Food is great and customer service is especially when it’s Vicky serving. She is so polite, friendly and makes lovely food too.
Alex owen
I came for lunch last week with my Nan, we had the best time, the food was amazing, a young girl called Ellie helped us on what to order and the food came so quickly. Charming server with such lovely manners and a warm personality, will definitely be returning soon!! Thanks guys!!
purpledeflector
You have to wonder about a cafe based in a major supermarket, when it fails to produce food in good time to its customers. While queuing just now, and privately suggesting to my daughter that she might go for poached eggs on toast, a member of staff interrupted from behind the counter to inform us that they don't do poached eggs anymore. She then proceeded to shout that she had to let everyone know that "there will be quite a wait for food." Poor. And no hint of an apology either.
Jason Palmer
What a great location for a cafe. However, it all went downhill after ordering.The staff weren’t overly welcoming but it was first thing on a Sunday morning.After placing our order and drinking our coffee overlooking the new Christmas theme, we waiting 37 minutes for food. I must say it wasn’t due to being busy at all as we were the second customers to order food.I went to the cashier to ask what had happened to the food to an astonishing look stating “we are about to plate it up”. I did say don’t worry and just refund me because you had served so many people who had already eaten and left.The manager refunded me and gave my wife and I a complimentary meal and drinks on our next visit.I’ll wait a little while and try again.
Vishnu O
Stating with positive, cafe is located in an isolated corner at the first floor. Calm and more quieter for an in store cafe ?. Place seems to be good for a coffee/Chai. Other than that everything felt very wrong here. Staff (except one lady) were not welcoming at all. Team needs some motivation or process improvement it seems. Slowest in store cafe I have ever seen. Waited so long to place order, then a very long wait for two burgers and jacket. And after the wait what I received was disappointing in taste and presentation in comparison to other in store cafes I experienced. I wouldn’t recommend this cafe especially in that location where there is lot many options around. It has a great potential with some operational improvements?.
Jaroslav Sedlak
Good food, nice and clean restaurant, price of food a bit high for Tesco's restaurant.
Donna S
Lovely food and coffees at weekend.Friendly, helpful staff who go the extra mile for special requests ?
Lee Davidson
Amazing food, amazing service made with love. To think I nearly went to McDonald's ???Parking: Lots of spaces
BeeLine
Well Overpriced. More expensive than Manchester City centre. Blandest sandwich I’ve had in years. Very disappointed
Sarah C
Friendly helpful staff, chicken burger and skin on fries were nice. Good value kids meals and nice selection of seasonal drinks.
The service was poor. Standing at the counter being ignored by staff that we standing around. Good final came and it was the worse I've ever eaten. Dirty tables despite staff stood chatting
Kady Taylor
service was appalling made to feel uncomfortable and unwelcome , so rude couldn’t believe it
Me Me
What a great cafe, very friendly staff who couldn’t do enough for us. Food was tasty and good value, with a quick service.A very pleasant experience would definitely recommend and re-visit
BitTight
Well Overpriced. More expensive than Manchester City centre. Blandest sandwich I’ve had in years. Very disappointed
Max Toons
The food here is lovely and at such great prices. The staff are always nice and polite.
Food is great and customer service is especially when it’s Vicky serving. She is so polite, friendly and makes lovely food too.
I came for lunch last week with my Nan, we had the best time, the food was amazing, a young girl called Ellie helped us on what to order and the food came so quickly. Charming server with such lovely manners and a warm personality, will definitely be returning soon!! Thanks guys!!
You have to wonder about a cafe based in a major supermarket, when it fails to produce food in good time to its customers. While queuing just now, and privately suggesting to my daughter that she might go for poached eggs on toast, a member of staff interrupted from behind the counter to inform us that they don't do poached eggs anymore. She then proceeded to shout that she had to let everyone know that "there will be quite a wait for food." Poor. And no hint of an apology either.
What a great location for a cafe. However, it all went downhill after ordering.The staff weren’t overly welcoming but it was first thing on a Sunday morning.After placing our order and drinking our coffee overlooking the new Christmas theme, we waiting 37 minutes for food. I must say it wasn’t due to being busy at all as we were the second customers to order food.I went to the cashier to ask what had happened to the food to an astonishing look stating “we are about to plate it up”. I did say don’t worry and just refund me because you had served so many people who had already eaten and left.The manager refunded me and gave my wife and I a complimentary meal and drinks on our next visit.I’ll wait a little while and try again.
Stating with positive, cafe is located in an isolated corner at the first floor. Calm and more quieter for an in store cafe ?. Place seems to be good for a coffee/Chai. Other than that everything felt very wrong here. Staff (except one lady) were not welcoming at all. Team needs some motivation or process improvement it seems. Slowest in store cafe I have ever seen. Waited so long to place order, then a very long wait for two burgers and jacket. And after the wait what I received was disappointing in taste and presentation in comparison to other in store cafes I experienced. I wouldn’t recommend this cafe especially in that location where there is lot many options around. It has a great potential with some operational improvements?.
Good food, nice and clean restaurant, price of food a bit high for Tesco's restaurant.
Lovely food and coffees at weekend.Friendly, helpful staff who go the extra mile for special requests ?
Amazing food, amazing service made with love. To think I nearly went to McDonald's ???Parking: Lots of spaces
Well Overpriced. More expensive than Manchester City centre. Blandest sandwich I’ve had in years. Very disappointed
Friendly helpful staff, chicken burger and skin on fries were nice. Good value kids meals and nice selection of seasonal drinks.
Restaurantji Recommends
The service was poor. Standing at the counter being ignored by staff that we standing around. Good final came and it was the worse I've ever eaten. Dirty tables despite staff stood chatting
service was appalling made to feel uncomfortable and unwelcome , so rude couldn’t believe it
What a great cafe, very friendly staff who couldn’t do enough for us. Food was tasty and good value, with a quick service.A very pleasant experience would definitely recommend and re-visit
Well Overpriced. More expensive than Manchester City centre. Blandest sandwich I’ve had in years. Very disappointed
The food here is lovely and at such great prices. The staff are always nice and polite.