not to bother either - definitely not a raving fan & a poor example to the rest of the team
Went there at 5.45 on Sunday, restaurant was empty apart from 8 people over 2 tables. Couldn't seat us as every table was booked, apparently! Could only see 2 staff front of house so I assume they just didn't want the business. Otherwise their business model is serious broken to leave whole restaurant empty and not take walkins.Walked around the corner to Wagamama, which was full, they still found a table for us (4 people) food and service both great.
Dreadful. Went in around 6pm on 10.12.23, hardly anyone there. Pleasant lady seated us & took our order. About 15 mins later told a component of my starter was sold out.Offered an alternative but the doughballs were under cooked and really don't go with hummus.Time was marching on, we had to be somewhere & hoped to leave around 7. I asked a waiter where our mains were, said we had to leave in 20 mins approx, was told he would find out.He didn't come back so 5 mins later asked again, oh yeah, another 10 mins or so.We left without eating, we didn't pay either but had travelled 100 miles to see a show, now on an empty stomach.No express at this place, staff all hanging around the cooking area on their phones.Only 1 Deliveroo style order collected while we were waiting so not busy with that side of things.If you are short staffed or out of menu items, tell diners on arrival that there could be a delay or you don't have something.
Good initial service, main course out quick but no subsequent service at all for additional drinks, desserts or coffees. Even payment required our flagging someone to the till. So unfortunately a lack of staffing, 5 or 6 only visible front of house, prevented both additional spend and an excellent rating as we enjoyed what we ordered and really fancied a pudding and coffee. Shame.
Nice place. Especially with children!Delicious pizza and nice people in the service.
We were in from the US, tired and hungry and Pizza Express was recommended. Yes we ordered an American Hot, but man it was great! It was cool cutting our own pizza with a very sharp pizza cutter.The beer selection wasn't huge but it was good and local.It's a cool family friendly atmosphere and our waitress Anais was world class with great suggestions.I highly recommend this spot! Go check them out this weekend.
a quiet wednesday afternoon meant we were the only diners at the time. Pizza and wine were all good and the staff were great in being super patient with us as we were chatting so much and taking an age to decide.
Could have been a bad night, or something could have happened to upset the staff, but we really didn’t feel welcome on what seemed to be a quiet night in the restaurant. Food was fine but we left feeling pretty glum at the downbeat service, forgotten orders and long delays. Can see a few reviews recently on the same subject so may need looking at.
Restaurantji Recommends
I don't even know how to start our son's pasta was stone dry. My wife's pizza was cold when it arrived at our table. We waited a very long time for our pizza, about 40 minutes. I do not recommend this place 0%
It was really busy when we went but I was really impressed with how quick the food arrived and the service was great, lovely staff.
Had dinner her alone in October 23. Excellent service and the usual consistently good standardof food for Pizza Express.I often visit Pizza Express for dinner alone when travelling for work because they’re generally well set up for solo diners and you can either get in and out quickly or choose to linger. Also saved nearly £15 today with the app so it was very good value. Would definitely return.
We walked 15 minutes to get to the restaurant - arrived around 21:10 and was refused seating as there was shortage of staff! How is that my problem?
Great food and great service. Perfect for pre gig food. Good gluten free options.