Great setting, food and customer service. Thank you to our friendly waiter Ruben
Josh Morris
Perfect experience. The rib eye was tasty and filling. Manchester lager was nice to try. Amazing service from Tia and others.Thank you.
여행또여행
The food is just right to eat and tastes good. The atmosphere is very nice and the staff are all friendly ??
Pagkali
Had a great birthday meal. The food was incredibly tasty. We had the tomahawk steak by the chef Francisco. And we really enjoyed the dine experience, served by the lovely Martin, Bogdan, and Rubin. We will definitely go back.
michaelr61
Table for 9 was no problem and the food was hot and on time. Great range of drinks to go alongside the meal. Sarah at front of house was very helpful with the booking and nothing was a problem. Ruben our waiter was great. Friendly and great to deal with. Good food, pleasant staff and atmosphere. Will visit again.
Basu Info Tech
Bad quality
Abigail Cragg
Couldn’t find anywhere else to eat, we weren’t expecting much but we’re pleasantly surprised. We each had a flatbread and shared a portion of onion rings. Lovely pizza and the onion rings were amazing - didn’t go gross and stodgy even when they’d cooled down. Wasn’t a massive portion but wasn’t very hungry anyways. The staff were very friendly, will definitely come back if in need of a bite before hopping on the trainWheelchair accessibility: On the ground floor & wide doors
kazi95
Stayed at doubletree Hilton Piccadilly Manchester for the weekend as a Gold member complementary breakfast was included service and quality of the food was great thank you for the freshly made vegan omelets
Eileen T
4 friends and I went for lunch on 6th December 2023. We booked in advance. First impression = nice. It was quite not too many customers which was a surprise for a city centre restuarant. The lunch menu was dissappointing not a lot of choice but we accepted that. The biggest disappointment was the service. There was plenty of (visible) staff but they were not very observant. They never bothered to see if we were finished with our mains or if we wanted a dessert, one of us had to get up and seek them out. We ordered 5 and they only brought 4, we had to wait for the missing one to come before the rest of us could eat. When we voiced our disappointment at the lack of service and said we would not be returning it fell on deaf ears. A female member of staff listened and said she would report our concerns to ??? Service was included in the bill total, 10% of £187.55. If we had noticed before we paid we would have refused to pay for a service we did not receive. Shame on you!
Winnie L
We were welcomed by warm and friendly staff who took good care of us. Went for the rib eye steak and it was perfect! I especially loved the calamari. Can't fault the lovely brownie too. Great food, great service and great atmosphere. We enjoyed our meal very much. Definitely will return! Excellant service from Martin, Ruben, Sabia, Kamila and George. Thank you all for making our evening truely wonderful!
I have stayed at this hotel for 26 nights over the past 2 mths, and I found it to be a very pleasant experience. The reception staff are very nice at all times. The restaurant staff are very professional, I would describe the team there as a well oiled machine and perform their operations very smoothly. Makes front of house look so easy you’d wonder how others can get it so wrong. Of course it is helped by the top notch food quality coming out from the kitchen. Bravo to all the team there.Dietary restrictions: Very aware of allergies
Alice L
We went with friends to the Store Street Exchange for dinner. I had half Chicken and Sundae. Food was excellent and coupled with their very professional staff, there is nothing to complain and a guaranteed revisit. We were first greeted by Susanne at our entrance who was very polite, calm and helpful. Her cheerful smile is remarkable and made us feel very welcome upon entering the place. Ruben who served our table is very nice and professional, with all information on the menu, we could quickly make up our decision. Throughout the dinner, he was very attentive yet not bothering us, this is 5 stars service. After knowing that I am non-alcoholic, Bogdan made ma a refreshing mocktail which made my evening. Decor, Ambience and Environment is cozy warm friendly and lively. I am not a fan of beef but my friends said theirs were excellent. My half chicken is the best I have in city centre. With the tailor made mocktail, I could not have enjoyed a dinner more. The place is a gem in the city with a team like this, guests are welcomed and food is excellent, what else can we complain. We will definitely return.
D
Visited Manchester and decided to go for dinner, i wasn’t aware that this so called restaurant is attached to a hotel chain which is a bit disappointing.. we spent £91 and regretted it, will not be returning. Staff lovely, fairly clean, however the food was not great. Calamari and garlic bread starter was okay, we ordered two steaks and they were terrible.. i am not a big fan of “service charges” that get put on the bill at 10%. My partner didn’t read the receipt properly and ended up paying nearly £10 in tips which was not worth the food we had. We were both very disappointed.
Alexandra Jones
Super friendly and helpful service- thank you! Bavette steak was delicious.
