very pathetic service, room has no oven even in the double room. plus there is no exhaust system working in the restroom, it is so stinky after the use. Alongwith that they do not provide any disposable shoe to wear in the room and also no bathroom accessories like toothpaste or stuff was there. Also, the radiator is not working. I paid almost 70 pounds a night for this, totally not recommended.
superelitedan 05 (SuperEliteDan05)
The lift was not working licked the staff helped us with our bags and the room nice and clean just late at night at 2am you here running footstepsNoteworthy details: People may be noisy in the middle of the night with their footsteps
Frank Shanley
AVOID !!Even for a budget hotel it is way over priced for such poor standard & service. Hotel is dated and in need of a major facelift. It is certainty not the 'Dream' portrayed....- On arrival, the car park was littered, indeed we witnessed a rat wandering around.- Lift was not working, nor any advance notice sent.- TV remote did not work properly- Some TV stations not working - 'No Signal'- Wash basin/sink blocked- Shower over bath - and without any slip mat - was difficult & dangerous to get in/out etc.- Pillows VERY hard - both sets!Above was reported at hotel and online feedback - but they just don't care about customer satisfaction.They are far from the 'Premier' hotel standard I once knew.
joe orton
The premier plus rooms are worth the
Jamie B
As a regular premier inn guest I was rather disappointed by this hotel. Usually, premier inn is such a good chain but this particular hotel needs closing and renovating. There was construction equipment and builders everywhere, now I appreciate that it is not the Ritz but I was woken just after 7.30am by drilling somewhere in the hotel. Then at breakfast there was banging and drilling in the dining room. The staff seemed bored and uninterested in their work, the items on the breakfast station were empty and when asked for something as basic as butter one of the girls just grunted and said "we aint got none". Also the dining room was filthy, we sat by a window and I made the mistake of looking behind a radiator... I wished I hadn't, it was revolting. Maybe instead of hanging around in the corner chatting the staff could clean the place a bit?Rooms: Very tired and tattyNearby activities: Salford Quays is a great hub, media city is great for food and entertainmentFood & drinks: Bog standard beefeater menu, don't bother when there are some amazing restaurants 10 mins walk awayNoteworthy details: Currently being renovated so its vasically a building site
Natasha
Location was perfect, hotel itself was a let down however, very dirty, unhygienic, toilet seat in our room was covered in yellow wee stains, absolutely disgusting. Reception not really bothered about anything. Air con unit in the room way too noisy sounded like trying to sleep in a room with a tractor all night. Only plus was bed was quite comfortable.
Janice Shanley
On arrival there was a-rat running around on the car park due to all the rubbish in the shrubs.The plug hole was blocked in the bathroom, the lift was out of order and the pillows were hard.Not worth £140 with no breakfast!!!!
Chris Taylor
Shabby tatty,first impression when you pull up in carpark rubbish on the ground tatty exterior in need of a good clean,premier plus room not up to standard I would expect,noisy a/c,stains on carpet,marks on wall,very strong damp musty odour when entered room,shower stop start and hot cold when used,overall not impressed at all way below standard.Staff were good very polite and helpful also bed was very comfy and room facilities excellent.
Danny Croft
Good location for Media City and the Lowry where BGT was held. Great view from the top floor rooms across the quaysRooms: Good views from the top floor
Excellent staff, fabulous location, very comfy room and tasty breakfast.
Sue Cullen
Room very clean and tidyHas hairdryer and hanging space and tea and coffee facilities and tvThere was a bath, including a shower + hot water plentiful + shower gel ( can also be used for hair ) + handwashBeds very comfortable and window can be openedThere is also air conditioning, so all goodGave 4 stars as in my opinion services and provision can always be improved uponNearby activities: The Outdoor Water Centre is 5 mins walk awayThe Lowry and shopping outlet is 15mins walk awayThere is a Tesco Express just off main rd as you approach the river where you turn left to walk adjacent to river to hotelSafety: Area felt safe - tram is approx 10 mins walk away and near to busy rdWalkability: 15mins stroll to The Lowry and shopping outlet5 mins stroll to outdoor Water Sports CentreFrom Tram: get off at Salford Quays:10 mins stroll away from hotel -- turn left off tram crossing over river and then turn left and travel down tree-lined path for approx 5mins ( river on left) - hotel entrance down side of Beefeater then just on right ( this is where car park is )Food & drinks: There is a Beefeater next door with large bar+ go there for Premier breakfast, which was v good2 x vending machines with snacks and drinks in hotel entrance foyerNoteworthy details: Would be even better in the latespring/summer when you can sit outside overlooking the River IrwellWould not hesitate to stay there again as quiet and peaceful and v easy to get in to city -- trams cheap + efficient + can't get lost !!
Sue Lee
We may have only stayed here one night, but we would definitely stay again next time we are in Manchester. Our room was spacious, clean and quiet, so we had a really good nights sleep. Very comfortable bed and a good bathroom with clean, fluffy towels and good toiletries. All meals are taken at the Beefeater next door. We had breakfast there and there is an extensive menu to choose from. Every member of staff we met were friendly an very helpful. All in all, an excellent experience and one we would highly recommendRooms: Spacious and comfortable
Anushi Wijesinghe
We have spent 2 days in the hotel , Room was ok. Room is occupied with tea, coffee sachets to make your own tea or coffee. TV, towels and shower gel in the room for your use. We booked meal deal so we had breakfast and dinner at beefeater next to hotel. No buffet, you need to give your order to staff, with your choices. Hotel Staff is effective and helpful.
