Polite,excellent food,customer comes first at all times ,good town centre locationWheelchair accessibility: Easy entrance and exit and toilets
Lisa Dalton
Great food and
John Fullen
Food is fantastic however rather
chereenwalsh
The Management have no customer service skills whatsoever 50 th birthday meal ruined and no acknowledgment from them Party of 27. Four of the guest ended up having to take their main meals as takeout as everyone else eaten and been at the table for over 2 half hours. When presented with the bill it was outlined that there we be an expectation of a reduction in these 4 people’s bills given it was now a takeaway The manager said if you are not paying full price leave your food here!! They were eventually offered £4.80 off lol ? Consequently food left behind and starters only paid for. The manager had no comprehension that the service had prevented us from eating together they wasn’t interested it was a celebration and that several of the party hadn’t even eaten a meal. We arrived at 545 and left at 8-45. Two couples in the party had to go and purchase food on their way home This place has gone completely downhill since changing hands and the 27 guest will never step foot in there again. Unfortunately we weren’t the only ones another couple left furious without a main meal also. Again management didn’t acknowledge their poor quality service and that their customers we left very disappointed
Pat N
Thankyou so much, for great food and welcoming hospitality. We really enjoyed our meals, and sharing with each other. It was our wedding Anniversary and my Daughter-in-laws birthday. A nice surprise when Happy birthday rang out for her. We definitely recommend and will return
W2473REannah
Such a great visit for a birthday celebration. Food was really tasty and generous portion sizes. The fillet steak rolls and aromatic crispy duck were especially good. Service also great with friendly and attentive staff and a nice surprise of a happy birthday song to finish. Would definitely recommend and will be returning, thank you!
Dave C
Came here for a dim sum lunch and the food was fresh, authentic and very tasty. We ordered a plate of rice with roast duck and roast pork and the portion was enough to feed the table. Altogether for four people we ordered 6 dim sum and there was enough to go around. I really liked the deep fried squid and the steamed buns. We were given a choice of teas to drink rather then be given jasmine tea automatically which I thought was a good touch. The steamed dim sum came to the table in their bamboo boxes and tasted freshly made. The bill was reasonable and the service friendly and efficient. Will be going to this restaurant regularly as there is free parking too. Downstairs is a chinese supermarket so you can stock up before you leave.
claire Louisa cummins
I've been going for years, amazing food, however the past few years I've been really disappointed with front of house staff member.So annoyed I wanted to leave a review (which trust me I never do)When I make a phone order, I'm told 15 minutes, I then usually end up turning up with a further 20 / 25 minute wait.Today I waited 20 minutes for chips, chips ! After 20 minutes I asked how long left to wait ( I was the only costumer)I was told a further 5-10 minutes.Really disappointed, the chef creates amazing food, just a shame about the front of house staff member with zero comminution skills.I am done, I just can't do the long waiting times anymore ..
Nathan D
I had a fantastic time with Friends. The Food was Delicious and big portions they had a Fantastic singer on and a D.J. plenty of room free parking clean and relaxing Atmosphere. The staff done everything they could to provide a high level of Customer Service. Thanks Again
Staff were very rude, shouting at us whilst giving out our food. Food was very average and overpriced. They also handed out takeaway boxes to everyone and then afterwards added to the bill £1 per box. We spent a lot of money in this restaurant and we were not treated well. I would not return here.
mastergx
Visited here for the first time today and it was buzzing. Lots of Chinese people dining, which is always a good sign. We took a chance and ordered a mixture of 6 Dim Sum. We each had our favourites which we would probably order again but agreed that we would carry on experimenting next time we visit, which will be pretty soon. Before leaving, we went downstairs to the adjoining supermarket and bought some things to bring home. ALL The Staff were extremely pleasant and engaged in unhurried conversation. I have no hesitation in recommending this place.
SCK2012
Outstanding restaurant. We were a family group of 5. They gave us one of the lovely side tables. The service and food were fantastic. I could not fault this place. I see someone posted a review in April 2023 only giving 1 star moaning about the starter platter and pricing! We had this and it was clear in the menu and pricing and we felt was great value for money, the ribs were huge and the best we’ve ever had. All of the portion sizes were very generous and food quality exceptional. The staff were all so helpful and fun. We had an absolutely fantastic time and will definitely coming back with more friends and family.