Josarah1
Had a great meal after a long day. Great staff especially Ruben who looked after me. Steak frites well cooked and fries were great.
Great setting, food and customer service. Thank you to our friendly waiter Ruben
Perfect experience. The rib eye was tasty and filling. Manchester lager was nice to try. Amazing service from Tia and others.Thank you.
The food is just right to eat and tastes good. The atmosphere is very nice and the staff are all friendly ??
Had a great birthday meal. The food was incredibly tasty. We had the tomahawk steak by the chef Francisco. And we really enjoyed the dine experience, served by the lovely Martin, Bogdan, and Rubin. We will definitely go back.
Table for 9 was no problem and the food was hot and on time. Great range of drinks to go alongside the meal. Sarah at front of house was very helpful with the booking and nothing was a problem. Ruben our waiter was great. Friendly and great to deal with. Good food, pleasant staff and atmosphere. Will visit again.
Bad quality
Couldn’t find anywhere else to eat, we weren’t expecting much but we’re pleasantly surprised. We each had a flatbread and shared a portion of onion rings. Lovely pizza and the onion rings were amazing - didn’t go gross and stodgy even when they’d cooled down. Wasn’t a massive portion but wasn’t very hungry anyways. The staff were very friendly, will definitely come back if in need of a bite before hopping on the trainWheelchair accessibility: On the ground floor & wide doors
Stayed at doubletree Hilton Piccadilly Manchester for the weekend as a Gold member complementary breakfast was included service and quality of the food was great thank you for the freshly made vegan omelets
4 friends and I went for lunch on 6th December 2023. We booked in advance. First impression = nice. It was quite not too many customers which was a surprise for a city centre restuarant. The lunch menu was dissappointing not a lot of choice but we accepted that. The biggest disappointment was the service. There was plenty of (visible) staff but they were not very observant. They never bothered to see if we were finished with our mains or if we wanted a dessert, one of us had to get up and seek them out. We ordered 5 and they only brought 4, we had to wait for the missing one to come before the rest of us could eat. When we voiced our disappointment at the lack of service and said we would not be returning it fell on deaf ears. A female member of staff listened and said she would report our concerns to ??? Service was included in the bill total, 10% of £187.55. If we had noticed before we paid we would have refused to pay for a service we did not receive. Shame on you!
We were welcomed by warm and friendly staff who took good care of us. Went for the rib eye steak and it was perfect! I especially loved the calamari. Can't fault the lovely brownie too. Great food, great service and great atmosphere. We enjoyed our meal very much. Definitely will return! Excellant service from Martin, Ruben, Sabia, Kamila and George. Thank you all for making our evening truely wonderful!
Restaurantji Recommends
I have stayed at this hotel for 26 nights over the past 2 mths, and I found it to be a very pleasant experience. The reception staff are very nice at all times. The restaurant staff are very professional, I would describe the team there as a well oiled machine and perform their operations very smoothly. Makes front of house look so easy you’d wonder how others can get it so wrong. Of course it is helped by the top notch food quality coming out from the kitchen. Bravo to all the team there.Dietary restrictions: Very aware of allergies
We went with friends to the Store Street Exchange for dinner. I had half Chicken and Sundae. Food was excellent and coupled with their very professional staff, there is nothing to complain and a guaranteed revisit. We were first greeted by Susanne at our entrance who was very polite, calm and helpful. Her cheerful smile is remarkable and made us feel very welcome upon entering the place. Ruben who served our table is very nice and professional, with all information on the menu, we could quickly make up our decision. Throughout the dinner, he was very attentive yet not bothering us, this is 5 stars service. After knowing that I am non-alcoholic, Bogdan made ma a refreshing mocktail which made my evening. Decor, Ambience and Environment is cozy warm friendly and lively. I am not a fan of beef but my friends said theirs were excellent. My half chicken is the best I have in city centre. With the tailor made mocktail, I could not have enjoyed a dinner more. The place is a gem in the city with a team like this, guests are welcomed and food is excellent, what else can we complain. We will definitely return.
Visited Manchester and decided to go for dinner, i wasn’t aware that this so called restaurant is attached to a hotel chain which is a bit disappointing.. we spent £91 and regretted it, will not be returning. Staff lovely, fairly clean, however the food was not great. Calamari and garlic bread starter was okay, we ordered two steaks and they were terrible.. i am not a big fan of “service charges” that get put on the bill at 10%. My partner didn’t read the receipt properly and ended up paying nearly £10 in tips which was not worth the food we had. We were both very disappointed.
Super friendly and helpful service- thank you! Bavette steak was delicious.
Had a great meal after a long day. Great staff especially Ruben who looked after me. Steak frites well cooked and fries were great.