Premier Inn, need I say
very pathetic service, room has no oven even in the double room. plus there is no exhaust system working in the restroom, it is so stinky after the use. Alongwith that they do not provide any disposable shoe to wear in the room and also no bathroom accessories like toothpaste or stuff was there. Also, the radiator is not working. I paid almost 70 pounds a night for this, totally not recommended.
The lift was not working licked the staff helped us with our bags and the room nice and clean just late at night at 2am you here running footstepsNoteworthy details: People may be noisy in the middle of the night with their footsteps
AVOID !!Even for a budget hotel it is way over priced for such poor standard & service. Hotel is dated and in need of a major facelift. It is certainty not the 'Dream' portrayed....- On arrival, the car park was littered, indeed we witnessed a rat wandering around.- Lift was not working, nor any advance notice sent.- TV remote did not work properly- Some TV stations not working - 'No Signal'- Wash basin/sink blocked- Shower over bath - and without any slip mat - was difficult & dangerous to get in/out etc.- Pillows VERY hard - both sets!Above was reported at hotel and online feedback - but they just don't care about customer satisfaction.They are far from the 'Premier' hotel standard I once knew.
The premier plus rooms are worth the
As a regular premier inn guest I was rather disappointed by this hotel. Usually, premier inn is such a good chain but this particular hotel needs closing and renovating. There was construction equipment and builders everywhere, now I appreciate that it is not the Ritz but I was woken just after 7.30am by drilling somewhere in the hotel. Then at breakfast there was banging and drilling in the dining room. The staff seemed bored and uninterested in their work, the items on the breakfast station were empty and when asked for something as basic as butter one of the girls just grunted and said "we aint got none". Also the dining room was filthy, we sat by a window and I made the mistake of looking behind a radiator... I wished I hadn't, it was revolting. Maybe instead of hanging around in the corner chatting the staff could clean the place a bit?Rooms: Very tired and tattyNearby activities: Salford Quays is a great hub, media city is great for food and entertainmentFood & drinks: Bog standard beefeater menu, don't bother when there are some amazing restaurants 10 mins walk awayNoteworthy details: Currently being renovated so its vasically a building site
Location was perfect, hotel itself was a let down however, very dirty, unhygienic, toilet seat in our room was covered in yellow wee stains, absolutely disgusting. Reception not really bothered about anything. Air con unit in the room way too noisy sounded like trying to sleep in a room with a tractor all night. Only plus was bed was quite comfortable.
On arrival there was a-rat running around on the car park due to all the rubbish in the shrubs.The plug hole was blocked in the bathroom, the lift was out of order and the pillows were hard.Not worth £140 with no breakfast!!!!
Shabby tatty,first impression when you pull up in carpark rubbish on the ground tatty exterior in need of a good clean,premier plus room not up to standard I would expect,noisy a/c,stains on carpet,marks on wall,very strong damp musty odour when entered room,shower stop start and hot cold when used,overall not impressed at all way below standard.Staff were good very polite and helpful also bed was very comfy and room facilities excellent.
Good location for Media City and the Lowry where BGT was held. Great view from the top floor rooms across the quaysRooms: Good views from the top floor
Restaurantji Recommends
U gotta love the location.
Excellent staff, fabulous location, very comfy room and tasty breakfast.
Room very clean and tidyHas hairdryer and hanging space and tea and coffee facilities and tvThere was a bath, including a shower + hot water plentiful + shower gel ( can also be used for hair ) + handwashBeds very comfortable and window can be openedThere is also air conditioning, so all goodGave 4 stars as in my opinion services and provision can always be improved uponNearby activities: The Outdoor Water Centre is 5 mins walk awayThe Lowry and shopping outlet is 15mins walk awayThere is a Tesco Express just off main rd as you approach the river where you turn left to walk adjacent to river to hotelSafety: Area felt safe - tram is approx 10 mins walk away and near to busy rdWalkability: 15mins stroll to The Lowry and shopping outlet5 mins stroll to outdoor Water Sports CentreFrom Tram: get off at Salford Quays:10 mins stroll away from hotel -- turn left off tram crossing over river and then turn left and travel down tree-lined path for approx 5mins ( river on left) - hotel entrance down side of Beefeater then just on right ( this is where car park is )Food & drinks: There is a Beefeater next door with large bar+ go there for Premier breakfast, which was v good2 x vending machines with snacks and drinks in hotel entrance foyerNoteworthy details: Would be even better in the latespring/summer when you can sit outside overlooking the River IrwellWould not hesitate to stay there again as quiet and peaceful and v easy to get in to city -- trams cheap + efficient + can't get lost !!
We may have only stayed here one night, but we would definitely stay again next time we are in Manchester. Our room was spacious, clean and quiet, so we had a really good nights sleep. Very comfortable bed and a good bathroom with clean, fluffy towels and good toiletries. All meals are taken at the Beefeater next door. We had breakfast there and there is an extensive menu to choose from. Every member of staff we met were friendly an very helpful. All in all, an excellent experience and one we would highly recommendRooms: Spacious and comfortable
We have spent 2 days in the hotel , Room was ok. Room is occupied with tea, coffee sachets to make your own tea or coffee. TV, towels and shower gel in the room for your use. We booked meal deal so we had breakfast and dinner at beefeater next to hotel. No buffet, you need to give your order to staff, with your choices. Hotel Staff is effective and helpful.