Peter J
Ripped off Food ok apart from Salt and pepper chips was charged for 2 starter sharing platters for 2 people at over £11 each. so over £22 for 2 people having a starter. The platter had 2 sprig rolls, 4 ribs, 2 prawn parcels, 4 fillet of beef parcels & Sea weed which was ok for £11, but £22 is a Rip off. They say the charge is per person, not clearly shown on the menu and still a rip off The staff would not refund the overcharge of £11 Would not go again and would not reccomend. I speak to many people each day and will advise them not to go here
Food is really tasty would
Polite,excellent food,customer comes first at all times ,good town centre locationWheelchair accessibility: Easy entrance and exit and toilets
Great food and
Food is fantastic however rather
The Management have no customer service skills whatsoever 50 th birthday meal ruined and no acknowledgment from them Party of 27. Four of the guest ended up having to take their main meals as takeout as everyone else eaten and been at the table for over 2 half hours. When presented with the bill it was outlined that there we be an expectation of a reduction in these 4 people’s bills given it was now a takeaway The manager said if you are not paying full price leave your food here!! They were eventually offered £4.80 off lol ? Consequently food left behind and starters only paid for. The manager had no comprehension that the service had prevented us from eating together they wasn’t interested it was a celebration and that several of the party hadn’t even eaten a meal. We arrived at 545 and left at 8-45. Two couples in the party had to go and purchase food on their way home This place has gone completely downhill since changing hands and the 27 guest will never step foot in there again. Unfortunately we weren’t the only ones another couple left furious without a main meal also. Again management didn’t acknowledge their poor quality service and that their customers we left very disappointed
Thankyou so much, for great food and welcoming hospitality. We really enjoyed our meals, and sharing with each other. It was our wedding Anniversary and my Daughter-in-laws birthday. A nice surprise when Happy birthday rang out for her. We definitely recommend and will return
Such a great visit for a birthday celebration. Food was really tasty and generous portion sizes. The fillet steak rolls and aromatic crispy duck were especially good. Service also great with friendly and attentive staff and a nice surprise of a happy birthday song to finish. Would definitely recommend and will be returning, thank you!
Came here for a dim sum lunch and the food was fresh, authentic and very tasty. We ordered a plate of rice with roast duck and roast pork and the portion was enough to feed the table. Altogether for four people we ordered 6 dim sum and there was enough to go around. I really liked the deep fried squid and the steamed buns. We were given a choice of teas to drink rather then be given jasmine tea automatically which I thought was a good touch. The steamed dim sum came to the table in their bamboo boxes and tasted freshly made. The bill was reasonable and the service friendly and efficient. Will be going to this restaurant regularly as there is free parking too. Downstairs is a chinese supermarket so you can stock up before you leave.
I've been going for years, amazing food, however the past few years I've been really disappointed with front of house staff member.So annoyed I wanted to leave a review (which trust me I never do)When I make a phone order, I'm told 15 minutes, I then usually end up turning up with a further 20 / 25 minute wait.Today I waited 20 minutes for chips, chips ! After 20 minutes I asked how long left to wait ( I was the only costumer)I was told a further 5-10 minutes.Really disappointed, the chef creates amazing food, just a shame about the front of house staff member with zero comminution skills.I am done, I just can't do the long waiting times anymore ..
I had a fantastic time with Friends. The Food was Delicious and big portions they had a Fantastic singer on and a D.J. plenty of room free parking clean and relaxing Atmosphere. The staff done everything they could to provide a high level of Customer Service. Thanks Again
Restaurantji Recommends
Curry tastes of nothing
Staff were very rude, shouting at us whilst giving out our food. Food was very average and overpriced. They also handed out takeaway boxes to everyone and then afterwards added to the bill £1 per box. We spent a lot of money in this restaurant and we were not treated well. I would not return here.
Visited here for the first time today and it was buzzing. Lots of Chinese people dining, which is always a good sign. We took a chance and ordered a mixture of 6 Dim Sum. We each had our favourites which we would probably order again but agreed that we would carry on experimenting next time we visit, which will be pretty soon. Before leaving, we went downstairs to the adjoining supermarket and bought some things to bring home. ALL The Staff were extremely pleasant and engaged in unhurried conversation. I have no hesitation in recommending this place.
Outstanding restaurant. We were a family group of 5. They gave us one of the lovely side tables. The service and food were fantastic. I could not fault this place. I see someone posted a review in April 2023 only giving 1 star moaning about the starter platter and pricing! We had this and it was clear in the menu and pricing and we felt was great value for money, the ribs were huge and the best we’ve ever had. All of the portion sizes were very generous and food quality exceptional. The staff were all so helpful and fun. We had an absolutely fantastic time and will definitely coming back with more friends and family.
Ripped off Food ok apart from Salt and pepper chips was charged for 2 starter sharing platters for 2 people at over £11 each. so over £22 for 2 people having a starter. The platter had 2 sprig rolls, 4 ribs, 2 prawn parcels, 4 fillet of beef parcels & Sea weed which was ok for £11, but £22 is a Rip off. They say the charge is per person, not clearly shown on the menu and still a rip off The staff would not refund the overcharge of £11 Would not go again and would not reccomend. I speak to many people each day and will advise them not to go here